
Gervais Ford
Ayer, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Welcoming and comfortable atmosphere at Gervais Ford. My salesperson Gloria was knowledgeable and very comfortable to interact with. I felt she as well as John and Matt the business manager and financing My salesperson Gloria was knowledgeable and very comfortable to interact with. I felt she as well as John and Matt the business manager and financing manager respectively were helpful and respectful to me and the decision to go ahead with the order was easy because of their professional attitude and the comfortable atmosphere they've created. More
Very easy to buy from Gervais Gervais has been a family run business for many years. The quality of service you receive there is low pressure and high value. Very highly recommende Gervais has been a family run business for many years. The quality of service you receive there is low pressure and high value. Very highly recommended. More
Quality Experience Great to do business with, very helpful, and went about & beyond!! Looking forward to having my new vehicle serviced and maintained by Gervais Ford. T Great to do business with, very helpful, and went about & beyond!! Looking forward to having my new vehicle serviced and maintained by Gervais Ford. Thank you! More
Always great! Service center always professional, accommodating and pleasant. The workmanship superb. That’s why I go 45 minutes away to not the neatest but the bes Service center always professional, accommodating and pleasant. The workmanship superb. That’s why I go 45 minutes away to not the neatest but the best service department. More
Top rated dealer experience Bill Adamson, my salesman went above and beyond to get the vehicle I wanted. I love my new vehicle and I recommend anybody who wants a new vehicle to Bill Adamson, my salesman went above and beyond to get the vehicle I wanted. I love my new vehicle and I recommend anybody who wants a new vehicle to see Bill. More
GOOD JOB Found the problem under stood it and solved it, with great service and on time as state a with no surprises, I will be back thank you. Found the problem under stood it and solved it, with great service and on time as state a with no surprises, I will be back thank you. More
2012 Focus Brakes and Rotors So I'm the guy all my friends at work make fun of for supposedly getting taken advantage of when going to the dealer for service.... This couldn't be So I'm the guy all my friends at work make fun of for supposedly getting taken advantage of when going to the dealer for service.... This couldn't be farther from the truth when doing business with Gervais Ford. I have become accustom to a level of service and customer support at a fair price that is second to none. I will always highly recommend and thank them for there efforts every chance I get. I recently had front brakes and rotors done along with an oil change service at there Quick Lane. The work was all done in less than 90 min and my total was $376 which was less than I expected. Do yourself a favor and if your looking for a place to get your Ford vehicle serviced, give them a try you wont be disappointed! More
Great customer service and place! Quick service and the best customer service. I was told it would take about 1h30 hrs and I was out in 45min. I really appreciate the quick service as Quick service and the best customer service. I was told it would take about 1h30 hrs and I was out in 45min. I really appreciate the quick service as I had my 11 month old with me! More
Professional, friendly, helpful I have been going there 8 years for service on my car and have Always had a positive experience. I would recommend them to everyone. I have been going there 8 years for service on my car and have Always had a positive experience. I would recommend them to everyone. More
Quick turn around on a great car I saw a car i was interested in from the rotary and needed to replace my old car in a pinch, i inquired online and Gloria answered promptly and help a I saw a car i was interested in from the rotary and needed to replace my old car in a pinch, i inquired online and Gloria answered promptly and help arrange a test drive despite the fact that the dealership was having a large Halloween event for kids the same day. Additionally, due to my constricted schedule they were also willing to delay pickup of my new vehicle if needed and went the extra mile to deliver me extra set of tires/wheels to my house. More