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Germain Toyota of Columbus

Columbus, OH

4.7
2,842 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,842 reviews

August 07, 2025

I have purchased 5 vehicles from this dealership. Have had good service on my current car. Have a nice waiting area. Madison Rosenberger was very polite and saved me some monet. Thank you. More

by gilvincent
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Madison Rosenberger
Aug 08, 2025 -

Germain Toyota of Columbus responded

Gil, thank you for taking a moment to share positive feedback on Madison. We truly appreciate hearing from people who have been helped by our amazing team. Safe travels until we see you for your next visit! Best Regards, Marcello Frustaci General Manager

August 07, 2025

bought a 2025 rav4 ale on 7/14. drove from Columbus,Oh to Scanton,Pa. under 1000 miles round trip. car pulled right entire trip. took it back and saleman, who was trying to be helpf More

by antstar701
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Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom Myers
Aug 08, 2025 -

Germain Toyota of Columbus responded

We're so pleased Mahogany came through for you and resolved the issue with your new RAV4. We know it's frustrating when something like this happens, and we do apologize for your interaction with the sales team. Mahogany and the Germain Toyota team appreciate your feedback, and look forward to being of service to you again. Best Regards, Marcello Frustaci General Manager

August 07, 2025

I have always experienced great service here. This time Scott Guinn was particularly helpful in dealing with the issue I had with my car. More

by egn.erin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Guinn
Aug 08, 2025 -

Germain Toyota of Columbus responded

That's awesome! Thank you for always trusting Scott and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

August 01, 2025

I had my 2024 Tacoma serviced here and Scott Guinn was such a standout technician from the moment that he checked me in and reviewed my services to checkout. He was outstanding! I’ll try to always book my More

by stephanie smith
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Yes
Employees Worked With
Scott Guinn
Aug 04, 2025 -

Germain Toyota of Columbus responded

Thanks, Stephanie! We're happy Scott provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Best Regards, Marcello Frustaci General Manager

July 30, 2025

Good job. I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me More

by gilbertsackett8
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Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Germain Toyota of Columbus responded

Gilbert, we're happy Scott handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Toyota for all your automotive needs. Best Regards, Marcello Frustaci General Manager

July 28, 2025

Quick turnaround on 2nd key fob for recent car purchased, great experience, no complaints, excellent waiting area More

by Kevin.ramey
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Recommend Dealer
Yes
Employees Worked With
Shannon Lovelett
Jul 29, 2025 -

Germain Toyota of Columbus responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Kevin! It is always our pleasure to get the work done in a timely manner. We look forward to making your next visit just as great. Best Regards, Marcello Frustaci General Manager

July 25, 2025

This dealership is definitely customer service oriented. Always polite and courteous. We also recommend this particular dealership to friends snd family. Our service rep, Madison Rosenberger, this trip was More

by Alphanuer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Rosenberger
Jul 29, 2025 -

Germain Toyota of Columbus responded

We're pleased you had another great service experience with us, and that Madison made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit. Best Regards, Marcello Frustaci General Manager

July 24, 2025

I absolutely adore this place! My name is Derrick Burney, and today, July 12, 2025, I purchased a 2025 TOYOTA CAMRY XSE here. Though I’m not wealthy by any means, "LINDA EDWARD'S" More

by Apostle3477
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Recommend Dealer
Yes
Employees Worked With
Linda Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Delcid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Germain Toyota of Columbus responded

Thank you for your outstanding feedback, Derrick. We're delighted Linda and Brian both provided exceptional service at every step in the process. Congrats on your new Camry! We wish you all the best in your travels ahead, from everyone at Germain Toyota. Best Regards, Marcello Frustaci General Manager

July 23, 2025

Tara Farmer assisted me she was very attentive and service was great I will only go to Toyota More

by JSLatker
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Recommend Dealer
Yes
Employees Worked With
Tara. FARMER. SHE WAS GREAT
Jul 24, 2025 -

Germain Toyota of Columbus responded

Thank you for your trust in our service team! We're happy Tara provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. Best Regards, Marcello Frustaci General Manager

July 23, 2025

I recently leased a new Toyota Tundra from Germain Toyota, and the experience was top-notch from start to finish. The team was transparent, professional, and easy to work with. Special thanks to Prest More

by kaladix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Germain Toyota of Columbus responded

We're glad you had an insightful and pleasant dealership experience with Preston and the Germain Toyota team. Congratulations on your new Tundra! We hope you enjoy many happy travels on the road ahead. Best Regards, Marcello Frustaci General Manager