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Germain Toyota of Columbus

Columbus, OH

4.4
2,694 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,694 reviews

February 11, 2013

D'Lacy Stith and Asher Puri are the reasons why my wife and I have purchased (3) new Rav 4x4's from Germain Toyota. They are both Professionals, Extremely Easy to work with and listen to their custome More

by kevin malesick
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Lacy Stith
Feb 11, 2013 -

Germain Toyota of Columbus responded

All of us here at Germain Toyota thank you for your continued business and review. Your loyalty to our dealerhsip and the brand is greatly appreciated. Best Regards, Craig Ferguson General Manager

February 04, 2013

Susan did a great job for us and when some one is loking for a car we will send them her way keep up the the good work More

by robertbesser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2013 -

Germain Toyota of Columbus responded

Thank you for your review and business. Susan will provide any referral with the same quality experience as she did for you. Best Regards, Craig Ferguson General Manager

February 01, 2013

Susan Goodman sold us a 2012 Sienna LE in August, 2012. We decided to purchase a 2013 Sienna in January, 2013. Susan had moved on to used cars sales, but when we called and asked for her to take care of u More

by pvcornwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2013 -

Germain Toyota of Columbus responded

Thank you for your kind review and your continued business. Please let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

January 30, 2013

Chris was very helpful and it alleviated a lot of stress deaing with only one perosn throughout the entire process of buying a car. Price was very fair compared to other dealers in the area. I have been usi More

by madz4486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
Feb 01, 2013 -

Germain Toyota of Columbus responded

Thank you for your continued business her at Germain Toyota. We look forward to our continued relationship. Best Regards, Craig Ferguson General Manager

January 24, 2013

Very helpful in purchasing used car. They took into account our financial situation and gave us a tremendous deal. They also added a bumper to bumper warranty on the 2008 Corolla we purchased. Mr. Sc More

by MikeBwater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2013 -

Germain Toyota of Columbus responded

Thank you for allowing us the opportunity to earn your business. We hope you are enjoying your new Corolla. Best Regards, Craig Ferguson General Manager

January 21, 2013

I was very impressed with the service I received from Chris Wilson and Germain Toyota. Chris made my buying experience a very pleasant one. I would highly recommend Chris and Germain to anyone looking to More

by bucknut4life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
Jan 29, 2013 -

Germain Toyota of Columbus responded

Thank you for your kind review regarding your experience with Chris. Best Regards, Craig Ferguson General Manager

January 21, 2013

Brian was extremely helpfull. he helped me work out a deal i could afford and was comfortable with. he wasnt pushy or made me feel rushed. i left feeling like i got a great deal on a great car. More

by spartacus.auditore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Jan 29, 2013 -

Germain Toyota of Columbus responded

Congratulations on your new ride, we are sure you are enjoying it. Best Regards, Craig Ferguson General Manager

January 21, 2013

My husband and I were looking for a 4 door car and saw the positive reviews on Germain Toyota and decided to give them a try. We checked out their website and compared prices and saw 3 or 4 cars we were i More

by LindaK12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2013 -

Germain Toyota of Columbus responded

Thank you for not spoiling the surprise. Our team does try to make our dealership a fun place for our customers and a fun place to come to work at. Congratulations on your new Camry. We hope you are enjoying zipping around town in your new car. Best Regards, Craig Ferguson General Manager

January 20, 2013

We gave the rating of OK for price because after having the car home for a day we have discovered some items that were not disclosed to us. Those are a battery that is going bad, mold in the spare tire we More

by usedcar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Jan 29, 2013 -

Germain Toyota of Columbus responded

Thank you for your review and allowing our team to address these concerns with you. Best Regards, Craig Ferguson General Manager

January 19, 2013

I AM VERY PLEASED WITH MY EXPERIENCE AT GERMAIN. CHRIS WILSON WAS VERY KNOWLEDGEABLE ABOUT THE CARS AND I WAS TREATED WITH FRIENDLINESS AND RESPECT. I WOULD DEFINETLY RECOMMEND HIM AND THE ENTIRE DEALERSH More

by KATS1MORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
Jan 29, 2013 -

Germain Toyota of Columbus responded

We appreciate you taking time out of your day to let others know about your experience. Thank you for your review and your business. Best Regards, Craig Ferguson General Manager

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