Gettel Hyundai of Sarasota

Great attention to detail, addressed every concern with professionalism, went above and beyond to ensure a great experience in trade in and purchase of my new vehicle. professionalism, went above and beyond to ensure a great experience in trade in and purchase of my new vehicle. More

Daniel Zamora in the service department was the gentleman who helped me with setting up of the maintenance of my Veloster and the 3 recalls. He was an excellent communicator with costs of maintenance and the who helped me with setting up of the maintenance of my Veloster and the 3 recalls. He was an excellent communicator with costs of maintenance and the extra problem I wanted fixed. He also kept me informed on the progress of my vehicle and that it was completed by the approximate time Daniel told me it would take. Unfortunately, one of the recalls could not be completed due to two faulty parts, which had to be re-ordered. Danielle informed me it would take approximately a week to receive these ordered parts which were received exactly as he told me. Daniel called and we set up a time the next day and the car was even completed earlier than expected. My only complaint in the whole process was the exorbitant amount of $200.00 for @ diagnostic test when a year ago I was informed exactly what the problem was, ($2.00 plastic ring and removal of steering wheel to fix) along with the cost without any diagnostic test. This was a ripoff. The quality of work is to be seen as time goes on. As far as Daniel, he is definitely an asset to your company. More

Seems good so far, only one maintenance done so far. Sales department was great to work with Sales department was great to work with More

I honestly don’t know if I would do the service here again. They were supposed to do a complimentary cleaning of the car and they didn’t and they didn’t reset the oil maintenance on the car. Beside that again. They were supposed to do a complimentary cleaning of the car and they didn’t and they didn’t reset the oil maintenance on the car. Beside that everything was fine More

It’s a very nice place to bring your car to. The staff there is excellent The staff there is excellent More

Good doing business with all people involved. I am happy with my purchase. Thank you. I am happy with my purchase. Thank you. More

Melanie was certainly nice But when we opened Ed hatchback it had not been cleaned She did offer for us to bring car back however the trip is far We cleaned it ourselves Also was.not told about addi hatchback it had not been cleaned She did offer for us to bring car back however the trip is far We cleaned it ourselves Also was.not told about additional charges for detailing 9.00 plus I called several times and Melanie did not get back Receptionist said she gave her message Finally spoke to someone who advised what extra charges were I needed info for corporate Took a good week plus to get answer Liked Melanie and everyone was very nice Small complaints but was not a smooth visit We will continue being a customer Hoping next time is smoother Thank you my Friends More

I've not yet had a problem thus far as far as service goes. Ryan is awesome! Friendly, extremely helpful and always has the customers best interest in mind. My only complaint would be about how long it t goes. Ryan is awesome! Friendly, extremely helpful and always has the customers best interest in mind. My only complaint would be about how long it takes to get in for even basic service such as an oil change. At least when scheduling online. Otherwise, great! More

I am always pleased with the work done in my Hyundai Tuscan. The car is ready for me when promised. Tuscan. The car is ready for me when promised. More

Great service and communication. I know exactly what is happening with my car, every step of the way. I know exactly what is happening with my car, every step of the way. More