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Gervais Ford

Ayer, MA

4.6
466 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5 Littleton Rd

Ayer, MA

01432

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Showing 466 reviews

November 29, 2017

Welcoming and comfortable atmosphere at Gervais Ford. My salesperson Gloria was knowledgeable and very comfortable to interact with. I felt she as well as John and Matt the business manager and financing More

by tsheridan1959
Recommend Dealer
Yes
Employees Worked With
Matt in finance., Gloria Coffin, John Toomey
Nov 30, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford and thank you for the wonderful review. We do our best to give you a wonderful car buying experience. We know its not something everyone looks forward to. So we strive to be a guide rather than a seller, we want you to have all the choices available so that you can make the informed choice that's best for you. We are so glad our team was an excellent example of that for you. Thank you again for choosing Gervais Ford.

November 24, 2017

Very easy to buy from Gervais Gervais has been a family run business for many years. The quality of service you receive there is low pressure and high value. Very highly recommende More

by Ford Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
Nov 27, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we consider ourselves Automotive Specialists that are here to guide you. We want you to have choices and to make the choices that best fit you. I am so glad we could give you that experience. Thank you again for choosing Gervais Ford.

November 23, 2017

Quality Experience Great to do business with, very helpful, and went about & beyond!! Looking forward to having my new vehicle serviced and maintained by Gervais Ford. T More

by dlagoy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Santoro, Mathew Rosenlund, Jeremy Fermanian
Nov 27, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford. We like to make sure that you are happy, and that we help you enjoy the car buying experience by doing everything we can to make the process easy, well explained and get it all done for you before you leave the dealership. Thank you for choosing Gervais Ford and we look forward to seeing you for Service...not too soon.

November 20, 2017

Always great! Service center always professional, accommodating and pleasant. The workmanship superb. That’s why I go 45 minutes away to not the neatest but the bes More

by Ella1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Toomey
Nov 20, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. Thank you for being apart of the Gervais family and coming a distance to see us. We do our best to provide excellent service. With all of our certified Techs and Master Techs we can handle nearly anything that comes in the door. I am so glad we can continue to offer you excellent service. Thank you again for choosing Gervais Ford for your service.

November 18, 2017

Top rated dealer experience Bill Adamson, my salesman went above and beyond to get the vehicle I wanted. I love my new vehicle and I recommend anybody who wants a new vehicle to More

by Doug EM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
Nov 20, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford. We know the car buying experience can be crazy. We do our best to make the process as easy as possible. It is excellent that Bill was a great example of that for you. Bill is one of our best automotive guides and will be with you for the life and of your vehicle and beyond. Thank you again for choosing Gervais Ford.

November 16, 2017

GOOD JOB Found the problem under stood it and solved it, with great service and on time as state a with no surprises, I will be back thank you. More

by SCHEIPERSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. We are so glad we could provide you with excellent service. We do our best to get the job done right and to make sure everything is clearly explained so that you know your options and can choose the best for you. Thank you for choosing Gervais Ford, and thank you for allowing us to be your automotive guide.

November 13, 2017

2012 Focus Brakes and Rotors So I'm the guy all my friends at work make fun of for supposedly getting taken advantage of when going to the dealer for service.... This couldn't be More

by Trumpy959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the Quick Lane staff I'm not sure of there names?
Nov 17, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service and thank you for the wonderful review. We do our best to get you and your vehicle quickly and safely back on the road, and save you some money at the same time. Thank you for choosing Gervais Ford, and thank you for allowing us to be your automotive guide

November 09, 2017

Great customer service and place! Quick service and the best customer service. I was told it would take about 1h30 hrs and I was out in 45min. I really appreciate the quick service as More

by JAQUELINDA04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. We do our best in the Quick Lane to get you and your vehicle quickly and safely back on the road. Thank you for choosing Gervais Ford, and thank you for allowing us to be your automotive guide.

November 09, 2017

Professional, friendly, helpful I have been going there 8 years for service on my car and have Always had a positive experience. I would recommend them to everyone. More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. We are so glad we can continue to offer you excellent service for 8 years. We lool forward to continuing do so and help you stay safe on the road. Thank you for choosing Gervais Ford, and thank you for allowing us to be your automotive guide.

November 07, 2017

Quick turn around on a great car I saw a car i was interested in from the rotary and needed to replace my old car in a pinch, i inquired online and Gloria answered promptly and help a More

by wiki.fido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria Coffin, John Santoro
Nov 17, 2017 -

Gervais Ford responded

We are glad you came in...and on an incredibly exciting day for us. we hope you stayed for a hotdog. We know life is busy so,we make it a little easier by doing things by your schedule. Thank you for choosing Gervais Ford. Thank you for allowing us to be your automotive guide.

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