Germain Toyota of Columbus - Service Center

GERMAIN Toyota service team rocks! They always take great care of me! Thank you to everyone! Keep up the great work as always! Thank you! care of me! Thank you to everyone! Keep up the great work as always! Thank you! More

Most expensive service in the city.i came to fix some light issues. The diagnosis only was 150and they said it is 800 to fix it, and wait it is just to get started. Toyota is a good brand but Mony center light issues. The diagnosis only was 150and they said it is 800 to fix it, and wait it is just to get started. Toyota is a good brand but Mony centered service centers like this will definitely decrease it's market. More

The place is clean. The waiting area has lots of comfortable seats. The service people were very helpful and friendly. They have things to drink while U wait comfortable seats. The service people were very helpful and friendly. They have things to drink while U wait More

Very pleasant experience. Aaron was very nice. Enjoyed the TV and waiting room. Didn’t use the coffee since I brought my own. Thanks for having it, though the TV and waiting room. Didn’t use the coffee since I brought my own. Thanks for having it, though More

Made an appointment last week to get a key made Monday. No key. Had to come back next day and wait a hour. Was not told Monday it would take an hour to program. Watched service people outside on their phon No key. Had to come back next day and wait a hour. Was not told Monday it would take an hour to program. Watched service people outside on their phones or spreading business cards on each other’s desk. Not a good first impression. More

Not sure I will go back! I fell they have let me down two times now. And the only reason I went back after the first time is they are close to my home. But will be looking elsewhere. times now. And the only reason I went back after the first time is they are close to my home. But will be looking elsewhere. More

Service was very efficient but Cody should have had the box fixed before pickup. Had to wait for certify , heated seat and remote start . starter before pickup Originally after purchased rom sales. box fixed before pickup. Had to wait for certify , heated seat and remote start . starter before pickup Originally after purchased rom sales. More

Courteous, Fast and Professional. Germain will continue to have me and my wifes business with future car purchases, due alot to the staff. The person that helped us lease our cars still calls to check up o to have me and my wifes business with future car purchases, due alot to the staff. The person that helped us lease our cars still calls to check up on us and the vehicles. That goes along way!!! 5 stars all the way around for Germain. More

I watched my auto be parked As i waited and watched my paperwork delivered as the your employee kept asst walk in clients cars were in line waiting to be serviced person next to him not waiting on anyone paperwork delivered as the your employee kept asst walk in clients cars were in line waiting to be serviced person next to him not waiting on anyone as i kept waiting and waiting More

Mark was great Went in for my normal 15K appt. I knew I was a month or two overdue and he took the time to note that my 2yr free maint agreement was ending in a coup Went in for my normal 15K appt. I knew I was a month or two overdue and he took the time to note that my 2yr free maint agreement was ending in a couple weeks. He updated my appt to be my 20K so that I got my oil changed, etc. and it was covered under the free maintenance. This is the type of service that will keep my coming back to germain for my maintenance and leasing, etc. More