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Germain Toyota of Columbus

Columbus, OH

4.5
2,692 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,692 reviews

March 07, 2014

Mr. Black is a Knowledgeable, Courteous & Friendly sales person. He had everthing well organized and ready for me to sign w/o wasting his or my time. I really appreciate the fact that he has sensiti More

by lrstith65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Black
Mar 07, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding your experience with Marlin. Best Regards, Craig Ferguson General Manager

March 02, 2014

I don't really look for cars almost ever. when I went into the used car section of germain Toyota, I met a friendly face. he asked me straitforwardly what I was looking for , and he proceeded to show me More

by imhotep9000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Mar 07, 2014 -

Germain Toyota of Columbus responded

Thank you for your kind words and your business. Best Regards, Craig Ferguson General Manager

March 02, 2014

I recently purchased a new used toyota tacoma from Marlin Black. My whole experience was great. I came from Cincinnati and was able to get in and out in no time. Marlin Black made me feel comfortable with More

by Agh#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2014 -

Germain Toyota of Columbus responded

Thank you for traveling from Cincinnati to do business with us here at Germain Toyota of Columbus. Please let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

February 25, 2014

Chris was very knowledgeable on the Toyota we bought. It was one of the coldest days of the year and he came out the meet my parents and I. Being a first time buyer is was great to have such a nice man sell More

by nlambes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
Feb 27, 2014 -

Germain Toyota of Columbus responded

Congratulations on your first new to you vehicle. We greatly appreciate your business and your kind words. We look forward to building a lasting relationship. Best Regards, Craig Ferguson General Manager

February 22, 2014

Very customer focused. Wonderful customer service. Jeremy and Brandon were fantastic and super helpful. Jeremy met us in the parking lot, grabbed the truck we wanted and met every concern we had. A More

by linsparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
linda sparks
Feb 27, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding your experience with Jeremy. Best Regards, Craig Ferguson General Manager

February 21, 2014

I was in a tight bind, and needed to purchase a vehicle within a short time span. Jeremy helped find a vehicle within my budget, and was there through the whole sales experience. Jeramy was very approachab More

by Jv3305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding Jeremy. Best Regards, Craig Ferguson General Manager

February 20, 2014

This is our third purchase from this dealership, in which I have purchased two vehicles and my husband purchased one. Each time we have worked with Jeremy Obenauf (JoJo), who has always been helpful in help More

by Thom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. We greatly appreciate your continued loyalty to our dealership. Please know that any referral will receive the same quality experience. Best Regards, Craig Ferguson General Manager

February 20, 2014

Jojo recommended a car we hadn't even planned on looking at. We liked it so much we bought it!! He even is going to add a hitch on the back which is important for us to have on a vehicle to pull our More

by Nikole 01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo
Feb 21, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and you kind review. I'm sure this summer pulling your boat is going to be a special treat. Best Regards, Craig Ferguson General Manager

February 20, 2014

I had an exceptional car buying experience at Germain Toyota. Marlin Black was my sales consultant and he provided the highest quality of customer service. He was patient and kind throughout the whole ex More

by ashleycochenour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 21, 2014 -

Germain Toyota of Columbus responded

Thank you for your kind review and your business. Here at Germain we truly believe in providing a hassle free environment. We are here to assist you in making a buying decision that is right for you. Best Regards, Craig Ferguson General Manager

February 19, 2014

Aaron exceeded my expectations in ensuring the vehicle was outfitted, cleaned and ready for me. D'Lacy quickly resolved an issue for me and made it very clear that the dealership wanted only satisfied cus More

by bfoster3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lieb, D'Lacy Stith
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. Best Regards, Craig Ferguson General Manager

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