Germain Toyota of Columbus

2009 airbag problems After 10 months waiting for a fix. Wanting not to drive a car that would possibly hurt my family. I tried to get a loner car from my local dealershi After 10 months waiting for a fix. Wanting not to drive a car that would possibly hurt my family. I tried to get a loner car from my local dealership. Where we have bought three vehicles from. Had to go through the Toyota Corp office to get the loaner. I understand this problem was do to another company that Toyota trusted. When I picked up my car yesterday 12/05 the outside was dirty from behind being outside. They did start it occasionally but the battery was almost died this morning when I tried to start it. I asked if they did a service check on my car? They said they charged my battery for 6hours and checked other things too. After getting a half a tank of new gas it decided to have a check engine light, VSC, and the skid light was on. When trying to push on the gas it wouldn’t go faster than 35. Of course I was on a busy road and was afraid 😱 I wasn’t going to make it. So when I called the service manager he gave me a few things it might be. My husband got home and put his meter on it. It said the coil was going out. From the the time I got here with no appointment they figured out that is what it is. Waiting for it to be fixed with in an hour. The good with the not so good... for the most part your service Dept is great. But I wish they would of been able to fix this before I took it home. Dangerous driving a car that doesn’t work right. Expecting to get this done today had to cancel some appointments but hopefully I will be safe now More

Routine maintenance service This visit to Germain was for a routine motor oil and filter change, tire rotation and replacement of the wiper blades. Assistant Service Manager Den This visit to Germain was for a routine motor oil and filter change, tire rotation and replacement of the wiper blades. Assistant Service Manager Denise Mitchell wrote and priced the requested work. She thoroughly reviewed the vehicle history and confirmed that all recommended maintenance was up to date. The work was completed in about an hour. The tire rotation was done at no cost because I had purchased the tires from Germain. In addition, I received a free multi point inspection and report that showed all the items that were checked. This provides a good history and notice of things that might need attention in the future. Denise was very professional, just like the rest of the Service team I have worked with at Germain. She got the work completed in a reasonable time, made me comfortable about the work I had done and did not try to sell me anything I did not need. More

Luci Green, dealer....great service! Luci Green, my dealer, followed up with me very quickly on my need for a new vehicle. She made several return calls to me, referred me to a great fin Luci Green, my dealer, followed up with me very quickly on my need for a new vehicle. She made several return calls to me, referred me to a great financial officer at Germain, delivered the new used 2016 automatic Toyota Corolla to my home! What greater service can anybody get than this? Thanks, thanks and many thanks Luci! Philip Cordell More

Buddy took the fear out of car buying . Car dealerships can be intimidating but my experience at Jermaine Toyota of Columbus was the best experience I’ve had buying anything. The used car . Car dealerships can be intimidating but my experience at Jermaine Toyota of Columbus was the best experience I’ve had buying anything. The used car manager Buddy educated me on the process so I can continue to make informed decisions In the future More

Quick, Easy, Painless. We bought our Tundra from AJ at Germain. He was awesome to work with along with all the staff at Germain. They were very informative, never pushy an We bought our Tundra from AJ at Germain. He was awesome to work with along with all the staff at Germain. They were very informative, never pushy and very welcoming to us. Shopping with 2 kids under the age 8 isn't always the easiest. AJ and the staff at Germain made it super easy. We definitely recommend Germain and AJ to anyone looking to purchase a Toyota. More

SAUCE! I tend to buy and trade a vehicle almost every year and there is no other person I would go to other than Buddy Travis. He has helped me with every ca I tend to buy and trade a vehicle almost every year and there is no other person I would go to other than Buddy Travis. He has helped me with every car I have ever purchased but 1 and I think I am on # 7, whatever you want or need he is your guy he's got the sauce! :) Pay him a visit and you will see what I mean. Thanks so much Buddy! See you soon! More

Great experience I’ve worked with Buddy quite a few times and every time has been easy and problem free. He is very good at his job. I’ve worked with Buddy quite a few times and every time has been easy and problem free. He is very good at his job. More

Buy a used auto I really like the salesman Charlie Brown he went out of his way to help me. I would send my friends to see him if they wanted to buy a car he is top n I really like the salesman Charlie Brown he went out of his way to help me. I would send my friends to see him if they wanted to buy a car he is top notch. More

Great cars, better staff! Wow! I was so impressed by Germain Toyota! Kaleb was so helpful in helping me find my first truck! I needed a new truck for work around the house, he Wow! I was so impressed by Germain Toyota! Kaleb was so helpful in helping me find my first truck! I needed a new truck for work around the house, he helped me find a reliable truck in my budget! So helpful and kind! More

Helpful and friendly! Every time I need my car serviced, everyone is very helpful, friendly and efficient. It has been my first experience with a dealership and I’ve been h Every time I need my car serviced, everyone is very helpful, friendly and efficient. It has been my first experience with a dealership and I’ve been happy every since I first leased my car. More