Gervais Volkswagen
Lowell , MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Open recall item (airbag) addressed. You have 1 very satisfied customer here! Thank you very much! You have 1 very satisfied customer here! Thank you very much! More
My car buying experience here was great. No pushy sales antics. Simple understanding of what I needed and what I was looking for. Recommend Garvis to anyone who knows exactly what they w No pushy sales antics. Simple understanding of what I needed and what I was looking for. Recommend Garvis to anyone who knows exactly what they want. More
Great experience at Gervais! Nick provided excellent customer service and was amazing throughout the entire process. Friendly, professional, and very helpful. Nick provided excellent customer service and was amazing throughout the entire process. Friendly, professional, and very helpful. More
Nick was so helpful professional and knowledgeable! He walked me through the whole process and made the experience a breeze. He walked me through the whole process and made the experience a breeze. More
John was excellent, very attentive and responsive and we are happy with the car. Thank you are happy with the car. Thank you More
Luca was kind and professional. I am glad that my husband and I stopped into Gervais VW on a whim that day and were greeted by Luca. Luca made the car buying experience easy and q I am glad that my husband and I stopped into Gervais VW on a whim that day and were greeted by Luca. Luca made the car buying experience easy and quick. May I also commend the business manager for his kindness and professionalism. Thanks guys, Lucille and Joe More
We are always very happy with the service we receive from Gervais. Nick is always so helpful and kind. Gervais. Nick is always so helpful and kind. More
I brought a 2022 Jetta in for the 40K mile serevice. Nick was very helpful and answered all of my questions. Miguel sent a video of the work to be done. I was glad they told me I didn't need tire rot Nick was very helpful and answered all of my questions. Miguel sent a video of the work to be done. I was glad they told me I didn't need tire rotation/wheel balancing when I thought I needed it. Saved me some $$. Much appreciated. More
Excellent customer service by Devyn. The work done on the car was subpar. The service needs to be better. The technician had to go back and fix the door lock unit again because the first The work done on the car was subpar. The service needs to be better. The technician had to go back and fix the door lock unit again because the first time it wasn't done correctly. Meaning I had to wait again and frustration grew. I paid $525 for sloppy work. More
Had an excellent experience purchasing our Atlas at Gervais Volkswagen. The team (Theo, Gabriel and Danny) was incredibly patient, competent, and transparent about the out-of-the-door pricing from the Gervais Volkswagen. The team (Theo, Gabriel and Danny) was incredibly patient, competent, and transparent about the out-of-the-door pricing from the very beginning. Theo was so responsive, friendly and professional at the same time. He offered us the Atlas with an unbeatble value. Gabriel was exceptional, calm and cool. He patiently showed us the Atlas and its features. Danny took the time to explain the financing options clearly without making me feel pressured into extra add-ons. The entire process was smooth and straightforward. We highly recommended Gervais. More


