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Germain Toyota of Columbus

Columbus, OH

4.4
2,693 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,693 reviews

February 13, 2014

This is the best dealers in town they worked with me on the price, Jeremy deffinitly did all he could to make sure I left with the car. The car which was a Hyundai veloster was in outstanding condition. Th More

by velosterraptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. We look forward to building a lasting relationship. Best Regards, Craig Ferguson General Manager

February 13, 2014

I had only been in the Columbus area for about a year when my car began to act up. I tried to put off purchasing a "new to me" vehicle as long as I could when I came across Jeremy at Germain Toyota. Not More

by mhoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your kind words and your business. Please know that every referral will receive the same quality experience. Best Regards, Craig Ferguson General Manager

February 12, 2014

From the moment I walked in to the moment I drove away in my NEW CAR every single person I came in contact with was very pleasant, knowledgeable, friendly and helpful....EVERY SINGLE PERSON! I was in and out More

by RiccoSanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, D'Lacy Stith, David Backherms
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. Best Regards, Craig Ferguson General Manager

February 12, 2014

Brian Scott was fantastic. He help me look for the right Brian Scott was fantastic. He help me look for the right car that's for me. Made sure I was very well taking care of. I am blessed to have Brian as m More

by khill89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your kind words regarding your experience with Brian. Best Regards, Craig Ferguson General Manager

February 12, 2014

Marlin Black is by far the most professional,helpful, and nice customer service oriented salesmen that I've ever encountered at a dealership in a long time. He really deserves to be recognized for his great More

by felicad72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlin Black
Feb 20, 2014 -

Germain Toyota of Columbus responded

We greatly appreciate you business and you kind words regarding your experience with Marlin. Here at Germain Toyota we are about building relationships and trust and providing our customers with all the information they need to make an informed buying decision that is right for them. Best Regards, Craig Ferguson General Manager

February 12, 2014

Marlon Black provided me and my wife with excellent service. He was very patient and listened to what my wife and I needed as far as staying within our budget and he worked extremely hard to meet our More

by kojack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding your experience with Marlon. Best Regards, Craig Ferguson General Manager

February 12, 2014

James Byers helped me to find a 4 Runner. He was very knowledgeable about the vehicles and made me feel very comfortable. I would recommend working with Mr. Byers and will give him my business in the fut More

by yowooten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for allowing us the opportunity to earn your business. Best Regards, Craig Ferguson General Manager

February 12, 2014

James impressed on me the quality of the purchase of the vehicle. Without alot pressure or a long wait for answers to my question s. Made me feel like he cared about me not the sale More

by buyused
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Germain Toyota of Columbus responded

Our top priority here at Germain Toyota is the customer. We want to make sure you have all the information you need to make an informed buying decision. Best Regards, Craig Ferguson General Manager

February 12, 2014

Mr. Byers was a very kind, and informative associate! He made looking for a car fun and easy! Will definitely work with him again in the future! More

by cheapskate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and we look forward to working with you again when you find yourself in need of another vehicle. Best Regards, Craig Ferguson General Manager

February 12, 2014

My experience at this dealership was get, the sales person was very knowledgeable in the product that he was selling. He was very kind offered us something to drink during that paperwork processes. th More

by cyndi23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your business. Please know that any referral will receive the same quality experience. Best Regards, Craig Ferguson General Manager

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