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Germain Toyota of Columbus
Columbus, OH
2,791 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,791 reviews
October 03, 2017
Very satisfied Easy in & out 10,000 mi service.. Every employee I had contact with was pleasant and ready to help. Germain dealership has well-deserved reputation Easy in & out 10,000 mi service.. Every employee I had contact with was pleasant and ready to help. Germain dealership has well-deserved reputation for taking good care of its customers. More
by judy r stansbury
Employees Worked With
Brian Holstein
October 03, 2017
Great sales talk of Andrew Frobel Andrew was friendly to us and had a great sales talk and explained all details about the cars that's why we came back and got the car we wanted. Andrew was friendly to us and had a great sales talk and explained all details about the cars that's why we came back and got the car we wanted. More
by LimitedRAVr4
September 21, 2017
Friendly and fast reception Exceeded experiences I've had with service departments when I owned other brand of cars. The service area has friendly, knowledgeable and professional Exceeded experiences I've had with service departments when I owned other brand of cars. The service area has friendly, knowledgeable and professional service advisors. Thorough explanation of service, estimated cost and wait time. The atmosphere from the time you pull in to the service department is so pleasant, and beats the heck out of how some dealerships service department is set up. Comfortable, clean waiting area. More
by monday222
Employees Worked With
Tracy Goleman
September 21, 2017
Another great experience Luci Green and Luke Eastwood provided excellent service. This is the second vehicle we have purchased from Germian Toyota and it was even better than Luci Green and Luke Eastwood provided excellent service. This is the second vehicle we have purchased from Germian Toyota and it was even better than our first experience (which was great as well). We will definitely return to Germain when we're ready to buy again. More
by JD
September 15, 2017
Used Truck Purchase Awful customer service with incompetent employees. Greg Nutzsling was a heartless, sarcastic jerk when i reached out for a service tech's phone number Awful customer service with incompetent employees. Greg Nutzsling was a heartless, sarcastic jerk when i reached out for a service tech's phone number. He offered himself up to help with the problem and then became immediately rude and extremely sarcastic when he realized he was unable to help me with what i needed. I have literally never experienced someone so rude in any place of employment, especially after spending as much money i did on a used vehicle. DON'T BUY NEW OR USED FROM HERE. More
by SBH123
Employees Worked With
Greg Neutzling, Germain Toyota Service Team
September 04, 2017
Best Experience in over 20 years. Quick, easy, understanding and friendly. Kenny understood exactly what we were looking for and was easy and pleasant to deal with. He greeted us outsi Quick, easy, understanding and friendly. Kenny understood exactly what we were looking for and was easy and pleasant to deal with. He greeted us outside the dealership in the rain, smiling and welcoming. More
by G Regalbuto Bentley
August 30, 2017
30000 mile service Service dept got me in , explained what was being done and went over what was found,gave me an update on tire's, brakes and I found this to be helpful Service dept got me in , explained what was being done and went over what was found,gave me an update on tire's, brakes and I found this to be helpful for future service More
by RJ
Employees Worked With
Loralee Trapp
August 28, 2017
Great service Service was prompt. Employees were courteous and helpful. Good at explaining what they were doing And what may be needed for car upkeep. Great servic Service was prompt. Employees were courteous and helpful. Good at explaining what they were doing And what may be needed for car upkeep. Great service More
by Charles
Employees Worked With
Joe Campbell
August 25, 2017
Stress free Found sales associate Rodgerick Smith to be very knowledgeable, helpful and personable. If you are wanting a stress free car buying experience, Rod is Found sales associate Rodgerick Smith to be very knowledgeable, helpful and personable. If you are wanting a stress free car buying experience, Rod is your go to sales associate. More
by Teena
Employees Worked With
Rod Smith
August 23, 2017
Thanks Brady Lonsway! I had my eye on a car for a couple of days that I saw online and thought it would sell quickly. I walked in to a busy dealership and Brady came right I had my eye on a car for a couple of days that I saw online and thought it would sell quickly. I walked in to a busy dealership and Brady came right over to help. Just a few hours later and I'm driving away in a brand new car! Brady was awesome, he even had my 3 and 5 year olds talking about him for days after we left! He made sure he was available to me at all times through the process and even played with my kids when I was in the financing office. Thanks Brady! More
by jendulle
Employees Worked With
Brady Lonsway
