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Gervais Volkswagen
Lowell , MA
460 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 460 reviews
April 10, 2023
My oil light had gone off, so I came in to check for a leak and to top off the oil. No leak was found. Two weeks later, the light came back on. I went to Minuteman VW and it was determined that the oil ca leak and to top off the oil. No leak was found. Two weeks later, the light came back on. I went to Minuteman VW and it was determined that the oil cap had not been closed properly, and oil had erupted out all over my engine and such. Had I completed this survey prior, I would have had rave reviews, but unfortunately, this is no longer the case. More
by JUSTINE May
Verified CustomerEmployees Worked With
April 06, 2023
Good service and excellent customer service ,very happy with the service,and timely service,will go back for sure with the service,and timely service,will go back for sure More
by arachiche2011
April 06, 2023
The process was so easy, service was great. Kevin was wonderful to work with. I picked a car off the lot and everything was quick and seamless. Kevin was wonderful to work with. I picked a car off the lot and everything was quick and seamless. More
by JAYSIGMAN
Employees Worked With
March 27, 2023
Great experience overall, Danny is awesome, very happy with the new car, would recommend Danny with the new car, would recommend Danny More
by jfhenry910
March 24, 2023
I was very happy with my service. It was completed in the time frame I was given and the customer served was fantastic. It was completed in the time frame I was given and the customer served was fantastic. More
by ELLISFAMILY731
March 20, 2023
Friendly staff. I appreciated the rides to work while working on my car.thank you I appreciated the rides to work while working on my car.thank you More
by gbradburn67
Employees Worked With
March 16, 2023
I went to Gervais to look around and test drive potential vehicles. Savian went the extra mile and provided me with all the information I needed! This young man is extremely bright and I look forward to retu vehicles. Savian went the extra mile and provided me with all the information I needed! This young man is extremely bright and I look forward to returning and purchasing a new vehicle in the next few weeks! Thank you Savian! -Toto More
by Toto
Employees Worked With
March 15, 2023
The dealership staff was kind and clear with my repairs and cost. They were able to service my car same day which was very convenient. and cost. They were able to service my car same day which was very convenient. More
by KRISTYCOLMAN
Employees Worked With
March 05, 2023
Was good at first until I found out my old lease wasn’t paid off and my old lease is still charging my account, so money I didn’t have in my account made me over draft and it’s also screwing up my credit f paid off and my old lease is still charging my account, so money I didn’t have in my account made me over draft and it’s also screwing up my credit for missed payments, and this issue still isn’t resolved. More
by anth1807
March 01, 2023
Excellent customer service! Took care of my vehicle service very quickly. Will return for all my service needs. Took care of my vehicle service very quickly. Will return for all my service needs. More
by Glalcia
Employees Worked With
