Gervais Ford

Warranty repairs done like clockwork Our commercial Transit van had a problem with the throttle body. I brought it into the service department, it was fixed the next day and was covered Our commercial Transit van had a problem with the throttle body. I brought it into the service department, it was fixed the next day and was covered under the warranty, so no charge! We have had no further problems. Top notch service after the sale. More

Defective rotors but Gervais made it right. 2nd visit for front brake pulsation in about a year's time. 2nd time rotors needed to be turned. After test drive, the technician still felt vibrat 2nd visit for front brake pulsation in about a year's time. 2nd time rotors needed to be turned. After test drive, the technician still felt vibration. Completely replaced both front rotors. 34,600 miles so this was a significant point in the service lifecycle of my truck. Saving me from bearing the expense. More

Awesome Service Took my Subaru to the Gervais Ford Quicklane to get my headlamp replaced after a slight mishap on the highway. They got my car looking as good as new Took my Subaru to the Gervais Ford Quicklane to get my headlamp replaced after a slight mishap on the highway. They got my car looking as good as new in no time flat, and they kept me informed along the way about my options as well as pricing. Truly the best place to go for service on any car. Plus! while my car was in the shop I explored the Sales floor. After a few minutes browsing and chatting with Several Team Members I decided my next car will be a Ford, Just Maybe the New EcoSport! Stop in and have a chat with Gervais, Best Dealer in MA! More

Excellent service I had to buy a car on short notice and Gloria was more than helpful. I would definitely recommend this dealership to anyone looking for a car. I had to buy a car on short notice and Gloria was more than helpful. I would definitely recommend this dealership to anyone looking for a car. More

Recall with a smile I had a recall for a small issue with my 08 Escape. Gervais Service was fast, friendly, and efficient. Just my kind of service when you don't really w I had a recall for a small issue with my 08 Escape. Gervais Service was fast, friendly, and efficient. Just my kind of service when you don't really want to be there in the first place. More

Excellent Dealership We have been purchasing vehicles from Gervais Ford for many years. We let them know what we are looking for and they quickly find exactly what we've We have been purchasing vehicles from Gervais Ford for many years. We let them know what we are looking for and they quickly find exactly what we've asked for. They have always given us quick and friendly service. They treat us like family and we wouldn't go anywhere else to purchase our Ford vehicles. More

All 3 of my Fords only get serviced at Gervais! Convenient early bird drop off, quick and helpful diagnosis, required parts in stock, discount with service coupon, fast and friendly service, repairs Convenient early bird drop off, quick and helpful diagnosis, required parts in stock, discount with service coupon, fast and friendly service, repairs completed when promised. What's not to like! That's why all 3 of my Fords only get serviced at Gervais Ford. More

Service I drive a chrysler 300C , I was plenty surprise at the quick and friendly service I received , I would recommend thier service department for auto nee I drive a chrysler 300C , I was plenty surprise at the quick and friendly service I received , I would recommend thier service department for auto needs. More

Excellent customer service experience Utilized them for maintenance on our expedition with good results and bought new explorer because of pleasant experience. It was a very patient and t Utilized them for maintenance on our expedition with good results and bought new explorer because of pleasant experience. It was a very patient and thorough process. More

New Tires Needed new tires for my F150. After researching a number of tires, reviewing my driving habits and use of the truck, Lou recommended the Yokohama Geo Needed new tires for my F150. After researching a number of tires, reviewing my driving habits and use of the truck, Lou recommended the Yokohama Geolandar H/T G056. Great tires, good ride and much more quiet than the originals. Very competitive pricing especially since I also had the road force balancing performed. More