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Germain Toyota of Columbus

Columbus, OH

4.7
2,780 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,780 reviews

December 26, 2017

Truck purchase I rated the dealership a four because of slow process to finalize paperwork. However I must rate my sales associate a 10 on a scale of 5 max. Of all t More

by Tom12325truck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kaleb Murray
Dec 27, 2017 -

Germain Toyota of Columbus responded

We thank you for your continued business and kind words regarding your experience with Kaleb. Your feedback regarding the final paperwork process is much appreciated and we do apologize for your wait. Best Regards, Rich Newsome General Manager

December 24, 2017

Very polite and accomodating Quinton (and his manager John) were awesome throughout our whole car trade in/buying process! Quinton even went the extra mile delivering us our new c More

by Guzmanmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith Davis, Quinton Stewart
Dec 27, 2017 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation of Quinton and our team. Best Regards, Rich Newsome General Manager

December 22, 2017

Great experience Brady was very helpful in making my first car purchase experience a great one. He was very nice and knowledgeable about all of the cars we were intere More

by mpw14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Lonsway
Dec 27, 2017 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your first automotive purchase. We know Brady enjoyed assisting you and we look forward to building a lasting relationship. Best Regards, Rich Newsome General Manager

December 21, 2017

Great Job Jason! Pleasure working with you. I had a great experience with Jason and the employees at the used car lot. I give them 5/5 stars ! Wish I could say the same about finalizing my de More

by AMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gregory
Dec 27, 2017 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding your experience with Jason. We appreciate your feedback regarding your experience with our finance department and apologize if the presentations to help you protect your investment were not halted per your request. It is feedback such as yours that helps us better serve our guests going forward. Best Regards, Rich Newsome General Manager

December 20, 2017

Quality Had a great experience only wish the time management was a little better but overall an amazing time and very helpful ! Great quality and the salesman More

by Mali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory, Germain Toyota Service Team
Dec 27, 2017 -

Germain Toyota of Columbus responded

Thank you for letting us know about your experience with Jason and our team. We are thrilled to know you had a great experience and appreciate the feedback regarding time management. We are always open to our customer's comments and suggestions. Best Regards, Rich Newsome General Manager

December 19, 2017

a very good experience It is a really good experience. Kenny is very nice and help me a lot. If my friends want to buy a car, I would definatly suggest them to you. More

by mengyuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja
Dec 27, 2017 -

Germain Toyota of Columbus responded

It is wonderful to know that Kenny provided you such a positive experience. We know he enjoyed assisting you and will be happy to work with any referral. Best Regards, Rich Newsome General Manager

December 18, 2017

Excellent Customer Service We are very happy with our recent experience at Germain Toyota! Ashiqur went above and beyond to make sure all of our questions were answered & that w More

by clayb711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Musselman, Ashiqur Rahman
Dec 27, 2017 -

Germain Toyota of Columbus responded

We appreciate you taking the time to share your experience with Ashiqur and our team. We know you will enjoy your new 4Runner and our team is looking forward to continuing to provide you with quality service. Best Regards, Rich Newsome General Manager

December 18, 2017

Excellent service and deal. Kenny was very helpful to my husband and I. He was very patient with us by answering all my little questions I had. He very knowledgeable and great cu More

by Denue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja
Dec 27, 2017 -

Germain Toyota of Columbus responded

Thank you for letting us know that Kenny provided you a positive experience. Thank you for your business and this kind review. Best Regards, Rich Newsome General Manager

December 17, 2017

Great service great deal Tom was very helpful and knowledgeable, he helped us have a wonderful experience at Germain Toyota, we got a great deal and love our new truck More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lombardo
Dec 27, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new truck. Thank you for sharing your helpful and knowledgeable experience provided by Tom. Best Regards, Rich Newsome General Manager

December 17, 2017

A bit skeptical 🤨 Glad I had the pleasure of having Adam, he has been a pleasure to assist me with my car options. I came in a bit skeptical as to what Germain Toyota o More

by vahollins77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Somogye
Dec 27, 2017 -

Germain Toyota of Columbus responded

Thank you for letting us know what a great experience Adam provided and we know you are going to enjoy the ownership of your new Yaris. Please let us know if there is anything further we may do for you. Best Regards, Rich Newsome General Manager

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