Germain Toyota of Columbus

Bought my new Tacoma in 2018. The sales guy I worked with was very friendly and answered all my questions. They were going to charge me more, but after I asked for the advertised internet price they gave tha was very friendly and answered all my questions. They were going to charge me more, but after I asked for the advertised internet price they gave that to me. I'm a first time buyer and was a bit shocked at the additional cost of the various warranties on top of the sticker price. (Extra 10k) If I had more time to think I probably wouldn't have gotten as many as the finance guy pushed me into getting, and because of that went over budget. I had slight buyers remorse for a few months but have grown to love my truck, and the service department has been fantastic these past two years. I love bringing my truck in for service. Automated doors to the service department mean I don't have to be in the cold during the winter. I can pull inside the building and treat myself to a hot chocolate while I wait which is never that long. More

Quick and Easy I had just pulled into my garage and heard loud hissing. My passenger side front tire was completely flat in minutes. A call to Toyota was answered wi I had just pulled into my garage and heard loud hissing. My passenger side front tire was completely flat in minutes. A call to Toyota was answered with, we’re flexible today how soon can you come-ask for Joe? I was there in 12 minutes. Quick and Easy! More

I told the guy when I hit my break front tire I feel vibration but they didn’t check anything they just putting oil in the engine and I still have same problem but the front desk guy say everything is f vibration but they didn’t check anything they just putting oil in the engine and I still have same problem but the front desk guy say everything is fine More

AJ was very easy to work with and did a great job listening to what I wanted and making it happen. Heather worked hard to get me the best financing for what I wanted. I highly recommend Germain Toyot listening to what I wanted and making it happen. Heather worked hard to get me the best financing for what I wanted. I highly recommend Germain Toyota for a relaxed and enjoyable car shopping/buying experience. More

The entire process was seamless. I inquired online and Buddy replied within minutes. I arrived to check out the vehicle. It was parked in front and already running. The entire team that I dealt with was v Buddy replied within minutes. I arrived to check out the vehicle. It was parked in front and already running. The entire team that I dealt with was very friendly, helpful and efficient. Buddy has emailed me after my purchase to see if I had any questions. I did and again his response was timely and helpful. Probably the best car buying experience I've had. I love my new car! More

The service gets worse with every visit. It took more than 1 hr for oil change and tire rotation. I don’t understand the reason for scheduling since employees don’t see to care about the value of time. than 1 hr for oil change and tire rotation. I don’t understand the reason for scheduling since employees don’t see to care about the value of time. More

We came to look at a used truck and ended up buying it through Gary Romine who came to you from the last dealership we bought a car from. We were super happy to see him and we are very happy with the tru through Gary Romine who came to you from the last dealership we bought a car from. We were super happy to see him and we are very happy with the truck. The finance guys were great also. Not sure of the one guys name but the other was Azsur. Feel way better with the Ram we bought than with the car we traded in. Thank you! More

Everyone was polite and professional. My car was done within the amount of time given. I got a clear explanation of next steps. It was a great experience within the amount of time given. I got a clear explanation of next steps. It was a great experience More

Great Dealer who will work with you to get a great car The staff at Germain Toyota was friendly and worked hard to give me an exceptional buying experience. They addressed all issues in a timely manner and The staff at Germain Toyota was friendly and worked hard to give me an exceptional buying experience. They addressed all issues in a timely manner and bent over backwards to satisfy me. I love my vehicle and got an awesome deal. More

I was a first time car buyer and kaleb was awesome, he wasnt there to just make a sale he wanted to make sure I was getting into the right car for the right price. And Asher in finance did an amazing job wasnt there to just make a sale he wanted to make sure I was getting into the right car for the right price. And Asher in finance did an amazing job with explaining things as I didnt know much in that department. Over all a great experience. More