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Germain Toyota of Columbus

Columbus, OH

4.4
2,694 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,694 reviews

July 17, 2020

As always the service was quick and friendly. It took a long time to find a service center I could trust. I am glad I chose your dealership. More

by mglasspoole
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Germain Toyota of Columbus responded

Your kind words and business mean so much to our team. Thank you for choosing Germain! Best Regards, Rich Newsome General Manager

July 17, 2020

I was notified of a recall on my vehicle by Toyota. When a remedy was available I was notified. I had the recall completed and everything went smooth. Thank you for keeping my vehicle in good working condit More

by EDINNEN
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Goodman
Jul 20, 2020 -

Germain Toyota of Columbus responded

Thank you for trusting our team with the service needs of your Toyota. See you next time. Best Regards, Rich Newsome General Manager

July 16, 2020

Great and fast service polite staff great price would use again. Brought my truck from there will purchase a truck again thanks for everything. D Blankenship More

by PICKLEP3
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Jul 17, 2020 -

Germain Toyota of Columbus responded

Thank you for the kind words and for allowing our team the opportunity to provide you with the quality service you deserve. Best Regards, Rich Newsome General Manager

July 16, 2020

Always love working with Omar Jackson! I never feel pressured to decide too quickly, or buy more than I want and need. Overall an entirely pain free process! More

by Emily Wolfe
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jul 17, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing your overall satisfaction with Omar. We are happy to know that you have always loved working with him. We know you will enjoy the ownership of your new Toyota. Please let us know if you know anything. Best Regards, Rich Newsome General Manager

July 15, 2020

We liked Jared. He was great. We did not like the finance process and the pushy pre pay for your potential Toyota failures. The idea of doubling our monthly payment......prepaying oil changes which is $50 tw More

by BRIDGET.RYAN4321
Recommend Dealer
No
Employees Worked With
Asher Puri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merriman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Germain Toyota of Columbus responded

We thank you for your business and for providing us this feedback about your visit. Our team apologizes if your experience was not the overall quality experience we strive to deliver. It is never our intention to come across as "pushy" when presenting options to our guests on how to protect their investment. Your comments are truly appreciated as they allow us to better serve our guests going forward. Best Regards, Rich Newsome General Manager

July 15, 2020

What is there to say that could possibly need 25 words? There was a recall. I took the car in. They fixed it. I picked the car up. Thank you. More

by CAMPWOODRIDGE
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Jul 16, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota to provide you with your service needs. Best Regards, Rich Newsome General Manager

July 15, 2020

Very helpful, knowledgeable, made my experience very easy 😀 service department was timely with the work. Finance department was easy to work with, and completed, ontime More

by CWASHINGTON1
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls, Ryan Laymon, Brandon Hood
Jul 16, 2020 -

Germain Toyota of Columbus responded

We are happy to know your overall quality experience has been positive. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

July 15, 2020

We were very happy with Amanda as our sales person. She was very helpful while we were shopping online she sent me several videos of different cars that we had inquired about since we were 2 hours away so More

by TAMMYRIEBEL
Recommend Dealer
Yes
Employees Worked With
Amanda Lobach, Ryan Laymon
Jul 16, 2020 -

Germain Toyota of Columbus responded

Amanda is truly committed to ensuring the complete satisfaction of our guests. She is a true professional that focuses on creating customer-centric experiences while building a lasting relationship. Thank you for leaving her this kind review. We know she enjoyed working with you and helping you find the perfect ride. Best Regards, Rich Newsome General Manager

July 14, 2020

Awsome service!! Answered all my calls and questions. Had a very good experience with this dealer. It was my first time going through a dealer and would return to this location if possible. More

by JORDANHIGH
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanesha Dixon, Ryan Laymon
Jul 15, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. We know Tanesha and our team enjoyed assisting you. We do hope to work with you in the future. Best Regards, Rich Newsome General Manager

July 14, 2020

I would highly recommend Germain for buying a Toyota. It was a great experience and I love the car. The staff there are the best. More

by t.lininger
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jul 15, 2020 -

Germain Toyota of Columbus responded

Your business and kind recommendation mean so much to us all. We know Omar enjoyed helping you find the perfect Toyota. Best Regards, Rich Newsome General Manager

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