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Gervais Volkswagen
Lowell , MA
612 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 612 reviews
September 14, 2026
Very friendly. Kept me informed. Efficient Nick was very friendly to work with. Knew what he was doing and kept me informed of the status of my vehicle Kept me informed. Efficient Nick was very friendly to work with. Knew what he was doing and kept me informed of the status of my vehicle More
by afitz474
Verified CustomerEmployees Worked With
NICK
September 12, 2026
The team was incredibly patient and thoughtful. They really focused on solving the problems, which was a huge help, instead of pushing us to rush through the transaction. We’re so pleased with the They really focused on solving the problems, which was a huge help, instead of pushing us to rush through the transaction. We’re so pleased with the outcome. More
by stanley0zhang
September 12, 2026
Great service, great sales, get more discount. Easy discuss, and friendly, I hope come back soon. Thank you Easy discuss, and friendly, I hope come back soon. Thank you More
by phuonghuupham80
Employees Worked With
September 10, 2026
We received excellent service in our own language from João and the entire store team. João and the entire store team. More
by taka_dasilva
September 03, 2026
I was explained very thoroughly and shown the wear on my front and back brakes, by Service Tech (I believe his name was Nick). I appreciated him taking the time to show me and his honest opinion of the brak front and back brakes, by Service Tech (I believe his name was Nick). I appreciated him taking the time to show me and his honest opinion of the brake work that was needed. Thank You! More
by joycie03111
Employees Worked With
September 02, 2026
I needed to lease vw tiguan 2026. Lucah and Theo made the process very seamless. They were transparent about the rates and I was pleasantly surprised. Would definitely recommend. Lucah and Theo made the process very seamless. They were transparent about the rates and I was pleasantly surprised. Would definitely recommend. More
by mudassir522.ms
Employees Worked With
August 26, 2026
Great and quick and quick and quick and wuickand on and on and on and in on and on and in More
by rconradgc247
Employees Worked With
August 26, 2026
Three chances to fix my air conditioning and you could not do it. It is ridiculous not do it. It is ridiculous More
by Kbusby
Employees Worked With
August 22, 2026
Nick and Keith are amazing they always take great care of me and my car! me and my car! More
by daniel.sw15
August 21, 2026
Love working with this group! Always get my car serviced here! Can’t see myself going anywhere else! Always get my car serviced here! Can’t see myself going anywhere else! More
by rlgervais1
Employees Worked With
