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Germain Toyota of Columbus

Columbus, OH

4.7
2,792 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,792 reviews

October 28, 2017

Adam was the perfect salesman for me! Adam was very informative on the vehicles they offer. I have always owned a GM product until I test drive the C-HR and Cerolla. I fell in love with More

by Holly Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Somogye
Oct 30, 2017 -

Germain Toyota of Columbus responded

Welcome to the Germain Toyota family! We are happy to know that Adam provided you such an informative and personable visit. We will be sure to pass your kind words along. We know you are going to love owning a Toyota! Best Regards, Rich Newsome General Manager

October 26, 2017

Great job! Great team effort! I was greeted with courtesy by Brian. Confirmed reason for visit and checked me in for service. My car was clean and shiny including window as promis More

by PJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Holstein
Oct 27, 2017 -

Germain Toyota of Columbus responded

Thank you for allowing Brian the opportunity to provide you with the quality service you deserve as a Germain Toyota customer. We will be sure to pass your compliments along. Best Regards, Rich Newsome General Manager

October 18, 2017

Friendly and caring environment Everyone that assisted us was very open with the process and willing to work with our needs to make sure we were satisfied. Thank you More

by Nick&Allison
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashiqur Rahman
Oct 18, 2017 -

Germain Toyota of Columbus responded

We are happy to know that you are completely satisfied as that is our #1 priority. Best Regards, Rich Newsome General Manager

October 17, 2017

Great experience, great staff We came to Germain to look around we bought a Tundra from them nine years ago, had great experience with both the dealership, and service department o More

by Rusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norm Oribello
Oct 17, 2017 -

Germain Toyota of Columbus responded

Thank you for making the trip from Dayton and allowing Norm and our team the opportunity to provide you the quality experience you deserve. We appreciate your return business and look forward to working with you the next time you are in the market. We appreciate your kind words and recommendation. Best Regards, Rich Newsome General Manager

October 17, 2017

Ask for Charlie Brown- He’s the best I bought a used Honda Civic from this location last night. My salesperson, Charlie Brown, was an amazing help, and went above and beyond to keep me ha More

by deanween
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Brown
Oct 18, 2017 -

Germain Toyota of Columbus responded

It is always wonderful to hear how our staff goes above and beyond for our customers. We truly appreciate your business and for sharing Charlie's dedication to customer satisfaction. Here at Germain Toyota, our team is committed to making sure our guests are completely pleased with their purchase and visit. Best Regards, Rich Newsome General Manager

October 15, 2017

Very helpful, found the car that I was looking for Kenny and Demetrius did a fantastic job of helping us finding our new family car. Their explanations were accurate and to the point. We walked in with More

by KayhanCorrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Adelaja
Oct 16, 2017 -

Germain Toyota of Columbus responded

We are truly appreciative of your business and the kind words you shared about your experience with Kenny and Demetrius. Our team is focused on making sure that we are actively listening to our guests and meeting if not exceeding their expectations. We wish you many safe and pleasurable driving miles in your new family car. Best Regards, Rich Newsome General Manager

October 12, 2017

Had a great experience and love the car! Adam did a fantastic job in helping me find a new car I would love and that was in my price range. The whole shopping experience was easy and I neve More

by Pendragon6644
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Somogye
Oct 12, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new C-HR. We are happy to know that Adam provided you such a great car buying experience. Please let us know if there is anything further we may assist you with. Best Regards, Rich Newsome General Manager

October 11, 2017

Great sales person I have purchased many vehicles from Luci Green. She has always fought to get the best deal for me. When I decide to purchase another car I will head More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Germain Toyota of Columbus responded

Thank you for your continued business and kind words. We will see you the next time you are in the market. In the meantime, enjoy the road. Best Regards, Rich Newsome General Manager

October 11, 2017

Luci Green is an Awesome Sales Person! I purchased a Corolla LE from Luci Green and her personal and professional assistance was invaluable to me! Luci is so knowledgeable about the Toyot More

by Lori H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Germain Toyota of Columbus responded

Thank you for your business and kind words you shared about Luci and her ability to provide such an awesome sales experience. We know you will enjoy the road in your new Corolla and we look forward to continuing to provide you with quality service throughout your ownership. Best Regards, Rich Newsome General Manager

October 07, 2017

Luci Green sales I bought two cars from Luci. She's knowledgeable, straightforward, and gets things done. Her follow up after the sale is really helpful. I'll buy from More

by MaxJasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Germain Toyota of Columbus responded

Thank you for your business and kind words about your experience with Luci. We look forward to working with you next time. Best Regards, Rich Newsome General Manager

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