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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
October 28, 2020
Fast and friendly service! They are always ready to help keep your vehicle maintained! We’ve been customers for over 6 years and just bought another RAV4! keep your vehicle maintained! We’ve been customers for over 6 years and just bought another RAV4! More
by PaulNedeau
Verified CustomerEmployees Worked With
October 28, 2020
I have been coming to Germain since 2012, every time I go for some reason the associates are always helpful. I refer others to this dealer when ever possible. for some reason the associates are always helpful. I refer others to this dealer when ever possible. More
by CSMITH0214
October 27, 2020
We absolutely love Amanda! I spoke with approximately 5 other dealerships on my search for my new car and Amanda made it easy and fast!! other dealerships on my search for my new car and Amanda made it easy and fast!! More
by JENBIEEVANS
Employees Worked With
Amanda Lobach, Heather Romine
October 26, 2020
The woman who work with me did an excellent job.She was working very quickly and really good care of me. Thanks Theresa and all the people who work on my car. The man who came talk to me sorry I forgot you working very quickly and really good care of me. Thanks Theresa and all the people who work on my car. The man who came talk to me sorry I forgot your thanks for your information More
by Saratasyll
Employees Worked With
October 26, 2020
Wonderful customer service. The wait was great. The waiting area was clean and they honored a coupon for me with no hesitation. Wonderful service. I will be back! waiting area was clean and they honored a coupon for me with no hesitation. Wonderful service. I will be back! More
by carlitaann1988
October 25, 2020
Best experience ever since I ve been coming there for years.. Melinda was very informed and made me feel comfortable in my situation. She also follows thru which I liked most dont. Completed in time years.. Melinda was very informed and made me feel comfortable in my situation. She also follows thru which I liked most dont. Completed in time too..T.G. Toyota fan!!! More
by T.G
Employees Worked With
Melinda Thompson
October 24, 2020
Kaleb was a great help in our used truck purchase. He was fair and honest from the start which made the entire buying process smoother and more relaxed. Additionally he helped stay in touch to ensure everyth fair and honest from the start which made the entire buying process smoother and more relaxed. Additionally he helped stay in touch to ensure everything was good on the truck to our satisfaction. Excellent customer service. Thank you Kaleb! More
by CL
Employees Worked With
Kaleb Murray
October 24, 2020
I Did not like scare tactics to buy extra or extended warranty. I am buying new toyota car. It make me think that maybe Toyota were not sure of their product. Sales person was excelent. Not so much of fi warranty. I am buying new toyota car. It make me think that maybe Toyota were not sure of their product. Sales person was excelent. Not so much of financial. No I do not want means no I do not want extended warranty. More
by Bashiryr12
October 23, 2020
Amended response. I have made repeated attempts to have a simple question answered over multiple days with no response. I depended on third parties to wire payment for a new vehicle. Since I was not pers a simple question answered over multiple days with no response. I depended on third parties to wire payment for a new vehicle. Since I was not personally involved, I have asked for verification that the wire was successful. I am worried that it was not successful. Germain is not worried since they have a signed contingency note. It has been over a week and all I know is my account was debited. A customers concern over a lot of money should also be their concern. For this reason, I can’t recommend this dealership. First response: The only speed bump was an over cautious lack of trust in our ability to pay cash from management. If a pseudo loan agreement was needed it could have been completed on the front end of the process. More
by larue.crew
Employees Worked With
Omar Jackson, Buddy Travis, Heather Romine
October 23, 2020
Took longer than it should have for an oil change and tire rotation. Also, requested tire pressure check and doesn't look like it was done since it's not on my receipt and tires still look low. Either th tire rotation. Also, requested tire pressure check and doesn't look like it was done since it's not on my receipt and tires still look low. Either they're ok or my sensor isn't working. Either way, if sensor is out, they need to replace under my warranty. More
by KLALLATHIN808
Employees Worked With
Aaron Goodman
