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Germain Toyota of Columbus - Service Center
Columbus, OH
918 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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918 Reviews of Germain Toyota of Columbus - Service Center
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Verified Customer
December 07, 2020
My service and recall service was great but it took a lot longer than I ever expected. My service rep Chris Curtis was wonderful and kept us updated. My appointment was at 10am and I didn’t leave with my van longer than I ever expected. My service rep Chris Curtis was wonderful and kept us updated. My appointment was at 10am and I didn’t leave with my van until 4:45. More
by GLENNCHERYL
Employees Worked With
December 07, 2020
Great team. I absolutely feel completely satisfied with everyone here. They make you feel at home and your their only customer even when they have more. Happy holidays thank you everyone here. They make you feel at home and your their only customer even when they have more. Happy holidays thank you More
by BETH2204
December 05, 2020
Service representative was rude, and not informative. Rushed us out the door without details of what was done. Had to call back the next day to request paperwork on what was done. Rushed us out the door without details of what was done. Had to call back the next day to request paperwork on what was done. More
by MMUNCIE
Employees Worked With
December 05, 2020
Everyone that I had contact with was polite and knowledgeable about my car and what it needed. The Waiting area was pleasant and relatively quiet knowledgeable about my car and what it needed. The Waiting area was pleasant and relatively quiet More
by ELDERPINK4
Employees Worked With
Billy Blanton, Brandon Hood
December 04, 2020
Staff was very friendly and professional, got in and out in roughly an hour. Everyone was following proper covid protocol and wearing masks. Waiting area was nice and had wifi, some hand sanitizer around wo in roughly an hour. Everyone was following proper covid protocol and wearing masks. Waiting area was nice and had wifi, some hand sanitizer around would have been a nice addition. More
by Mautz24
Employees Worked With
Aaron Goodman
December 03, 2020
Wonderful customer service. Thank you for all you Wonderful customer service. Thank you for all you do. The service has been approved for 100% Now we have not only nice car but a perfect customer s Wonderful customer service. Thank you for all you do. The service has been approved for 100% Now we have not only nice car but a perfect customer service. More
by HASANSAFAROV
Employees Worked With
Billy Blanton, Joe Mathias, Brandon Hood
December 02, 2020
Staff was friendly and professional Waiting area was Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge yo Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge your phone More
by GPDOG0
Employees Worked With
Other Employees :
Joe Mathias, Crystal Brown, Maria Johnston
December 02, 2020
Great work! Friendly people! Awesome customer service. There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks and rides just like it did when I made the initial purchase. Thank you all for doing a amazing job! More
by kaygee310
December 01, 2020
My car was taken promptly and returned to me under the projected time frame. I was also called back about a recall and that was taken care of smoothly as well. projected time frame. I was also called back about a recall and that was taken care of smoothly as well. More
by KParker
Employees Worked With
Aaron Goodman
