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Gettel Hyundai of Sarasota

Sarasota, FL

4.3
2,016 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,016 reviews

September 13, 2023

I was very pleased with Brian Shuck as he advised me from talking to me through the Internet, and when I came in to the show room. He also advised me and completing a lot of the forms on line, which save me More

by SCOTTIME1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Manes
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your feedback about your purchase experience. We are so glad that you chose us and are so grateful to have you as our customer. Our Team will be here to serve you!

September 12, 2023

Walter was extremely helpful in getting me through he process of purchasing the Tucson I leased for 3 years! I will look for him when its time to purchase a newer car. You have a valued employee there! More

by feltonc35
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Calligari
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and kind words about Walter. Please let us know if there is anything else we can do to make your driving more enjoyable.

September 12, 2023

Horrible customer service. Ridiculous wait times for simple appointments. Would never buy a car there again More

by Bwl86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate you sharing these reflections on your recent service experience. Our customers are our #1 priority and only with your feedback can we continuously improve. We do hope to serve you again with the top notch service you deserve and expect.

September 12, 2023

Great customer service- no one put pressure on to buy or tried to play around with numbers. More

by s.marchione
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cachia
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you! Your kind words are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

September 11, 2023

The service department is the worst. First I had to wait days for a new tire and then the day it was to be put on the car my service dept. person assigned to me called out that day and More

by paulking618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and for taking the time to write us a review. Quality feedback like this is how we improve our daily operations. We recently hired an additional Service Advisors Assistant, to aid in returning the many telephone calls we receive each day. We value you as our customer and your experience is our top priority.

September 11, 2023

As a senior citizen I was lied to about the car and my trade in. More

by cmason351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Williams
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

We value our customers and understand how important it is to receive feedback. Gettel Hyundai of Sarasota only does business in an honest and transparent manner and will not condone any practice that violates these principles. If you wish to further discuss this matter, please reach out to the General Manager, Craig McGregor 941-923-1411 as he will certainly address any concerns. We hope to have another opportunity to earn your business in the future.

September 11, 2023

I have always been provided with fast and friendly service. Car is cleaned after each service. More

by JOOB1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Your business is appreciated! We believe that great service begins with great people, and we have the best. Our team looks forward to serving you for many years to come.

September 10, 2023

Ryan took care of the Tpms issue due to anti theft update. He also got us an Uber back and forth. More

by snl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Ryan and our Service Team appreciate your business! We will be here to serve you at your next appointment. Happy Driving!

September 10, 2023

Very good service and listens to customers to hear why they are making the visit More

by BOWBEARLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! I will certainly pass along the wonderful feedback. Our team is here for all your future automotive needs.

September 09, 2023

Melanie apparently forgot what I looked like and walked in and out of the waiting room thinking I had left. Since I had my phone on silence, I didn’t hear that she texted me about further maintenance they More

by Beth Monts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for the feedback regarding your recent service visit. We appreciate your business and will work harder to prove our commitment to you and all of our wonderful customers.

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