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Germain Toyota of Columbus

Columbus, OH

4.7
2,787 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,787 reviews

April 26, 2020

Bought my new Tacoma in 2018. The sales guy I worked with was very friendly and answered all my questions. They were going to charge me more, but after I asked for the advertised internet price they gave tha More

by MIKEJPETTY
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
Apr 28, 2020 -

Germain Toyota of Columbus responded

Thank you for your feedback and for choosing to do business with us here at Germain Toyota. Best Regards, Rich Newsome General Manager

April 26, 2020

Quick and Easy I had just pulled into my garage and heard loud hissing. My passenger side front tire was completely flat in minutes. A call to Toyota was answered wi More

by TAITAI007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blanton, Joe Mathias
Apr 28, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

April 24, 2020

I told the guy when I hit my break front tire I feel vibration but they didn’t check anything they just putting oil in the engine and I still have same problem but the front desk guy say everything is f More

by ELOM_GERMAIN_AYEBOU
Recommend Dealer
No
Employees Worked With
AAron Goodman , Aaron Goodman
Apr 24, 2020 -

Germain Toyota of Columbus responded

We sincerely apologize for your experience. Our Service Manager Billy Blanton would like to speak with you regarding your visit. Please contact him at your earliest convenience at 614-383-5215. Best Regards, Rich Newsome General Manager

April 24, 2020

AJ was very easy to work with and did a great job listening to what I wanted and making it happen. Heather worked hard to get me the best financing for what I wanted. I highly recommend Germain Toyot More

by LOBELL32
Recommend Dealer
Yes
Employees Worked With
Todd Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Romine
Apr 28, 2020 -

Germain Toyota of Columbus responded

We are happy to know that AJ and Heather took great care of you and we are lucky to have them on our team. Thank You for your business and your kind words. Best Regards, Rich Newsome General Manager

April 23, 2020

The entire process was seamless. I inquired online and Buddy replied within minutes. I arrived to check out the vehicle. It was parked in front and already running. The entire team that I dealt with was v More

by PMCCOLLI
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis
Apr 28, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

April 21, 2020

The service gets worse with every visit. It took more than 1 hr for oil change and tire rotation. I don’t understand the reason for scheduling since employees don’t see to care about the value of time. More

by QYESHAK
Recommend Dealer
No
Employees Worked With
I don’t remember their names
Apr 24, 2020 -

Germain Toyota of Columbus responded

We sincerely apologize that your experience did not meet expectations. Our Service Manager Billy Blanton would like to speak with you regarding your visit. Please contact him at your earliest convenience at 614-383-5215. Best Regards, Rich Newsome General Manager

April 21, 2020

We came to look at a used truck and ended up buying it through Gary Romine who came to you from the last dealership we bought a car from. We were super happy to see him and we are very happy with the tru More

by Watrn2002
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Coby, Gary Romine
Apr 22, 2020 -

Germain Toyota of Columbus responded

We are happy to know that Gary took great care of you and we are lucky to have him on our team. We all look forward to our continued relationship. Enjoy the road in your Ram. Best Regards, Rich Newsome General Manager

April 21, 2020

Everyone was polite and professional. My car was done within the amount of time given. I got a clear explanation of next steps. It was a great experience More

by mzvogue
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Apr 22, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

April 20, 2020

Great Dealer who will work with you to get a great car The staff at Germain Toyota was friendly and worked hard to give me an exceptional buying experience. They addressed all issues in a timely manner and More

by TASVLI2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Romine, Gary Romine
Apr 21, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

April 20, 2020

I was a first time car buyer and kaleb was awesome, he wasnt there to just make a sale he wanted to make sure I was getting into the right car for the right price. And Asher in finance did an amazing job More

by Thowell
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
Apr 21, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us for your first vehicle purchase and congratulations! We are happy to know that Kaleb and Asher took great care of you. Enjoy the road in your new ride. Best Regards, Rich Newsome General Manager

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