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Gervais Volkswagen

Lowell , MA

Overview
Employees
Reviews
Vehicles
4.6
612 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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6-B Industrial Ave E

Lowell , MA

01851

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Showing 612 reviews

April 28, 2026

Courteous, fast, efficient. I'm happy to use Gervais for service, which is where I bought my VW. More

by leecaplan
Recommend Dealer
Yes
Employees Worked With
Nick GrimShaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sirois
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Apr 28, 2026 -

Gervais Volkswagen responded

Thank you for highlighting the courteous and efficient service you experienced with your Volkswagen Taos. Nicholas and the team look forward to assisting you again. Tony Strozina tstrozina@drivegervais.com

April 26, 2026

Went in, they listened to what I needed - drove off in a new vehicle 24 hours later - seamless - Eddie was great to work with!!! More

by Rmfazio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie - sales - five stars
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Apr 26, 2026 -

Gervais Volkswagen responded

It’s great to hear our team listened carefully and got you into a new Volkswagen Atlas in just 24 hours. We aim to make the buying process smooth and efficient. Enjoy every mile in your Atlas! Tony Strozina tstrozina@drivegervais.com

April 25, 2026

From initial reply through delivery, the team at Gervais VW (Theo, Kevin, and Danny) were excellent - responsive, friendly, knowledgeable, attentive to detail. More

by bernardcantwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Gervais Volkswagen responded

We appreciate you highlighting Theo, Kevin, and Danny’s responsiveness, friendliness, and expertise throughout your experience. It’s wonderful to know our attention to detail made delivery smooth for you. Thanks for sharing your feedback! Tony Strozina tstrozina@drivegervais.com

April 24, 2026

Was a great experience second time leasing through them. John was very knowledgeable and helpful would definitely recommend him. More

by Lubi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Gervais Volkswagen responded

Thank you for returning for a second lease with us. John is pleased his expertise and assistance earned your recommendation. Enjoy your new Volkswagen! Tony Strozina tstrozina@drivegervais.com

April 23, 2026

Stay away from these people ! Sold me a car with faulty AC unit and won’t fix it. More

by Brennonmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel Alves-Dasilvera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Tronzina
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Apr 27, 2026 -

Gervais Volkswagen responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Tony Strozina tstrozina@drivegervais.com

April 06, 2026

Nick was pleasure to deal with- kept me updated on status of car along way and very professional. More

by cote0
Recommend Dealer
Yes
Employees Worked With
Nick GrimShaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sirois
Print
Apr 06, 2026 -

Gervais Volkswagen responded

It’s great to hear that Nicholas kept you updated throughout your Volkswagen Atlas service and provided professional care. Thank you for sharing your experience, and we look forward to serving you again. Liliana Arboleda liliana@drivegervais.com

April 06, 2026

It’s always a pleasant experience to have my car serviced at Gervais VW. Nick, the service consultant, is knowledgeable and friendly, and keeps me informed of the progress on my service. I know I can count o More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick GrimShaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 06, 2026 -

Gervais Volkswagen responded

Thank you for trusting us with your VW Tiguan service. We’re glad Nicholas kept you informed and made the experience so friendly. We look forward to helping your Tiguan stay in top shape on its next visit. Liliana Arboleda liliana@drivegervais.com

April 03, 2026

Great staff,out standing service, east to work with and very helpfull. Great knowledge answered all my questions. More

by dublife18t2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick GrimShaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 04, 2026 -

Gervais Volkswagen responded

It’s wonderful to know our team’s knowledge and assistance made your Volkswagen Atlas service easy. We appreciate your feedback and are glad everyone was helpful in answering your questions. Thank you for trusting us and we look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

April 03, 2026

Great service! You can go anywhere to buy a car - Luca was the highlight here. Luca heard what we wanted and didn't try to push something out of budget or unreasona More

by Michael.battcock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Gervais Volkswagen responded

We appreciate you letting us know how things went. It’s great that Luca took the time to understand your needs and helped you find the right used Volkswagen Atlas without going over budget. Enjoy your new Atlas and feel free to reach out with any questions. Tony Strozina tstrozina@drivegervais.com

April 02, 2026

John was super helpful throughout my whole experience here. He took all my wants and needs into consideration and was able to find me the perfect car at the perfect price. I’ve recommended multiple peopl More

by payton.mazza7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 02, 2026 -

Gervais Volkswagen responded

We’re thrilled John helped you find the perfect used Volkswagen Taos at a price that suited you. Thank you for recommending us to your friends. We look forward to helping them find the right vehicle as well. Tony Strozina tstrozina@drivegervais.com

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