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Gervais Volkswagen

Lowell , MA

4.7
286 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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6-B Industrial Ave E

Lowell , MA

01851

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Showing 286 reviews

February 25, 2024

I am shocked they asked for my review. They sold me a car with over 5k in damage and safety issues. More

by DomenicPassat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Dunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

I was very pleased with Theo, Savian and Ian, the purchase process and deal terms. Everything was very smooth, communication was clear and the process was efficient. Highly recommend Gervais VW. T More

by dabenites
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savian Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo Asaridis
February 21, 2024

Kevin was EXTREMELY helpful when I needed to trade in a lease and get a new one set up. He made everything as easy as possible so I didn’t have any stress throughout the process! He was kind and patient wh More

by samanthaprescott7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Kevin was very helpful and worked with me to get me into a vehicle at a price that was agreeable to me. He was very helpful with going through the features of the car. More

by kathy42
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

So far; so good. I'm three-and-a-half years into ownership of my Golf GTI and, thus far, I've found Liliana to be fantastic to deal with! More

by rjstrauss
Recommend Dealer
Yes
Employees Worked With
Service Advisors
February 14, 2024

Liliana was extremely helpful and informative. The service was wonderful and my car feels great. it feels no different than the day I bought it in 2019. I plan to bring my car to Gervais exclusi More

by tomhersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

All service and updates were performed in a timely manner. Comfortable waiting area with amenities. More

by brian.hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Easy to deal with and helpful with transportation replacement. Could always be a little cheaper. More

by MIKEMACARELLI
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liliana Arboleda
February 07, 2024

Disappointed with experience at this dealership. Spent all day to have the car registered and couldn't be inspected that day. There are damage and safety issues not addressed. Kevin Dunn dismissed m More

by DomenicPassat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Dunn
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

I appreciated Danny's attentiveness through the purchase process and orienting me to the car. Putting a set of new tires on the car was terrific, plus new all weather floor mats. More

by mkarns1
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.