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Germain Toyota of Columbus
Columbus, OH
2,694 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,694 reviews
July 17, 2020
As always the service was quick and friendly. It took a long time to find a service center I could trust. I am glad I chose your dealership. long time to find a service center I could trust. I am glad I chose your dealership. More
by mglasspoole
Verified CustomerEmployees Worked With
Helpful July 17, 2020
I was notified of a recall on my vehicle by Toyota. When a remedy was available I was notified. I had the recall completed and everything went smooth. Thank you for keeping my vehicle in good working condit a remedy was available I was notified. I had the recall completed and everything went smooth. Thank you for keeping my vehicle in good working condition. More
by EDINNEN
July 16, 2020
Great and fast service polite staff great price would use again. Brought my truck from there will purchase a truck again thanks for everything. D Blankenship again. Brought my truck from there will purchase a truck again thanks for everything. D Blankenship More
by PICKLEP3
Employees Worked With
Billy Blanton
July 16, 2020
Always love working with Omar Jackson! I never feel pressured to decide too quickly, or buy more than I want and need. Overall an entirely pain free process! pressured to decide too quickly, or buy more than I want and need. Overall an entirely pain free process! More
by Emily Wolfe
July 15, 2020
We liked Jared. He was great. We did not like the finance process and the pushy pre pay for your potential Toyota failures. The idea of doubling our monthly payment......prepaying oil changes which is $50 tw process and the pushy pre pay for your potential Toyota failures. The idea of doubling our monthly payment......prepaying oil changes which is $50 twice a year. Did not like it. When we said no he kept pushing. The truck was purchased in my wife's name. Natalie Fisher. More
by BRIDGET.RYAN4321
July 15, 2020
What is there to say that could possibly need 25 words? There was a recall. I took the car in. They fixed it. I picked the car up. Thank you. There was a recall. I took the car in. They fixed it. I picked the car up. Thank you. More
by CAMPWOODRIDGE
Employees Worked With
Billy Blanton
July 15, 2020
Very helpful, knowledgeable, made my experience very easy 😀 service department was timely with the work. Finance department was easy to work with, and completed, ontime 😀 service department was timely with the work. Finance department was easy to work with, and completed, ontime More
by CWASHINGTON1
Employees Worked With
Tyrique Smalls, Ryan Laymon, Brandon Hood
July 15, 2020
We were very happy with Amanda as our sales person. She was very helpful while we were shopping online she sent me several videos of different cars that we had inquired about since we were 2 hours away so was very helpful while we were shopping online she sent me several videos of different cars that we had inquired about since we were 2 hours away so we knew what we were looking at when we got to the lot . We will definitely come back to deal with her when we are looking for another vehicle thank you again we gave her 5 🌟 More
by TAMMYRIEBEL
Employees Worked With
Amanda Lobach, Ryan Laymon
July 14, 2020
Awsome service!! Answered all my calls and questions. Had a very good experience with this dealer. It was my first time going through a dealer and would return to this location if possible. a very good experience with this dealer. It was my first time going through a dealer and would return to this location if possible. More
by JORDANHIGH
July 14, 2020
I would highly recommend Germain for buying a Toyota. It was a great experience and I love the car. The staff there are the best. was a great experience and I love the car. The staff there are the best. More
by t.lininger
