Germain Toyota of Columbus

Benard Ogbeide and Asher Puri Gets It Done! My experience began with a greeting at the door. Benard was professional, courteous, and had a great personality. My wife and I were supposed to be My experience began with a greeting at the door. Benard was professional, courteous, and had a great personality. My wife and I were supposed to be window shopping. Nonetheless, after a few visits we decided to purchase a new 2017 4Runner. The Manager on-duty gave us an additional $2K for our trade-in to seal the deal. My experience ended with Asher Puri - the Finance Guy. He was a red belt. Hungry to make it to the next level. Asher had great energy and explained our financing options very well. We were treated like VIPs for the day. Thanks Guys! More

Quickest car-buying experience ever -- and I love my car! Just wanted to give a shout-out to the staff at Germain Toyota - if you want an experience where you can find folks actually listening to your questio Just wanted to give a shout-out to the staff at Germain Toyota - if you want an experience where you can find folks actually listening to your questions, concerns, comments/observations, this is your go-to place! Luke Eastwood in Finance and Norm Oribello in the sales dept. made the purchasing process go very smoothly. The service team was amazingly quick in reviewing any concerns I raised; and shout-out to Meredith Dargusch for her kindness too. I enjoyed the new car buyer's presentation by Loralee Trapp -- the info proved to be very helpful and I have used the info (and gifts) she had given to the attendees. More

Excellent purchase experience Germain Toyota's staff worked hard to make this lease possible. We were able to roll negative equity into my lease and still have a reasonable monthly Germain Toyota's staff worked hard to make this lease possible. We were able to roll negative equity into my lease and still have a reasonable monthly payment. I highly recommend the dealership and my sales consultant as far as ease to work with and making the purchase process simple and easy. More

Very disapointed We went there to buy a new car and we were approached by the sales rep. Colleen Kofron. We explained to her about our four runner being hit and how w We went there to buy a new car and we were approached by the sales rep. Colleen Kofron. We explained to her about our four runner being hit and how we wanted to trade it in so we went and looked at other four runners but they were pricey for us so we looked at RAV4 and we liked it so we test drove it. it was a white color and we told her we liked it but in a different color. We liked everything about it and that's what we wanted but different color. When we agreed on the price and the color she sent us to the financial person. She took it upon herself without showing what this RAV4 didn't have compared to the one we wanted and changed the plates while we were with the financial person and downgraded the RAV4 that we thought we were getting. The finance person, Asher Puri, he kept pushing the extra package for the service and the warranty without explaining anything about the warranty that existed through the original warranty. the loan was 0,9 for 72 months with his calculation and warranty came up to 4.22 for 84 months. Next day we called and wanted to cancel the service and maintenance. They did cancel it and gave us the money on the loan but we got stuck with 4.22 rate for 84 months instead of 0.9 for 72 months. We have purchased 2 cars before from the same dealership and our daughter bought hers from there because we recommended it but from now on we won't come and buy from this dealership. The whole time we were there every other sentence from both of them was about the survey. All they talked about was making sure we gave them excellence on the survey. More

very happy My sales person Adam was so nice and helpful and little stress for me. I have been in for service and all your employees i spoke to have been amazing My sales person Adam was so nice and helpful and little stress for me. I have been in for service and all your employees i spoke to have been amazing More

Very well satisfied As usual my visit to Germain turned out very very well my sales person was Kenny Adela's and Adam castin as sales manager worked well with me !!!!! As usual my visit to Germain turned out very very well my sales person was Kenny Adela's and Adam castin as sales manager worked well with me !!!!! More

Very Satisfied Luci Green helped me to choose the great car with great deal and great services. Moreover, she often follows up with me with me new Toyata Camry. Luci Green helped me to choose the great car with great deal and great services. Moreover, she often follows up with me with me new Toyata Camry. More

good buying experience I had been leasing new cars from this dealership for a few years, and I decided I wanted to buy a new car. I liked my salesman Bernard. He never tried I had been leasing new cars from this dealership for a few years, and I decided I wanted to buy a new car. I liked my salesman Bernard. He never tried to talk me out of buying (owning) a new car. I made sure I got what I wanted. I love when the salesperson helps you to do what you want and not try to sell you on something else. He was very helpful and kind. Thanks Bernard O. I will be back to buy from you again. Blessings! More

A fantastic easy buying experience I had a great experience at Germain Toyota. I Love my car that I leased from them. AJ Castin was super helpful and answered all my questions with no p I had a great experience at Germain Toyota. I Love my car that I leased from them. AJ Castin was super helpful and answered all my questions with no problem. He helped me choose the right vehicle within my budget. Everybody was super helpful. I didn't feel any pressure and was very relaxed. I will most certainly get my next lease at Germain Toyota. More

Highly Recommend! Great Customer Service! I highly recommend visiting Germain Toyota if you are in the market for a new vehicle! I wasn't exactly sure what vehicle I wanted - and AJ was super I highly recommend visiting Germain Toyota if you are in the market for a new vehicle! I wasn't exactly sure what vehicle I wanted - and AJ was super helpful in helping me narrow down my decision. He provided me with useful information on each vehicle and was patient with me while I weighed all that each vehicle had to offer! I ended up with a Highlander SE and I am loving it. Rich Newsome was also super helpful and answered any questions that I had! I am confident that my husband will be visiting Germain Toyota once his lease is up as well. The customer service we received was top notch! More