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Germain Toyota of Columbus
Columbus, OH
2,785 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,785 reviews
April 24, 2020
I told the guy when I hit my break front tire I feel vibration but they didn’t check anything they just putting oil in the engine and I still have same problem but the front desk guy say everything is f vibration but they didn’t check anything they just putting oil in the engine and I still have same problem but the front desk guy say everything is fine More
by ELOM_GERMAIN_AYEBOU
Verified CustomerEmployees Worked With
AAron Goodman , Aaron Goodman
April 24, 2020
AJ was very easy to work with and did a great job listening to what I wanted and making it happen. Heather worked hard to get me the best financing for what I wanted. I highly recommend Germain Toyot listening to what I wanted and making it happen. Heather worked hard to get me the best financing for what I wanted. I highly recommend Germain Toyota for a relaxed and enjoyable car shopping/buying experience. More
by LOBELL32
April 23, 2020
The entire process was seamless. I inquired online and Buddy replied within minutes. I arrived to check out the vehicle. It was parked in front and already running. The entire team that I dealt with was v Buddy replied within minutes. I arrived to check out the vehicle. It was parked in front and already running. The entire team that I dealt with was very friendly, helpful and efficient. Buddy has emailed me after my purchase to see if I had any questions. I did and again his response was timely and helpful. Probably the best car buying experience I've had. I love my new car! More
by PMCCOLLI
April 21, 2020
The service gets worse with every visit. It took more than 1 hr for oil change and tire rotation. I don’t understand the reason for scheduling since employees don’t see to care about the value of time. than 1 hr for oil change and tire rotation. I don’t understand the reason for scheduling since employees don’t see to care about the value of time. More
by QYESHAK
Employees Worked With
I don’t remember their names
April 21, 2020
We came to look at a used truck and ended up buying it through Gary Romine who came to you from the last dealership we bought a car from. We were super happy to see him and we are very happy with the tru through Gary Romine who came to you from the last dealership we bought a car from. We were super happy to see him and we are very happy with the truck. The finance guys were great also. Not sure of the one guys name but the other was Azsur. Feel way better with the Ram we bought than with the car we traded in. Thank you! More
by Watrn2002
April 21, 2020
Everyone was polite and professional. My car was done within the amount of time given. I got a clear explanation of next steps. It was a great experience within the amount of time given. I got a clear explanation of next steps. It was a great experience More
by mzvogue
Employees Worked With
I don't remember the name
April 20, 2020
Great Dealer who will work with you to get a great car The staff at Germain Toyota was friendly and worked hard to give me an exceptional buying experience. They addressed all issues in a timely manner and The staff at Germain Toyota was friendly and worked hard to give me an exceptional buying experience. They addressed all issues in a timely manner and bent over backwards to satisfy me. I love my vehicle and got an awesome deal. More
by TASVLI2007
Employees Worked With
Heather Romine, Gary Romine
April 20, 2020
I was a first time car buyer and kaleb was awesome, he wasnt there to just make a sale he wanted to make sure I was getting into the right car for the right price. And Asher in finance did an amazing job wasnt there to just make a sale he wanted to make sure I was getting into the right car for the right price. And Asher in finance did an amazing job with explaining things as I didnt know much in that department. Over all a great experience. More
by Thowell
April 20, 2020
Went in for a repair...... For some lugnuts to be replaced and a They replaced 4 of them but it cost 240.... And they didn't even bother to put air in the flat tire. It's just extremely annoying. replaced and a They replaced 4 of them but it cost 240.... And they didn't even bother to put air in the flat tire. It's just extremely annoying. More
by NICCIFAW
Employees Worked With
April 19, 2020
This was my first time purchasing a vehicle and I was so happy with the service given by the entire team throughout the different stages of a process. Kaleb and Asher were both awesome! happy with the service given by the entire team throughout the different stages of a process. Kaleb and Asher were both awesome! More
by Dmcnany21
