Germain Toyota of Columbus

Chaz was great in helping me get my new car. Made the process quick and easy and was helpful getting me exactly what I wanted out of a new car. I would highly recommend. process quick and easy and was helpful getting me exactly what I wanted out of a new car. I would highly recommend. More

Where should I start, after not finding what I was looking for in 2 Toyota’s I decided to check out Germain Toyota. When I first went there the sales guy I met with was amazing and made everything eas looking for in 2 Toyota’s I decided to check out Germain Toyota. When I first went there the sales guy I met with was amazing and made everything easy. He explained everything and made sure I understood it. The salesmen ordered my car and I was as so excited to go get it today. I went there with my little ones and he was patient with us until I was done with him. Finally I met with the financial manager which his name was Tom. My little was crying and being a baby of course and Tom was annoyed to the point he ask me to ask my husband and kids to go wait in the car since he wasn’t needed. My husband was mad to the point he wanted us to leave. But just cause the salesmen was so amazing and took his time to help us I overlooked a lot. Lastly Tom was telling me about all this warranty that I was not sure I wanted and finally decided I didn’t want but he told me he already asked for the interior and exterior warranty to be done and it is already done so that meant I didn’t have a choice but to get it and to be honest and I just wanted to get my car and leave cause the vibe he was giving wasn’t welcoming and he was so annoyed. So my 1 star is for that reason. More

The process was fast and easy. Not stressful at all. The staff was great!! Great car buying experience ! staff was great!! Great car buying experience ! More

I’ve had good experiences with Germain Toyota either through purchasing new or certified vehicles, and working with the service department, nothing negative. I appreciate them working with me. through purchasing new or certified vehicles, and working with the service department, nothing negative. I appreciate them working with me. More

This place got me into the car I wanted with the means I had. I was given Max amount per KBB for my trade in and was sold a car for KBB price. had. I was given Max amount per KBB for my trade in and was sold a car for KBB price. More

Chaz Chaldwell,.. Made my first car buying experiance totaly Awesome-&-Fantastic. Would definitely recommend anyone buying a car from him at Germain Toyota. Thank you. totaly Awesome-&-Fantastic. Would definitely recommend anyone buying a car from him at Germain Toyota. Thank you. More

Chaz was very knowledgeable and is a good salesmen. Heather the financial manager is great at what she does. I would highly recommend both. Great place to buy a vehicle. Heather the financial manager is great at what she does. I would highly recommend both. Great place to buy a vehicle. More

Amazing people, clean facility. Linda is phenomenal! She's been extremely helpful from the first day I reached out to the dealership. She's been extremely helpful from the first day I reached out to the dealership. More

Please check before you buy a used car from here and make sure they actually have the title! I traded in an FJ Cruiser for a 2015 Toyota Camry on March 3, 2021. I had my title at the time I did the transact sure they actually have the title! I traded in an FJ Cruiser for a 2015 Toyota Camry on March 3, 2021. I had my title at the time I did the transaction, I assumed a dealership as large as Germain would too! I wasn’t in a hurry to get rid of the FJ, I was waiting for the right car to come along, I found a 2015 Toyota Camry Hybrid XLE which had the features I was looking for, the mileage was 88k and it was a one owner car given to them on a trade-in. I was happy with the dealership and exchange, on top of my FJ I gave them $1800 and this car was listed for $15,900- I felt it was fair until 30 days came and went and I still didn’t have the title, I was ignored, brushed off and never received any callbacks until I talked to the Manager D’Lacy. He told me they had the wrong vin and are working to get it fixed- they have strung me along with this for 6 months! Finally they tell me they will trade my car for a comparable one, only with the microchip shortage and inflation over the last 6 months what they have on their lot (which is slim pickings) is complete junk for what I bought my car for. They don’t have any of the same features and they already sold my FJ. I found a car that was as close to mine as you could get and it was listed for $20k and the used car manager told me I’d have to pay the difference. Keep in mind I’m still driving on tags that are registered to the FJ and every time I drive this car I’m taking a risk of getting into a wreck and losing all money I put into this vehicle because the manager told me they wouldn’t be able to do anything if it was totaled yet they also have admitted they can’t get the title and my fj is sold. This isn’t the type of place you want to do business with, I was told every time someone would call me but nobody ever does, I had no other choice but to get the AG office involved because they have lied, sold me a car without the title and refused to make it right. I’m sure at this point this will end up in a civil court battle and the AG will go after the legal issues, let’s just hope I don’t get rear-ended or totaled in the meantime. Consumers- please don’t trust them and look out for yourself and do your homework! Make sure they don’t try this on you. More

Chaz and Damian made my first car buying experience fantastic. Would definitely recommend anyone buying a car to go this dealer and work with these 2 guys fantastic. Would definitely recommend anyone buying a car to go this dealer and work with these 2 guys More