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Germain Toyota of Columbus
Columbus, OH
2,794 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,794 reviews
January 11, 2021
Since I recently moved Germain Toyota is much closer to me than the dealership I usually go to. I was very impressed that I was able to schedule an appointment within hours instead of waiting days or weeks me than the dealership I usually go to. I was very impressed that I was able to schedule an appointment within hours instead of waiting days or weeks. The techs didn’t move my seat which is awesome! I was greeted by Brandon and you could see the smile in his eyes (wearing mask). Teresa was friendly and efficient!!! I was in and out within 40 minutes. Awesome place!! More
by Sara N
Verified Customer
January 11, 2021
Great Service. Explains, in detail, what happened and what needs to be done to your Car. Very personal with you, makes you more at ease. what needs to be done to your Car. Very personal with you, makes you more at ease. More
by anjeliquefitch
January 09, 2021
Overall smooth process and friendly staff. The Price was fair, not a great deal. The time from decision to out the door was realitvilly fast. fair, not a great deal. The time from decision to out the door was realitvilly fast. More
by Buyer
Employees Worked With
Buddy Travis, Amanda Lobach, Heather Romine
January 09, 2021
Ashiq was wonderful to work with. He was personable and worked diligently to help me find the Camry I wanted. I appreciate his time and will definitely recognize him to friends and family. worked diligently to help me find the Camry I wanted. I appreciate his time and will definitely recognize him to friends and family. More
by Luhl
January 08, 2021
I was referred by a friend to call Germain and ask for Mo. I have been overdue for an oil change/service and she was able to get me in the same day. When I arrived I was greeted by Billy he told me my ser Mo. I have been overdue for an oil change/service and she was able to get me in the same day. When I arrived I was greeted by Billy he told me my service would take about an hour. The service department was pretty busy but he kept up with me on what was going on with my car. I was in and out in about a hour and 30 minutes. Thanks Mo and Billy for taking good care of my car it’s running like new again. I will be back More
by Solo1
January 08, 2021
Great customer service and professional fixing. Thank you. I have a recall and it was done perfectly. I will definitely come back for service probably soon you. I have a recall and it was done perfectly. I will definitely come back for service probably soon More
by Angie Sebadi
Employees Worked With
Other Employees :
Billy Blanton, Crystal Brown, Aaron Goodman, Maria Johnston, Brandon Dawson, Joliyah Bennett, Isabeau Mallast, Donna Boiman
January 08, 2021
Linda was excellent salesperson. She showed me features in the Highlander and help set up after I bought it. I worked with Heather in finance. She took her time and explained everything. They made it easy, in the Highlander and help set up after I bought it. I worked with Heather in finance. She took her time and explained everything. They made it easy, best customer service ever! More
by Andrea
Employees Worked With
Buddy Travis, Linda Edwards, Heather Romine
January 08, 2021
The body shop did a wonderful job on my 4 runner.Leslie The body shop did a wonderful job on my 4 runner. Leslie was the best. Took time to explain everything. Kept me updated on the progress of the wor The body shop did a wonderful job on my 4 runner. Leslie was the best. Took time to explain everything. Kept me updated on the progress of the work being done. More
by mmcsales
Employees Worked With
McKenzie McGuire, Leslie Payne
January 07, 2021
Tanesha was extremely knowledgeable and helpful without being pushy. She made my used car purchase quick, organized, easy and enjoyable. I’m very happy to have worked with her on my deal. If I’m ever an being pushy. She made my used car purchase quick, organized, easy and enjoyable. I’m very happy to have worked with her on my deal. If I’m ever and back in the market for a high quality low mileage used vehicle again, she will be the first person I call. Thank you Tanesha! More
by eawhite01
Employees Worked With
Tom Lombardo, Tanesha Dixon
January 07, 2021
I love going to this dealership because they are polite and courteous. They also keep their promises and my auto is taken care timely and if it warrants researching the problem they will do so . Thanks and courteous. They also keep their promises and my auto is taken care timely and if it warrants researching the problem they will do so . Thanks Germaine, your service is appreciated ❤️ More
by BWESTCONSULTANT
Employees Worked With
Billy Blanton, Joliyah Bennett
