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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
January 25, 2021
I was given great service and for a wonderful act of kindness in the service and administration dept. I give them a rating of 150%. kindness in the service and administration dept. I give them a rating of 150%. More
by Loretta
January 25, 2021
I recieved great customer service at the service desk from Mahogany. She is friendly personable and knows her job well. Been in the service business myself for many years and can tell you she is an asset from Mahogany. She is friendly personable and knows her job well. Been in the service business myself for many years and can tell you she is an asset to your dealership! Don't let her get away. More
by Mbranci
Employees Worked With
January 24, 2021
I have bought 3 vehicles at Germain on Scarborough Blvd. I will always buy my cars from them. My sales person was Amanda L. She was the best and made me feel stress free!! I will always buy my cars from them. My sales person was Amanda L. She was the best and made me feel stress free!! More
by prherron
Verified CustomerEmployees Worked With
Buddy Travis, Amanda Lobach, Heather Romine
January 23, 2021
Just had my car serviced Guys were greatLady’s behind Just had my car serviced Guys were great Lady’s behind counter were Amazing took very good care of me very kind treated me like family Five star Just had my car serviced Guys were great Lady’s behind counter were Amazing took very good care of me very kind treated me like family Five star every day I’ve been in there More
by 57landrumadm
January 23, 2021
My wife and I had a great experience dealing with this dealership! I will definitely be back when it is my turn to upgrade my car! dealership! I will definitely be back when it is my turn to upgrade my car! More
by 2019highlander
Employees Worked With
Tom Lombardo, Righteous Bridges, Greg Coby, Kaleb Murray
January 23, 2021
Very disappointed in the timing I was there for an oil change only. My truck was delivered to the exit door after approx 55 minutes, and was there an additional 35 minutes until the service man returned t change only. My truck was delivered to the exit door after approx 55 minutes, and was there an additional 35 minutes until the service man returned to his desk. This is to long to wait for an oil change. John Moore More
by MOOREMOLDANDTOOL
Employees Worked With
Brandon Hood
January 22, 2021
I will ever ever bring my car here again! Worst service I’ve ever had. I always deal with Ricart, coming to you all was a mistake! Between you having our car for almost 2 months, to the lack of returned ph I’ve ever had. I always deal with Ricart, coming to you all was a mistake! Between you having our car for almost 2 months, to the lack of returned phone calls, emails or texts, it’s deplorable how you treated us. You should all be ashamed! More
by AndreaABurg
January 22, 2021
When you walk in the door everyone welcome you they are nice have patients work with you I will always purchase my cars Germain thank you all for my wonderful safe truck nice have patients work with you I will always purchase my cars Germain thank you all for my wonderful safe truck More
by life51
January 22, 2021
I took my Highlander in to be checked because the Tire Pressure Monitoring System Warning Light came on. Went to a gas station to put air in and discovered that the right back tire valve was missing a ca Pressure Monitoring System Warning Light came on. Went to a gas station to put air in and discovered that the right back tire valve was missing a cap. The TPMS light went off, then I called GT and went to pick up the cap. Everything seemed fine then the next noticed that the light was back on. Put more air in all tires, but the light didn't go off. Called GT for an appointment and took it in. Was told that a hole was discovered. The tech said it could be repaired from the inside using foam. Haven't had any more problems and hope it'll last for a good while since it's only a 2019. I appreciate the timely and courteous service! Thank you, Jacqueline Stephens More
by Jackie Stephens
Employees Worked With
Brandon Dawson
January 21, 2021
i had a wonderful experience when i was there my salesmen was very friendly and polite and knew that he was doing. my Rav4 is one of the best cars i have ever owned so i will be going back the Germain for my was very friendly and polite and knew that he was doing. my Rav4 is one of the best cars i have ever owned so i will be going back the Germain for my next purchase thank you and have a good More
by LRROA50
