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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
August 11, 2020
I have been dealing with Germain Toyota since 2003. I have never had any complaints when working with personnel in sales (Omar Jackson), finance or service. Everyone is always very courteous to me. I h have never had any complaints when working with personnel in sales (Omar Jackson), finance or service. Everyone is always very courteous to me. I have always told my family and friends about my satisfaction with the dealership. More
by Moondog
August 11, 2020
We shopped every dealership within 100miles of our location and got the best deal (again) from Amanda Lobach! She works magic and we are in the exact car we wanted. There’s no annoying small talk with location and got the best deal (again) from Amanda Lobach! She works magic and we are in the exact car we wanted. There’s no annoying small talk with her no kissing xxx no high pressure sales chat-cut and dry here are the numbers. We love that! More
by Kylie
Verified CustomerAugust 11, 2020
“Holy Cow” as the awesome Cub announcer Harry Carey would always say! Germain Toyota of Columbus deserves 7 out of 5 stars! Joe Kelly was a good ol’ boy from Louisiana that made the experience with his kindn always say! Germain Toyota of Columbus deserves 7 out of 5 stars! Joe Kelly was a good ol’ boy from Louisiana that made the experience with his kindness and knowledge of the automobile industry. He was a rock star along with his coworker Greg Colby that made the experience at this fine dealership a memorable event that will keep us coming back! Thank Y’all from the Kernel More
by KERNEL
August 11, 2020
I sold my car back to this dealership today and I had an excellent experience! The process was quick and easy and I left feeling highly satisfied! excellent experience! The process was quick and easy and I left feeling highly satisfied! More
by Bkern
August 09, 2020
Great and expedient service! Cody and the Germain Toyota team exceeded our expectations. What a great customer experience! Cody had the car available and ready upon arrival. He al Cody and the Germain Toyota team exceeded our expectations. What a great customer experience! Cody had the car available and ready upon arrival. He allowed us to take a look at the vehicle, take a test drive, and make our decisions without any pressure. I highly recommend giving Cody a call if you're in the market for a new vehicle. More
by pastormark4
Employees Worked With
Cody Close
August 08, 2020
Great experience. He was very welcoming and professional. Anybody coming to this dealership you must ask for Brian!! I bought a 2012 Buick LaCrosse he had it outside ready for me before I even got there. Anybody coming to this dealership you must ask for Brian!! I bought a 2012 Buick LaCrosse he had it outside ready for me before I even got there. More
by dru.brown14
Employees Worked With
Brian Scott
August 07, 2020
I am writing this letter to give my highest possible recommendation for Kaleb Murray..Also, John Woody runs tower like he’s the “Lebron” of Toyota!! 💯 I know Kaleb through his work elsewhere. He has recommendation for Kaleb Murray..Also, John Woody runs tower like he’s the “Lebron” of Toyota!! 💯 I know Kaleb through his work elsewhere. He has demonstrated professionalism and integrity at very high standards. I was quite impressed at the intelligence, motivation and independence. He delivers!! Auto buying expert, USA J. Floyd 614-668-0432 More
by jasonkeithfloyd
August 07, 2020
Working with Cody was great. Very down to earth and easy to talk to. He answered all questions I had and was very detailed in his responses as well. I hope to buy my next car from him and would highly recom to talk to. He answered all questions I had and was very detailed in his responses as well. I hope to buy my next car from him and would highly recommend him!! More
by thal11
Employees Worked With
Cody Close
August 07, 2020
Chris was very nice upon my arrival, even had a question after I left he promptly called me back explained my question and all was good. Receptionist who checked me out was a different story she was rude a after I left he promptly called me back explained my question and all was good. Receptionist who checked me out was a different story she was rude and was not helpful. That’s why I had to call Chris for clarification. More
by Kimy
Employees Worked With
August 06, 2020
Wonderful service and Ms. Edwards was very helpful. They did their best to make sure I had the vehicle I wanted with a good deal. did their best to make sure I had the vehicle I wanted with a good deal. More
by PRSSTRONG
