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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
December 14, 2020
Great service and fast and quick. I received a text message when my vehicle was finished and my car was in the same condition when I dropped it off. message when my vehicle was finished and my car was in the same condition when I dropped it off. More
by Solomon broomfield
Verified Customer
December 14, 2020
It was a nice dealership. The dealer was nice and knowledgeable. I like my car a lot and the experience was great. It was awesome knowledgeable. I like my car a lot and the experience was great. It was awesome More
by AEGUSSLER
December 12, 2020
I would like to thank everybody at Germain East what a wonderful job they did on my truck and very happy to deal with them thanks very much you guys appreciate it and happy holidays! wonderful job they did on my truck and very happy to deal with them thanks very much you guys appreciate it and happy holidays! More
by sandrews3
Employees Worked With
Angie Anderson , Brandon Hood
December 12, 2020
I just got my 2015 Tacoma paid off . I have nothing but good things to to say about Germain Toyota. Great service and very friendly Associates. And a Great Truck ! good things to to say about Germain Toyota. Great service and very friendly Associates. And a Great Truck ! More
by RPD029
Employees Worked With
Crystal Brown, Brandon Hood
December 11, 2020
This was my first time at Germain Toyota since I moved. All my previous service was very good at Zanesville Toyota for 18 years. I was very impressed with the service and atmosphere at Germain Toyota All my previous service was very good at Zanesville Toyota for 18 years. I was very impressed with the service and atmosphere at Germain Toyota and my Highlander runs so much smoother after the fuel pump was replaced. Also, the 15,000 mile service was excellent and the service readout was the best I have ever seen. Most important to me, since I live in a senior retirement community, was the concern for customers you showed by how protective the workplace is arranged. Murray McMillan More
by MAC
Employees Worked With
December 11, 2020
Great experience, I would highly recommend this Toyota dealership to friends, family and to anyone looking for a new or used vehicle. Customer service is an A+. dealership to friends, family and to anyone looking for a new or used vehicle. Customer service is an A+. More
by SKWARNER7
Employees Worked With
Rich Newsome, Greg Coby, Heather Romine, Gary Romine
December 11, 2020
It was a wonderful experience very professional. They worked hard to get it done and made sure I was satisfied as a customer. They went above and beyond that why i am a repeat customer. worked hard to get it done and made sure I was satisfied as a customer. They went above and beyond that why i am a repeat customer. More
by Solomon broomfield
Employees Worked With
Buddy Travis, Quinton Stewart, Heather Romine
December 11, 2020
The service technician was courteous and helpful. When it was discovered that the repair would be several hours, I was offered a rental vehicle. I appreciated that. was discovered that the repair would be several hours, I was offered a rental vehicle. I appreciated that. More
by KNIGHTUR1
Employees Worked With
Joliyah Bennett
December 11, 2020
I had a great experience with Germain Toyota. They were FAST and FRIENDLY. They didn’t try to tell me I needed extra things done to my vehicle to try and make more money off of me. They did the job I asked FAST and FRIENDLY. They didn’t try to tell me I needed extra things done to my vehicle to try and make more money off of me. They did the job I asked at a good price. Nothing more, nothing less. More
by Carrieellen
Employees Worked With
December 10, 2020
Worked with Cody and Heather. Both very professional and helpful. Heather went above and beyond to get me the best deal. Great service all around. helpful. Heather went above and beyond to get me the best deal. Great service all around. More
by jrlpn83
Employees Worked With
Cody Close, Heather Romine
