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Gervais Volkswagen
Lowell , MA
282 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 282 reviews
March 18, 2024
Very helpful - they fixed my Atlas in 3 hours, while I waited. Which helped as I was from out of country. waited. Which helped as I was from out of country. More
by chris.wilkins
Verified CustomerEmployees Worked With
Helpful March 14, 2024
Thank you Gervais! I appreciate the time that Savian took with me to ensure that I got into my next VW at the right trim level and price point! Also, he was great in I appreciate the time that Savian took with me to ensure that I got into my next VW at the right trim level and price point! Also, he was great in assisting my son, Jake in getting his first new car. Jake will be a long time customer now too because the crew at Gervais love legos ;-)! More
by ludsy
March 04, 2024
Long wait times every single time There is a prolonged wait at this dealership on every visit, even during weekdays. Service quality is good though, and they offer complimentary multi-point inspections as wait at this dealership on every visit, even during weekdays. Service quality is good though, and they offer complimentary multi-point inspections as well. More
by shenoyvilas
Employees Worked With
March 01, 2024
Great I needed quick help and Liliana was able to get me in for service the next morning in for service the next morning More
by Cabbott
February 29, 2024
We had recall work completed in a timely and efficient manner. That is all it was. manner. That is all it was. More
by Archimedes
Employees Worked With
February 25, 2024
I am shocked they asked for my review. They sold me a car with over 5k in damage and safety issues. They sold me a car with over 5k in damage and safety issues. More
by DomenicPassat
February 22, 2024
I was very pleased with Theo, Savian and Ian, the purchase process and deal terms. Everything was very smooth, communication was clear and the process was efficient. Highly recommend Gervais VW. T purchase process and deal terms. Everything was very smooth, communication was clear and the process was efficient. Highly recommend Gervais VW. Thank you! More
by dabenites
February 21, 2024
Kevin was EXTREMELY helpful when I needed to trade in a lease and get a new one set up. He made everything as easy as possible so I didn’t have any stress throughout the process! He was kind and patient wh lease and get a new one set up. He made everything as easy as possible so I didn’t have any stress throughout the process! He was kind and patient which are most important to me when making a big purchase like this. Thank you Kevin!! More
by samanthaprescott7
February 20, 2024
Kevin was very helpful and worked with me to get me into a vehicle at a price that was agreeable to me. He was very helpful with going through the features of the car. a vehicle at a price that was agreeable to me. He was very helpful with going through the features of the car. More
by kathy42
Employees Worked With
