Germain Toyota of Columbus

No hassle, patient sales team. I had the bug to purchase a daily driver after my current vehicle was starting to show it's age after 12 years. I called around to several dealerships I had the bug to purchase a daily driver after my current vehicle was starting to show it's age after 12 years. I called around to several dealerships to setup test drives with multiple cars because I wanted to get the car I like the most. I went to Germain Toyota for my first test drive that morning. When I got there, the car was already in the garage ready to go. The test drive lasted about 20 minutes and I was given the chance to drive the car on streets as well as the highway. After the test drive, we went inside to discuss the price of the car. I let the salesman know that I had other test drive appointments that day, but I would let him know when I made a decision. He had absolutely no problems with this, and did not try to keep me at the dealership. After going to a few other dealerships, I felt absolutely haggled at them. They tried different techniques to keep me at the dealership despite telling them I had other appointments to test drive other cars. One dealership actually offered to let me drive their car, to a different dealership that I was headed to for a different test drive. It was very off-putting, and I wasn't happy about it at all. At the end of the day, I had visited 4 dealerships, and test drove 5 cars. The other 3 dealerships were not even close in regards to Germain's no-haggle, customer first attitude. I was very happy to call Germain back that evening to let them know that I wanted to purchase the car I had test drove. I went back that evening, completed the purchase, and was out the door with my new car in no time. I never felt like I was being forced into a bad situation. Everyone there was friendly and very accommodating. I will certainly refer friends and family to any Germain dealership in the future when they are car shopping. More

Excellent experience again dealing with Luci I have been dealing with Luci for over 15 years. I tell her what I am looking for and she begins researching for me. Very knowledgeable and she really I have been dealing with Luci for over 15 years. I tell her what I am looking for and she begins researching for me. Very knowledgeable and she really listens. Always a positive experience. Purchased a 2016 Sienna with the options I wanted. Thanks again Luci. More

Sales Experience Jeff is one of the best highly recommended they found the vehicle I wanted and was easy to deal with. I shopped around and they gave me the best pric Jeff is one of the best highly recommended they found the vehicle I wanted and was easy to deal with. I shopped around and they gave me the best price. More

Four time Toyota purchase! This was my 4th Toyota purchase. The team that worked with me provided outstanding customer service. In addition, they were attentive to my needs and This was my 4th Toyota purchase. The team that worked with me provided outstanding customer service. In addition, they were attentive to my needs and desires. I was well pleased with my February 2017 purchase and referred my neighbor to the sales rep Joe Kelly and they purchased a car from him. Thank you for your commitment and care to our family and friends! More

Warm Welcome. Thank you Jeff!!! Just wanted to say thank you for such a great car buying experience. Even though it was my daughter and not my wife and I that purchased. I'll never g Just wanted to say thank you for such a great car buying experience. Even though it was my daughter and not my wife and I that purchased. I'll never go anywhere else and recommend Germain Toyota to all my friends and family. In a business that has a bad reputation for taking advantage of the customer and manipulating numbers to their benefit. That was never the case. Jeff and his staff treated us like family from the walk in to the drive off! Forever greatful and appreciated. More

AMAZING CUSTOMER SERVICE, KNOWS HIS PRODUCT ! Jeffrey, was so helpful in helping me with product details that I was lacking. Will use him for the next purchase of my new vehicle for sure ! Jeffrey, was so helpful in helping me with product details that I was lacking. Will use him for the next purchase of my new vehicle for sure ! More

Jeff Wright is an All Star! Jeff Wright is an All Star in my book! My family has worked with him over the years purchasing vehicles and he always finds the best answer for us! Jeff Wright is an All Star in my book! My family has worked with him over the years purchasing vehicles and he always finds the best answer for us! He brings years of knowledge to the task and makes the whole process enjoyable. Work with Jeff on your next purchase! More

Jeff Wirght, Extremely Helpful and Patient Jeff was extremely helpful and patient. He answered all of our questions thoroughly and was patient while my wife and I were shopping. He offered plen Jeff was extremely helpful and patient. He answered all of our questions thoroughly and was patient while my wife and I were shopping. He offered plenty of relevant suggestions to meet our needs. Thank you to Jeff. More

Thank You Jeff Wright! Jeff and his team were so helpful with mine and my wife's search to find our daughters first car. Although I know he's loyal to Toyota he showed me al Jeff and his team were so helpful with mine and my wife's search to find our daughters first car. Although I know he's loyal to Toyota he showed me almost every car on their lot (I bought a Toyota). Thanks Jeff, this is the first time in 20 years that I've bought a car and understood every single expenditure. I'll be back!! More

Brady Longsway Extremely Helpful and Patient. Brady was extremely helpful and patient to answer all my questions thoroughly. He offered me significant suggestions to help my vehicle buying experie Brady was extremely helpful and patient to answer all my questions thoroughly. He offered me significant suggestions to help my vehicle buying experience. The finance team was great too. More