Back

Germain Toyota of Columbus

Columbus, OH

4.6
2,772 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Contact Dealership

5711 Scarborough Blvd

Columbus, OH

43232

Directions

By Type

Showing 2,772 reviews

January 02, 2021

Always great service here. And a great selection of rental cars while waiting on the service to be done. The packets of information they give after service is complete is very helpful in knowing of any More

by SCRAPPER2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Germain Toyota of Columbus responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, D'Lacy Stith General Manager

January 01, 2021

Service is very good. perfect timing. Area is clean. Thank you to Brandon Dawson, he take care my car and advise me when I bring next service. More

by VTHAPANANGKUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dawson
Jan 04, 2021 -

Germain Toyota of Columbus responded

We appreciate you taking the time to share your experience and for your business. Best Regards, D'Lacy Stith General Manager

January 01, 2021

The salesman was very helpful and knowledgeable about the truck I purchased. When I arrived at the dealership they had the truck prepared and waiting for me to test drive. Everyone one in the dealership wa More

by TWCONSULTING_INC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Romine, Gary Romine
Jan 04, 2021 -

Germain Toyota of Columbus responded

Thank you for your service to our country. We also appreciate your business and for leaving our team this kind review. Enjoy the road in your previously loved car. Best Regards, D'Lacy Stith General Manager

January 01, 2021

Second time purchasing a vehicle from Amanda at Germain. She is great to work with. Awesome communication and really on top of her game. Couldn't recommend her and the rest of the team at Germain highly More

by Psalty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis, Amanda Lobach
Jan 04, 2021 -

Germain Toyota of Columbus responded

Your continued business is greatly appreciated. We are happy to know that Amanda continues to provide our guests with a quality car buying experience. Best Regards, D'Lacy Stith General Manager

January 01, 2021

Work was done prior to estimated time which was a nice surprise. Staff was friendly. Loved my car was clean and vacuumed at time of pick up. More

by firmred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie McGuire, Melinda Thompson
Jan 04, 2021 -

Germain Toyota of Columbus responded

Thank you for sharing your positive and efficient visit to our dealership. We are thrilled to know your visit met if not exceeded your expectations. Best Regards, D'Lacy Stith General Manager

December 31, 2020

I just got the new 2021 RAV4 XSE Hybrid and I love it. Ashiq was able to help me find the best fit for me. Great, quick and efficient service. More

by Marzia C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Ashiqur Rahman
Jan 04, 2021 -

Germain Toyota of Columbus responded

Marzia, We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Toyota. We wish you safe travels, and look forward to seeing you again soon! Best Regards, D'Lacy Stith General Manager

December 31, 2020

I was provided excellent Service from the new car and used car teams. I purchased a used vehicle for my daughter and leased a new SR5 for myself. More

by Sonsoferie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Tom Lombardo, Quinton Stewart
Jan 04, 2021 -

Germain Toyota of Columbus responded

Thank you for your business. We are happy our team was able to assist and find the perfect vehicles to meet your needs. Best Regards, D'Lacy Stith General Manager

December 31, 2020

Thanks for the pickup and delivery benefit. Had a recall on my Highlander to be done as well as a scheduled oil change. The recall notice I received in the mail said the recall replacement could take up to More

by DANIELNOTESTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo, Luke Eastwood, Billy Blanton, Donna Boiman
Jan 04, 2021 -

Germain Toyota of Columbus responded

We appreciate you leaving us this positive review and are happy our pickup and delivery service met your needs and help to make you feel comfortable during these unprecedented times. Best Regards, D'Lacy Stith General Manager

December 31, 2020

I had a good experience with this dealership. Omar Jackson really worked with us on giving us a great deal on our new Toyota Camry. They gave me Two years of free maintenance, which is fantastic. More

by CLETAMOORE.121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Jan 04, 2021 -

Germain Toyota of Columbus responded

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Toyota, we wish you many happy miles in your new Camry. We look forward to serving you for many years to come! Best Regards, D'Lacy Stith General Manager

December 31, 2020

Great customer service. Everyone was very friendly, informative and made the purchase of my “new to me” Corolla very easy and enjoyable. Thanks to Joe Kelly and Ryan Laymon. More

by KRISTIN D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Laymon
Jan 04, 2021 -

Germain Toyota of Columbus responded

Kristin, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, D'Lacy Stith General Manager

...
34
...