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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
March 04, 2018
Fast, friendly, professional and competitve I always bring my Toyota to Germaine Toyota! I’ve always had excellent and timely service. They do what is required and recommend only extras that k I always bring my Toyota to Germaine Toyota! I’ve always had excellent and timely service. They do what is required and recommend only extras that keep my 2012 Corolla great. These guys really know what they’re doing! More
by RKRUEGER2
Verified CustomerEmployees Worked With
Tracy Goleman
March 04, 2018
Great! Would have given a 5 star rating if it weren’t for a previous visit who pretty much tried to tell me the noise coming from the car was basically becau Would have given a 5 star rating if it weren’t for a previous visit who pretty much tried to tell me the noise coming from the car was basically because of “cupping” tires! Took it in this time for oil change and tire rotation and explained again about the noise. This time it was diagnosed correctly with what everyone on the streets were telling me. Mark who was my service rep was awesome. Glad to finally see some competent service reps! More
by MTEASL91
Employees Worked With
Not sure of the name of the tech who worked on my car but kudos to him also!, Mark Adkins
March 04, 2018
Will come back again Very friendly & efficient in their work. Listened to my concerns and did not try to sell me more service than I needed. Gave me estimates of future Very friendly & efficient in their work. Listened to my concerns and did not try to sell me more service than I needed. Gave me estimates of future services that I asked about. Also responded promptly to a concern I had after the service was completed. Made me feel very good about them. Raymond Lynch More
by RAYMAR91
March 04, 2018
Repair recall My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quo My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quoted. More
by BRENDASHARPE78
Employees Worked With
March 03, 2018
Great experience! We were looking to buy a new "used" vehicle and pretty set on what we wanted and what we wanted to pay! Kaleb made this possible and really expedited We were looking to buy a new "used" vehicle and pretty set on what we wanted and what we wanted to pay! Kaleb made this possible and really expedited the process! It felt like he was there to get us the best deal. It's nice to see someone who cares about the customer! More
by Ashleyg2083
March 03, 2018
Service Delay Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherw Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherwise everything was ok. Looked like you overbooked that morning. More
by JBSCHAF
Employees Worked With
March 03, 2018
Greatest dealership ever! Service and Parts Departments are Amazing. Always treated with such respect and courtesy. They go above and beyond every time I come in. Thank you. Service and Parts Departments are Amazing. Always treated with such respect and courtesy. They go above and beyond every time I come in. Thank you. More
by JJ_ELDER
Employees Worked With
Germain Toyota Service Team, Mark Adkins
March 03, 2018
Made simple Kaleb made everything nice and simple for me. I wad dreading the idea of going through the car buying process, but the whole experience was a lot easi Kaleb made everything nice and simple for me. I wad dreading the idea of going through the car buying process, but the whole experience was a lot easier than I had anticipated. More
by Jdunlap1993
Employees Worked With
Kaleb Murray
March 03, 2018
Maintenance service I am very satisfied with the service. There was no delay. All service items were done as quoted. The service manager took time to explain inspected pa I am very satisfied with the service. There was no delay. All service items were done as quoted. The service manager took time to explain inspected parts (e.g. brakes, tires, etc). More
by scnxd01
Employees Worked With
Tracy Goleman
March 02, 2018
excellant service fast,, efficient & thorough service . 50k service was handled and returned to me in less than1 hour . All Toyota recommended maintenance and services fast,, efficient & thorough service . 50k service was handled and returned to me in less than1 hour . All Toyota recommended maintenance and services were accomplished and the car is in like new condition. More
by DNICHOL3
Employees Worked With
Denise Mitchell
