Germain Toyota of Columbus

Kylee is so helpful and always has a smile on her face! My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of. More

Professional and courteous If you are looking for a knowledgeable, professional and courteous sales person, Tom is the right choice! I really appreciate someone who takes the t If you are looking for a knowledgeable, professional and courteous sales person, Tom is the right choice! I really appreciate someone who takes the time to answer all of my questions without high pressured sales. Excellent experience! More

"Never felt pressured!" If you're looking for a new Toyota ask for Tom Lombardo! My family was looking for a new vehicle and we had the pleasure of meeting with Tom, he reall If you're looking for a new Toyota ask for Tom Lombardo! My family was looking for a new vehicle and we had the pleasure of meeting with Tom, he really took his time with showing us all the different features on the vehicle and he actually listened to what our needs were. We never felt pressured at anytime like at other dealers. I will always recommend Tom Lombardo to our friends and family when they are looking for thier next new car! More

Always extraordinarily great! My mom and I have been buying or leasing vehicles from here for 10 years. We wouldn't go any where else! We've worked with Adam since he started. He My mom and I have been buying or leasing vehicles from here for 10 years. We wouldn't go any where else! We've worked with Adam since he started. He is laid back,personable, knowledgeable and always gets to the bottom line. He is so helpful and always goes out of his way to help us with anything we need. He doesn't just stop at the sales department. We can't say enough! Kylee in the service department is just as awesome! More

Painless and Quick I knew what I wanted, Colleen quickly had it in stock with multiple trim options and was able to test drive and purchase my 2017 Rav4 all in 1 hour. I knew what I wanted, Colleen quickly had it in stock with multiple trim options and was able to test drive and purchase my 2017 Rav4 all in 1 hour. More

Not pushy and a nice experience Khalin was a great guy and easy to work with. My wife loves her van, he was not pushy and very friendly. He was also very patient and helpful and an Khalin was a great guy and easy to work with. My wife loves her van, he was not pushy and very friendly. He was also very patient and helpful and answered all my questions. More

Fast, friendly service As always, nothing but professionalism and fast, friendly service from the folks at Toyota. Love my truck, and love the service you guys provide! The As always, nothing but professionalism and fast, friendly service from the folks at Toyota. Love my truck, and love the service you guys provide! The coffee's not bad either! More

Great buying experience Today I got my third car from Germain Toyota - wonderful people (and cars!). My salesperson, Adam Castin, also leased me my last car 3 years ago. He Today I got my third car from Germain Toyota - wonderful people (and cars!). My salesperson, Adam Castin, also leased me my last car 3 years ago. He was great, so I was delighted to be able to work with him again on my new car. He's been keeping his eye out for a few months to find me.the perfect car and deal, and I'm thrilled with my new Camry! Thanks, Adam! Also, many thanks to Amelia, who did all the financial work. She was also a pleasure to work with. More

They use live pricing as excuse to be rude to customers I have dealt with Germain dealerships many times. This was my first experience at Germain Toyota. The initial call to check on the vehicle was good an I have dealt with Germain dealerships many times. This was my first experience at Germain Toyota. The initial call to check on the vehicle was good and the salesman had it pulled into a garage when we arrived. The test drive went fine, but when we returned instead of asking if we had questions about the vehicle the vehicle the salesman said "So do you want to buy it". He then proceeded to leave us with the car and then work with another customer for approximately 20 minutes. When we tried to negotiate on price like I have done with Germain dealerships a number of times they would not give on the price at all just saying that they use live pricing and there is no room for negotiation. The salesman even said that I was cheap like him because I thought the vehicle in the condition that it was is was less valuable than their live pricing. The manager came out and basically told me they do not negotiate on price at Germain even though I had earlier that negotiated with another Germain dealership on a similar vehicle. I do not understand this dealership having salesman if they do not try to actually sell the vehicles with their vehicle knowledge or negotiate a deal. They do not add any value, but they do add costs. Do not go to this dealership unless you intend to pay exactly what the sticker price is. There are plenty of other Toyota options in the Columbus market that will give a better buying experience and a more fair price. More