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Germain Toyota of Columbus
Columbus, OH
2,791 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,791 reviews
November 07, 2020
Usually my car run smoothly when I leave, but it is making weird noise. I ask for car wash I was told ok, but it wasn’t washed. making weird noise. I ask for car wash I was told ok, but it wasn’t washed. More
by MACHECA23
Verified CustomerEmployees Worked With
November 06, 2020
Jason, asked the right question to come up with the right vehicle. He showed me three or four vehicles. I was able to test drive the various vehicles. Was able to find answers to the questions I had. vehicle. He showed me three or four vehicles. I was able to test drive the various vehicles. Was able to find answers to the questions I had. More
by JDOUGLASCPA
November 06, 2020
Front brake replacement that was to take 90 min took 3 1/2 hours. I had to check in with the service rep and eventually the mgr. No initiative to check in with me. Did receive a $50 discount but never did 1/2 hours. I had to check in with the service rep and eventually the mgr. No initiative to check in with me. Did receive a $50 discount but never did get an explanation. More
by mlhenry
Employees Worked With
Do not know names
November 05, 2020
Great experience at this dealership with friendly, helpful professionals. Thank you Joe K. and Kaleb M. Thank you Aimee for seeing everything through from start to finish! Appreciate the follow-up cal helpful professionals. Thank you Joe K. and Kaleb M. Thank you Aimee for seeing everything through from start to finish! Appreciate the follow-up calls. Thank you Ryan L. for sealing the deal with laughter! Love my Toyota ❤️ More
by TAMARACOLLETTCRC
November 05, 2020
Had to wait 3 and half hours for oil change and coolant flush. Been ridiculous the last three services. Not happy with service that germain has done. flush. Been ridiculous the last three services. Not happy with service that germain has done. More
by LEANNETAYLOR5
Employees Worked With
Billy Blanton
November 05, 2020
Experience was fantastic. Both Ashiqur and Tom were very professional. Tom took the time to explain everything to me as we were doing paperwork and he made everything as painless as possible. Definitely wil professional. Tom took the time to explain everything to me as we were doing paperwork and he made everything as painless as possible. Definitely will be recommending Germain to friends and family! More
by z23wolfe
Employees Worked With
Buddy Travis, Tom Lombardo, Ashiqur Rahman
November 05, 2020
Purchasing the car was easy with all financial details easy to understand and disclosed. Trade in was simple as we easily agreed to the Book value easy to understand and disclosed. Trade in was simple as we easily agreed to the Book value More
by DNICHOL3
Employees Worked With
Buddy Travis, Quinton Stewart, Ryan Laymon
November 04, 2020
My tires were expensive, but the customer service was spectacular as always. I am always impressed with their treatment. They regularly go above and beyond, such as accommodating me this time when I wa spectacular as always. I am always impressed with their treatment. They regularly go above and beyond, such as accommodating me this time when I was running almost 30 minutes behind schedule. More
by Erinn83bis
Employees Worked With
Aaron Goodman
November 04, 2020
Omar was awesome! He was very knowledgeable about the product and had a great sense of humor. Ryan helped us with financing and made us feel very comfortable. Highly recommended!!! product and had a great sense of humor. Ryan helped us with financing and made us feel very comfortable. Highly recommended!!! More
by DaveMc
Employees Worked With
Omar Jackson, Ryan Laymon
November 04, 2020
Gary, the salesman, was professional and knowledgeable. He wasnt "pushy"! The only thing is that he didnt show me all the gadgets inside the car. Maybe I should have asked him, but I didnt What i didnt l He wasnt "pushy"! The only thing is that he didnt show me all the gadgets inside the car. Maybe I should have asked him, but I didnt What i didnt like was his boss pushed for me to buy other warrantees, even after I told him NO. I repeated myself until I was ready to get up and leave!! More
by JRUNYON57
Employees Worked With
Other Employees :
Im not sure of the names of others . Gary's. supervisor and the finance person trying to make me buy other exprnsive guarantees, Gary Romine
