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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
March 13, 2016
Service with a smile Always a great experience when I take my vehicle for service at Germain. The staff is courteous and knowledgeable. I highly recommend this dealership Always a great experience when I take my vehicle for service at Germain. The staff is courteous and knowledgeable. I highly recommend this dealership as they consistently go above and beyond to ensure my satisfaction. More
by Rebma123
Employees Worked With
Mark Pastre
Helpful March 06, 2016
Awesome!! I have purchased three cars from this dealership and have had AWESOME experiences from the sale to maintenance and FULL customer service. Only co I have purchased three cars from this dealership and have had AWESOME experiences from the sale to maintenance and FULL customer service. Only complaint is that there's no longer a car wash. ?? More
by Margauex
March 05, 2016
Ask for Benard I took my 2010 Yaris to the dealership for a recall problem and drove away in a new from factory 2016 Corolla. I am quite please with my purchase. S I took my 2010 Yaris to the dealership for a recall problem and drove away in a new from factory 2016 Corolla. I am quite please with my purchase. Staff was great, my third purchase from this dealership. More
by grandma12
Employees Worked With
Benard Ogbeide
March 01, 2016
Super Outstanding Service for 2 minor replacemen tparts Talked with Mark on the phone. Made an appointment to check 2 minor parts. Mark found the right color seat belt part and both the mirror & seat belt p Talked with Mark on the phone. Made an appointment to check 2 minor parts. Mark found the right color seat belt part and both the mirror & seat belt parts were installed. I feel secure & remember to always use my seat belt and my rear view mirror now. Mark explained the problems and had the work done quickly. He is so informative, calm and friendly. More
by Barbie1
Employees Worked With
Mark Pastre
February 25, 2016
Outstanding! I bought my new car with Kyle and I would recommend him to my mother. He knows a lot about his industry and shares his knowledge so that you feel conf I bought my new car with Kyle and I would recommend him to my mother. He knows a lot about his industry and shares his knowledge so that you feel confident when you leave. The whole staff was wonderful from sales to finance to management and even the receptionists! Thank you so much! You have a customer for life. More
by frankf42
February 24, 2016
Wonderful experience! I was greeted with friendly, smiling faces. I was able to test drive many cars without worry. I love the car I chose and would recommend Colleen Kofro I was greeted with friendly, smiling faces. I was able to test drive many cars without worry. I love the car I chose and would recommend Colleen Kofron to anyone needing a car. More
by Happy Toyota Owner
Employees Worked With
Colleen Kofron
February 16, 2016
Super duper! Great experience. Took care of my mystery service problem with a smile on their face. The waiting room was nice and comfortable and enjoyed talking Great experience. Took care of my mystery service problem with a smile on their face. The waiting room was nice and comfortable and enjoyed talking with Benard. I would definitely recommend this dealership. More
by Christi
Employees Worked With
Robert Meade
February 12, 2016
Positive review Great experience. Very clean waiting room and restrooms, very nice and accommodating staff. Would Definitely recommend this dealership. The service d Great experience. Very clean waiting room and restrooms, very nice and accommodating staff. Would Definitely recommend this dealership. The service department delivered in a timely manner. More
by Gramma
Employees Worked With
Denise Mitchell
February 11, 2016
Super responsive!! I drove an hour and half to purchase my new Toyota from Germain. They worked with me to find a fair price on my trade-in and establish the purchase p I drove an hour and half to purchase my new Toyota from Germain. They worked with me to find a fair price on my trade-in and establish the purchase price of my new vehicle before we even walked on the lot. When we arrived, my new Tundra was in a heated showroom and ready to go. Excellent overall experience! More
by T. Crammer
Employees Worked With
Amanda Lobach
February 08, 2016
My car broke down. I called Germain Toyota I was pre-approved by phone. I didn't have a ride to the dealership so the sales rep, Omar was kind enough to pick me up. Within two hours I was pulli I was pre-approved by phone. I didn't have a ride to the dealership so the sales rep, Omar was kind enough to pick me up. Within two hours I was pulling off the lot with my new Toyota Corolla!!! My experience was great!!! More
by Dj Thompson
Employees Worked With
Omar Jackson
