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Gervais Volkswagen
Lowell , MA
460 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 460 reviews
January 02, 2025
Great experience was fun and enjoyable. Would buy another vehicle there again. John was great. Would buy another vehicle there again. John was great. More
by Rayroy791
Verified CustomerEmployees Worked With
January 01, 2025
This dealership truly exceeded our expectations. Everyone we came into contact with was so friendly and contributed to us having such a positive experience - Theo, John and Danny. We worked mainly w Everyone we came into contact with was so friendly and contributed to us having such a positive experience - Theo, John and Danny. We worked mainly with John who was wonderful and so knowledgable. He truly made the buying process so seamless. He was easy to talk to, extremely helpful, honest and transparent. The dealership had a variety of cars for us to look at and test drive and that was a huge plus in comparison to other dealerships . We got a great deal and are really happy with our purchase and would highly recommend this dealership to anyone looking for a new car. More
by shadielia123
December 29, 2024
The Sales department, did excellent job , delivered ok detail ok car ok !!! Excellent jobs everyone !! Thanks detail ok car ok !!! Excellent jobs everyone !! Thanks More
by Joner1971
December 24, 2024
Always good service. Updated as needed throughout the day while they are working on the vehicle. Which is appreciated Updated as needed throughout the day while they are working on the vehicle. Which is appreciated More
by sml511
Employees Worked With
December 21, 2024
December 21, 2024
We are pleased with our experience. John was super helpful and patient through the entire process. John was super helpful and patient through the entire process. More
by Hsherry
Employees Worked With
December 19, 2024
Quickly diagnosed the issue and helped me learn how to prevent it in the future prevent it in the future More
by pgoransson
Employees Worked With
December 17, 2024
Excellent customer service and pleasant experience. Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into contact with between service and parts. More
by rebhoule
December 17, 2024
That good service great I like it anyway close to my house good service thank house good service thank More
by hongsavann
Employees Worked With
December 06, 2024
Savian was absolutely delightful to work with. He was professional, personable, knowledgeable, and enjoyable to do this deal with. All my questions were answered and the numbers were fair. This is He was professional, personable, knowledgeable, and enjoyable to do this deal with. All my questions were answered and the numbers were fair. This is my first VW since a Bug I owned back in the 1980’s, so I’m looking forward to a new ownership experience. If the vehicle is as good as the sales experience, I’ll be back in 3 years when my lease is up. Danny was great as well. He knew his products but wasn’t too pushy. I’ve dealt with finance people who have killed deals because they pushed too hard. I was glad Danny was respectful and read my cues accurately. Together, Savian and Danny made an awesome team. Thanks guys!💕 More
by attylynn
