Germain Volvo Cars North Hills
Wexford, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 94 reviews
A great experience all around. Stopped in on a whim to test drive. Adam was super low pressure but ready to answer any questions that I had. Found a different model I was intereste Stopped in on a whim to test drive. Adam was super low pressure but ready to answer any questions that I had. Found a different model I was interested in and was able to make a quick appointment and ended up buying that day. It was clear Adam knew his stuff. Raf, the finance manager, was also very easy and low pressure. 10/10 experience. More
Everything was perfect- thank you! ! Adam was great; listened to my requests and showed us to cars that met my needs; they were both the exact color that was wanted. ! Adam was great; listened to my requests and showed us to cars that met my needs; they were both the exact color that was wanted. More
I recently was involved in a minor mishap with my Volvo XC 90 resulting in the power steering to be disabled. Unable to drive the vehicle, I contacted Volvo roadside assistance to have the car towed to Ge XC 90 resulting in the power steering to be disabled. Unable to drive the vehicle, I contacted Volvo roadside assistance to have the car towed to Germain Volvo in Wexford. I took FOUR days for Volvo roadside assitance to find a wrecker to tow my car. After arriving at the dealership, I had a brief conversarion with the service dept. and was told that they.would try to fit my car into their schedule as soon as they could. The repair was completed TWENTY - TWO days later. When I purchased my XC 90 I assumed i was buying a luxury car that would be supported by premium service and support. I couldn't have been more wrong. Having to wait four days to have the vehicle towed, to having to wait three weeks to have it repaired is completely unacceptable. I expected more form a company like Volvo. More
Adam was such a pleasure to work with. He’s very knowledgeable and was patient and responsive with all of my questions - even when I unknowingly bothered him on his day off! In every int He’s very knowledgeable and was patient and responsive with all of my questions - even when I unknowingly bothered him on his day off! In every interaction he made me feel valued as a customer and wanted to make sure I was comfortable with my purchase. Days prior to visiting your establishment I had gone to an Audi dealership and chose not to purchase from them based on the experience. What a breath of fresh air it was to meet Adam and the rest of the team that helped me at Germain. Vicki did an amazing job at walking me through the finance process as well. And the cherry on top was a dedicated tech representative that spent as much time with me as I needed to become familiarized with operating the various features that my new car is equipped with. Great job, Team Germain! You truly earned my business. More
I had an excellent experience at Germain Volvo. They prioritize a personalized but low-pressure buying experience. They prioritize a personalized but low-pressure buying experience. More
Adam made the experience wonderfully smooth and easy. Very informative and helpful. Rich made our financing super easy. Very informative and helpful. Rich made our financing super easy. More
At closing, the salesperson misquoted the final costs due to not understanding the PA tax credit procedures on our trade-in. This resulted in an additional $495 in costs. Also, selling a car as "certified" to not understanding the PA tax credit procedures on our trade-in. This resulted in an additional $495 in costs. Also, selling a car as "certified" with tire tread of 5/32, on all the tires is absurd. It was ultimately our choice to purchase the vehicle and we should have walked away, but with limited availability in the region, and our deisre for the particular vehicle, we paid the consequences. More
Helpful, low-pressure buying experience. Kevin and his team were flexible and informative throughout, and the vehicle we bought is excellent. Kevin and his team were flexible and informative throughout, and the vehicle we bought is excellent. More
This is my 5 new car purchase and 6 purchase overall from this dealership. One thing keeps me coming back- the people. And right now the person left that I’ve had as a constant is Bob Guckert. He is truly th this dealership. One thing keeps me coming back- the people. And right now the person left that I’ve had as a constant is Bob Guckert. He is truly the best salesperson and human I’m ever had the pleasure of working with. In fact because of Bob, I bought my car from Germain even though I live in SC now. I can’t imagine buying a car from anyone other than Bob and a Volvo More
