Back

Gervais Ford

Ayer, MA

4.6
466 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

5 Littleton Rd

Ayer, MA

01432

Directions

By Type

Showing 466 reviews

September 15, 2017

Excellent service I had to buy a car on short notice and Gloria was more than helpful. I would definitely recommend this dealership to anyone looking for a car. More

by joshjracycles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria
Sep 20, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, Some times the need for a car arises when you least expect but we are here to help with a fantastic inventory and many finance choices for you to explore. It is our goal to help you get into the car you want, because we want you to enjoy the ride. I am so glad Gloria could help you find a car for you. Thank you again for choosing Gervais Ford.

September 14, 2017

Recall with a smile I had a recall for a small issue with my 08 Escape. Gervais Service was fast, friendly, and efficient. Just my kind of service when you don't really w More

by mike.morphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, We do our best to get you and your vehicle back on the road quickly and safely. We are so glad we could get you and your Ford Escape on the move again. Thank you again for choosing Gervais Ford.

September 13, 2017

Excellent Dealership We have been purchasing vehicles from Gervais Ford for many years. We let them know what we are looking for and they quickly find exactly what we've More

by DEBSHAKARIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toomey, Mathew Rosenlund
Sep 20, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we do our best to continually provide top notch service. Our goal is to make sure you get the car you want, because we want you to enjoy the ride. Thank you once again fro choosing Gervais Ford.

September 12, 2017

All 3 of my Fords only get serviced at Gervais! Convenient early bird drop off, quick and helpful diagnosis, required parts in stock, discount with service coupon, fast and friendly service, repairs More

by BILL.HAYDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your Service and Sales. We strive to make sure you get the best of service, and stay informed through out the process. We want to make sure you are satisfied and get the service or vehicle you want. Thank you again for choosing Gervais Ford, we are honored to be you automotive guide.

September 11, 2017

Service I drive a chrysler 300C , I was plenty surprise at the quick and friendly service I received , I would recommend thier service department for auto nee More

by adulan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't ask for the gentleman name
Sep 15, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. Not many realize that, yes we are Ford, however, we work on all makes and models. We never know who may show up but we are prepared. Thank you again for choosing Gervais Ford for your service.

September 08, 2017

Excellent customer service experience Utilized them for maintenance on our expedition with good results and bought new explorer because of pleasant experience. It was a very patient and t More

by shepwaylon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for Both Sales and Service. We do our best to make sure we cross every t and dot every i, it's our goal to make sure you have a top notch experience. Thank you once again for choosing Gervais Ford and best of luck with your New Explorer.

September 06, 2017

New Tires Needed new tires for my F150. After researching a number of tires, reviewing my driving habits and use of the truck, Lou recommended the Yokohama Geo More

by fxcruik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, Trucks are our specialty, and so are tires, We do our best to give you the right price and it is our goal to get you and your F-150 back on the road quickly and safely. We are so glad you are enjoying your Truck, that is truly what we strive for. Thank you once again for choosing Gervais Ford for your service.

September 06, 2017

Words cannot describe how amazing the team is here. This place couldn't be more friendly and helpful. My truck broke down on the highway heading north. on 495. I got a tow to Gervais ford. Best decision More

by new alternator f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. It's no fun when these things happen, So we do our best to give you piece of mind and get you back on the road quickly and safely. Plus, Trucks are our specialty, so you came to the right place. Thank you once again for choosing Gervais Ford for your service and we hope you enjoyed the rest of your trip.

September 01, 2017

We had a great experience at Gervais Ford We had a pretty good idea about what we were looking for. Mark was very helpful in getting us what we wanted. Everyone we dealt with was easy to wor More

by jisingle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we are glad we could give you a wonderful and pleasant car buying experience. We do our best to make sure that you are informed throughout the process and that we get you the car you want at an excellent price. Our goal is simple, make sure you are happy with your purchase, because you should enjoy the ride. Thank you once again for choosing Gervais Ford.

September 01, 2017

Great service Always very helpful and accommodating, they give great service. Our truck is 6 years old but they still got we needed covered by Ford. Much appreciate More

by PATRICIA_HURTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Gervais Ford responded

Thank you for choosing Gervais Ford for your service, We are so glad we could get things covered for you. No matter the age of the vehicle, we do our best to get you the right repair price and get you and your vehicle back on the road quickly and safely. Thank you once again for choosing Gervais Ford for your service.

...
28
...