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Germain Toyota of Columbus
Columbus, OH
2,791 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,791 reviews
November 20, 2021
My sales agent was Chaz,I couldn't have been more pleased,with his professionalism. I drove from Pittsburgh to get the car I wanted.I had bad credit and they made the deal work,to suit my needs.also pleased,with his professionalism. I drove from Pittsburgh to get the car I wanted.I had bad credit and they made the deal work,to suit my needs.also deal was done and going to finalize Chaz told me he really sweetened my deal I would drive there again from the burgh to deal with them and Chaz.go ask for Chaz you won't be disappointed More
by Ctmfisch77
Employees Worked With
November 17, 2021
Very helpful and enjoyed working with kaleb. He knew everything we wanted and more. I recommend him to anyone everything we wanted and more. I recommend him to anyone More
by dava7182
November 17, 2021
I want to say thanks to John woody and kaleb they are amazing at what they do and they will make sure you are happy and everything is right before you leave.. They will make sure you are Satisfied with t amazing at what they do and they will make sure you are happy and everything is right before you leave.. They will make sure you are Satisfied with the Vehicle before you purchase it. also they do not force you or rush you to make a purchase. Which is hard to find. Two very kind and caring gentleman. I am very satisfied with my experience and purchase. More
by Brittany Haycook
November 15, 2021
I was in a tough spot. I called & Kaleb answered the phone. He was more than willing to help. Kaleb and John got me into a 2018 Certified Toyota Corolla SE that I love! I was thinking about Toyota, whic phone. He was more than willing to help. Kaleb and John got me into a 2018 Certified Toyota Corolla SE that I love! I was thinking about Toyota, which they didn’t know & they chose the perfect car for me. Kaleb did a great job multi tasking as he had other customers. They were busy but they still got everything done just in time for me to get to work. Much appreciated! More
by mvlw10
November 13, 2021
Very happy with the service and professionalism of Kaleb and John woody. Got the exact car I wanted and very seamless process. Very satisfied customer. and John woody. Got the exact car I wanted and very seamless process. Very satisfied customer. More
by Pdharris
November 11, 2021
I had an excellent experience at Germain Toyota of Columbus. I worked with Gary Romine in sales and Tom Lombardo in the business office. Gary was great about discussing the vehicle with me and giving Columbus. I worked with Gary Romine in sales and Tom Lombardo in the business office. Gary was great about discussing the vehicle with me and giving me all the information I needed. Tom was fantastic with taking care of the business portion of the deal and explaining everything the entire way. We came up late and they stayed open till we were finished. This was all for a used vehicle that was kind of an odd buy and they probably didn't have a lot of interest in. I highly recommend them. More
by Chris
Employees Worked With
Tom Lombardo, Gary Romine
November 11, 2021
Immediate response from Brian Scott. He assisted us in getting repairs done to car so it would be in tip top shape for our daughter! Excellent experience! getting repairs done to car so it would be in tip top shape for our daughter! Excellent experience! More
by Jencox7723
Employees Worked With
Brian in finance, Brian Scott
November 10, 2021
I am giving one star since there is no other lower option to select. They don’t qualify for 1 star as well. Recently bought 2018 Toyota Highlander SUV vehicle from Germain Toyota in Columbus located @ 571 to select. They don’t qualify for 1 star as well. Recently bought 2018 Toyota Highlander SUV vehicle from Germain Toyota in Columbus located @ 5711 Scarborough Blvd, Columbus, OH 43232 I have worked with Sales Person - Kaleb and his manager – Greg in purchase of this Car. Highlander SUV sold to me has full Rust issues, Under seats ( all seats including driver, passenger, rear seats) is full of rusts. All Iron bars that helps in moving seat is full of rust. I have enclosed photos showing the rust issues This rust can be seen only when 1st rows seats are moved backward. I have noticed this issue only immediately after delivering the vehicle to me. On asking sales person ‘Kaleb’ and Manger ‘Greg’ about this issue, I was told that, they can’t do nothing about this issue. Also said that, It was used car, and they cant help with this rust issue. In addition to this – I got arrogant answer from Manager Greg and they are asking me to buy new car, when I specially pointing this issue. Now, I am in dead lock situation, I was sold with vehicle that has rust issues.. I am fully disappointed with purchase of vehicle from dealership. Any suggestions or help in this manner is very helpful. Guys – pls be care full when buying cars from dealership, I am afraid that I am sold with flood impacted car. More
by vijaykumar kancherla
Employees Worked With
Greg Coby, Kaleb Murray
