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Germain Toyota of Columbus

Columbus, OH

4.7
2,790 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,790 reviews

June 08, 2017

Great experience, would definitely recommend My salesman Ashiqur Rahman was incredibly helpful. He thoroughly explained the options in my price range but didn't push me to spend outnof my budget. More

by Ant790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashiqur Rahman, Adam Castin,
Jun 12, 2017 -

Germain Toyota of Columbus responded

Congratulations on you new Toyota and thank you for sharing such kind words regarding your experience. Best Regards, Rich Newsome General Manager

June 05, 2017

What a great guy! Jeff was a very personable individual with a contagious smile. I left feeling great, in most part due to Jeff's attitude! Viva Germaine Toyota!! More

by Dawgpound75
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
Jun 05, 2017 -

Germain Toyota of Columbus responded

Thank you for the kind shout out for Jeff and thank you for your business. Best Regards, Rich Newsome General Manager

June 05, 2017

Seasoned and Engaging Jeff is very personable and engaging. Also very knowledgeable, in the auto industry, after so many years selling various makes of vehicles. I have pur More

by Pete Bowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
Jun 06, 2017 -

Germain Toyota of Columbus responded

We thank you for your continued business and kind words regarding your experiences with Jeff and our staff. We will be sure to pass your comments along. We all look forward to assisting you the next time you are in the market. Best Regards, Rich Newsome General Manager

June 04, 2017

Awesome! Jeff is awesome! Always has a smile An is willing to do anything he can to get you what you want!! Would recommend Mr. Wright and crew! More

by Woody
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Wright
Jun 05, 2017 -

Germain Toyota of Columbus responded

Thank you for leaving us this kind review about Jeff. Your recommendation is greatly appreciated. Best Regards, Rich Newsome General Manager

June 03, 2017

Warm Welcome. Thank you Jeff!!! Just wanted to say thank you for such a great car buying experience. Even though it was my daughter and not my wife and I that purchased. I'll never g More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Wright
Jun 05, 2017 -

Germain Toyota of Columbus responded

We are happy to know that you were pleased with your experience with our team here at Germain Toyota. It is our #1 priority to provide all our guest a quality forthright experience. Best Regards, Rich Newsome General Manager

June 03, 2017

Sales Experience Jeff is one of the best highly recommended they found the vehicle I wanted and was easy to deal with. I shopped around and they gave me the best pric More

by Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Lacy Stith, Brian Day, Jeffrey Wright, Dave Rona
Jun 05, 2017 -

Germain Toyota of Columbus responded

We are so pleased that we were able to find you the perfect Tundra and the right price. Thank you for sharing your experience. Best Regards, Rich Newsome General Manager

June 03, 2017

Four time Toyota purchase! This was my 4th Toyota purchase. The team that worked with me provided outstanding customer service. In addition, they were attentive to my needs and More

by James W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Eastwood
Jun 05, 2017 -

Germain Toyota of Columbus responded

We truly appreciate your business and thank you for your kind review and referral. Best Regards, Rich Newsome General Manager

June 03, 2017

excellent will recommend to potential buyers. will recommend dealing with Tom Lombardo. He was most helpful. Will recommend dealing with AJ Castin. Both ver More

by buyer
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lombardo worked very well with us and I will recommend him to potential customers, Tom Lombardo
Jun 05, 2017 -

Germain Toyota of Columbus responded

We are pleased to know that both Tom and AJ provided you a quality experience. Thank you for the kind words you shared about your visit with them. Best Regards, Rich Newsome General Manager

June 03, 2017

No hassle, patient sales team. I had the bug to purchase a daily driver after my current vehicle was starting to show it's age after 12 years. I called around to several dealerships More

by GumbysDonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hernandez
Jun 05, 2017 -

Germain Toyota of Columbus responded

We thank you for sharing your story. Here at Germain, we are all about what is right for our guests. We want you to make a decision that is right for you if this means you need to visit other dealerships and test drive different cars then you need to do just that. To us, it's not about the sale, it's about building relationships and allowing our guests the opportunity to make a buying decision that is right for them. Please know that your friends and family will receive the same quality experience. Best Regards, Rich Newsome General Manger

June 03, 2017

Excellent experience again dealing with Luci I have been dealing with Luci for over 15 years. I tell her what I am looking for and she begins researching for me. Very knowledgeable and she really More

by Roger Simons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Germain Toyota of Columbus responded

Thank you for your continued business and loyalty to Luci. We are happy to know that she continues to provide you with quality service. Best Regards, Rich Newsome General Manager

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