Germain Toyota of Columbus

Quinton was very knowledgeable and was able to answer all our questions. The dealership was very clean and had a lot of variety of vehicles to chose from. This was our 2nd vehicle purchased from germain wi our questions. The dealership was very clean and had a lot of variety of vehicles to chose from. This was our 2nd vehicle purchased from germain within a year. Excellent staff and great service. Recommended to all family and friends. More

everyone was very professional and helped me find the perfect car. They answered all my questions and even helped explain everything since this was my first car. would recommend this dealership to anyone perfect car. They answered all my questions and even helped explain everything since this was my first car. would recommend this dealership to anyone. More

Quinton was able to get us into 2 Brand New Cars. A Camry LE and a Rav4 LE. We love them both. Thank you Quinton!! LE and a Rav4 LE. We love them both. Thank you Quinton!! More

Quentin went out of his way to make my experience one I'll never forget. My wife and I will definitely be back. He figured out exactly what we wanted and went over and beyond to get it done for us. Great I'll never forget. My wife and I will definitely be back. He figured out exactly what we wanted and went over and beyond to get it done for us. Greatly appreciate his hard work. My family is grateful. More

Luci was wonderful! She worked with me over a several week period (phone and email), and worked within my budget until we landed on a wonderful 2018 Forester. She worked seamlessly with Amy and Asher to week period (phone and email), and worked within my budget until we landed on a wonderful 2018 Forester. She worked seamlessly with Amy and Asher to get me in, and out, with the car. They were forthcoming with details, service records, and kept the price fair and kept me up-to-date as it dropped. I am most pleased with the vehicle and their expert, efficient, and kind service. Thanks! More

Chris Curtis is a real asset to your company. Very helpful and kind. Can't recognize others due to mask wearing. But everyone was kind and courteous. helpful and kind. Can't recognize others due to mask wearing. But everyone was kind and courteous. More

The service staff was prompt and professional. This was the first time I’d been since COVID, and I was pleased with the changes in the waiting area—it made me feel like you are concerned about creating a s the first time I’d been since COVID, and I was pleased with the changes in the waiting area—it made me feel like you are concerned about creating a safe space for your customers. The work was completed quickly, and I appreciated the guidance on recommended work, which I scheduled some of it for next month. More

8:15 appt I didn’t leave until 10:30 because he left me waiting and my car was finished. Aaron helped me after the other guy abandoned me. waiting and my car was finished. Aaron helped me after the other guy abandoned me. More

The service and personnel were great. The people in the waiting room were rude. 1 woman walked in talking loud on a speakerphone without a mask. Another woman took her mask off to make a loud phone call. A waiting room were rude. 1 woman walked in talking loud on a speakerphone without a mask. Another woman took her mask off to make a loud phone call. And a man only wore a mask covering his mouth. More

I was the first customer of the day and still took over 2 hours to get a simple oil change done. Plus to my surprise, they put a Germain Toyota dealership license plate frame over my front plate even though hours to get a simple oil change done. Plus to my surprise, they put a Germain Toyota dealership license plate frame over my front plate even though I bought the car at Carmax. I didn't ask permission for this nor am I going to advertise for Germain Toyota! Everytime I go there it's always something else. Why do I waste my time there, especially at cashier without a greeting or even thank you. More