Germain Toyota of Columbus

My experience was a return because I was getting a great price both times. Some of my reason was because of a friendship with the owner of the company from years ago in the 1980s. price both times. Some of my reason was because of a friendship with the owner of the company from years ago in the 1980s. More

The service advisor greeted me promptly, I asked for an oil change and a quote on new tires. She came back and let me know the brake fluid needed changed and the throttle body needed cleaned. ( I kind of oil change and a quote on new tires. She came back and let me know the brake fluid needed changed and the throttle body needed cleaned. ( I kind of knew tge throttle body needed cleaned it was running slightly rough at idle. I agreeded to the throttle body cleaning and the brake fluid would have to wait. She got me an estimate on the tires. They were more than I could afford and chose to get the tires elsewhere. Not once did she try to pressure me into getting service I could not afford at the time. She also stated the battery still holding a charge but weak. I had to hold off of that as well. She was great, (I can't remember her name) but I believe she is the only female service advisor. I will be sure to ask for her when I schedule my next service appointment for the other service. Thank you for being a quality dealership. From the purchase of my car to the service, I have always be respected. There was no pressure when I purchase my vehicle either. I would definitely recommend Germain Toyota. Thank you for letting me know my business is important. Linda Tanner-Ibitoye More

I bought my first new car at Germain Toyota in 2014. I always get my oil change & service here. Great and fast service very friendly large waiting area always get my oil change & service here. Great and fast service very friendly large waiting area More

Teresa Wilson was very pleasant to work with. My Toyota Tacoma was getting its 12 months check up. It was done very quickly and so far seems great. Tacoma was getting its 12 months check up. It was done very quickly and so far seems great. More

Kaleb did a fantastic job at helping me buy a car. He was personable and made the process very easy!! Even after the car buying purchase, I have been able to reach out to ask questions. I will be recommendin personable and made the process very easy!! Even after the car buying purchase, I have been able to reach out to ask questions. I will be recommending friends and family to see Kaleb for any future car needs! :) More

Kaleb was an absolute pleasure to work with! He helped me get out of the car I had into another that just fit my personal needs so much better. He is forthright and forthcoming which is important when making get out of the car I had into another that just fit my personal needs so much better. He is forthright and forthcoming which is important when making a purchase as big as a vehicle. Taking that approach allowed me to feel confident I wasn’t being taken advantage of and that our deal was beneficial for the dealership as well. I found Kaleb to be a genuine individual that sincerely wants to bring about the best outcome for those he works with. If all the stereotypes about car salesmen makes you nervous when shopping for a vehicle, give Kaleb a call. He will treat you like a friend. I also want to shout out Asher Puri for helping me with the financing. Asher made multiple phone calls to ensure I got the best rate possible! In addition to making the paperwork process a breeze, Asher took time to explain how credit scores work to me in a way no one had before. So in addition to helping me get the best option possible for my financing he gave me good information that will help me be successful in my personal life. Knowing your financing is in the hands of such an honest and well meaning individual is not something you can take for granted. The folks at Germain Toyota are top notch!! Highly recommend! More

They told me I needed a part replaced. The thing is, I just replaced this same part, at this same dealership. A part that should last 60,000-100,000 miles. just replaced this same part, at this same dealership. A part that should last 60,000-100,000 miles. More

I bought new rav4 and i very happy with the level of service i received from Ashiqur Rahman. The sales person is very knowledgeable that convinced me to make decision. I surely refer my friends and rela service i received from Ashiqur Rahman. The sales person is very knowledgeable that convinced me to make decision. I surely refer my friends and relatives to Asiq/ Germain. More

Very helpful throughout the whole buying process. Not in a rush took time to explain everything as we were doing paper work. Will definitely be back! a rush took time to explain everything as we were doing paper work. Will definitely be back! More

I went in on December 19th for scheduled tire service. Things didn’t go well, but upon returning a few days later the issue was resolved. Manager Mahogany reached out and addressed my concerns and has f Things didn’t go well, but upon returning a few days later the issue was resolved. Manager Mahogany reached out and addressed my concerns and has followed up a couple of times since. Her customer service is outstanding and I look forward to working with her on my service needs in the future. More