Gervais Ford

fantastic excellent sales personel and serviice this is a class one dealership from the ownership on down thank you for a great sales experience a happy custome excellent sales personel and serviice this is a class one dealership from the ownership on down thank you for a great sales experience a happy customer phil desmarais More

New car purchase Have bought several vehicles here always good service and staff. No problems great car buying experience. Highly recommend doing business here. Bil Have bought several vehicles here always good service and staff. No problems great car buying experience. Highly recommend doing business here. Bill took care of everything . More

Safety Recall Quick, outstanding service. Took my F150 in for a recall on the brake master cylinder. Truck was done by 9 AM and the work was performed professiona Quick, outstanding service. Took my F150 in for a recall on the brake master cylinder. Truck was done by 9 AM and the work was performed professionally. No mess, spilled fluids, etc. More

Professional The service was quick and the staff was professional. I had a warning light on and the service techs were able to quickly diagnose the issue and reso The service was quick and the staff was professional. I had a warning light on and the service techs were able to quickly diagnose the issue and resolve. More

Quick I came in for oil change at Quick Lane and was happy to see I was able to get my Large Transit van right in and I was on my way 15 minutes later. I came in for oil change at Quick Lane and was happy to see I was able to get my Large Transit van right in and I was on my way 15 minutes later. More

Professional John Gervais kept me informed every as to what was done and would be to make it complete! I am a returning customer and will continue to recommend oth John Gervais kept me informed every as to what was done and would be to make it complete! I am a returning customer and will continue to recommend others also! More

Courteous and friendly customer service. I enjoy servicing my vehicle at Gervais Ford because of their attentive staff. They take the time to thoroughly explain the service that is being per I enjoy servicing my vehicle at Gervais Ford because of their attentive staff. They take the time to thoroughly explain the service that is being performed on your vehicle. They only one issue I have is with Quick Lane. I realize it can be very busy at times, however it is frustrating when an oil change can take up to 2 hrs wait time. Not sure if this is an issue with the dealership itself, or the Ford Quick Lane program. I don t expect to be in and out in record time, I just feel a couple of hrs or so is way too long for basic service work. Other than that, it is always a great experience. More

Careless work that took too long Took longer than it ever has to get an oil change. Once I finally got back in my car and turned it on, my check engine light was on. Had other things Took longer than it ever has to get an oil change. Once I finally got back in my car and turned it on, my check engine light was on. Had other things to get done so went to leave anyways, until I was pulling out and the car was vibrating and brakes were not working properly that I almost was in an accident. Turned around to go back, turns out the tech left something loose or unplugged, which "happens every time" I was told. Thank gosh I wasn't in an accident! I would have definitely taken it to court. Also, asked for my tires to be filled and that was not done, but yet they were rotated. More

Professional, helpful, courteous. Have bought many cars from Gervais Ford and have always been treated with respect, and honesty. John is always polite and helpful and gives me all the Have bought many cars from Gervais Ford and have always been treated with respect, and honesty. John is always polite and helpful and gives me all the information I need to make a decision. I would never hesitate to recommend Gervais and John Santoro to anyone for excellent service and professionalism. More

QuickLane quick state inspection! Got us through state inspection quickly within 30 minutes of closing! Fast, friendly service keeps us going back to Gervais Ford for servicing our th Got us through state inspection quickly within 30 minutes of closing! Fast, friendly service keeps us going back to Gervais Ford for servicing our three vehicles. More