 
        Gervais Ford
Ayer, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Needed a new starter and clearly that solve the problem with my 2016 Ford Explorer. with my 2016 Ford Explorer. More
This is an excellent dealership. They are very thorough and honest. The staff in the fast lane and service departments are always ready to help. Genuine good people. They are very thorough and honest. The staff in the fast lane and service departments are always ready to help. Genuine good people. More
As usual, service went as planned. I have never had an issue with the Gervais Quick Lane, prompt, no surprises, 1st rate I have never had an issue with the Gervais Quick Lane, prompt, no surprises, 1st rate More
I purchased a 2022 F250 two years ago from Gervais and I realized this year that I needed more truck to tow a larger 5th wheel. I traded the F250 for a 2023 F350. I ordered the new F350 with John D's help realized this year that I needed more truck to tow a larger 5th wheel. I traded the F250 for a 2023 F350. I ordered the new F350 with John D's help and picked it up last week. Gervais made the process simple and seamless. John D took care of any concern I had with the process of trading and buying. I was assured that if I had any question he was there to support. I found the customer service folks to be very friendly and attentive. Scheduling maintenance is a breeze. More
The Service department at Gervais is first rate. They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the shop way too may times for a new vehicle. Recently I needed to have the A/C serviced, something I have never had to do on any of the Fords I owned in the past. Even vehicles over 10 years old with 200K miles on them and the Explorer has 21Kon it. More
It was my first time buying a car from Gervais, but it certainly won't be my last! Everyone I dealt with, whether over the phone or in person, was professional, friendly and helpful. I've been happily tel certainly won't be my last! Everyone I dealt with, whether over the phone or in person, was professional, friendly and helpful. I've been happily telling everyone I know about this wonderful experience. More
I purchased a 2022 Ford Maverick here that had been refused by the original customer because the wife didn't like the color. Many Ford dealers, because of the high demand and scarcity of this model, we refused by the original customer because the wife didn't like the color. Many Ford dealers, because of the high demand and scarcity of this model, were adding anywhere from $5K to $10K over MSRP. Gervais honored MSRP, did not try to tack on any additional dealer options, and made the entire process easy and seamless. More
I've used the QuikLane service frequently, and always had a good experience. Courteous and quick - great service. Only been in for oil changes and tire rotations, but one time I came in shortly after closi a good experience. Courteous and quick - great service. Only been in for oil changes and tire rotations, but one time I came in shortly after closing. A technician working late answered the door and helped clean up some residue from that morning's service. Didn't have to, but willingly did. More
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