Gettel Nissan

Not happy at all. I have a car I can't drive and still owe $13k. But, as is, no warranty. Be sure to check service records on used Nissans. Transmission company said I have a car I can't drive and still owe $13k. But, as is, no warranty. Be sure to check service records on used Nissans. Transmission company said CVT transmissions need transmission service most people don't do or even know about. More

It was such a pleasure to tower the Gael and Ahmed! They were knowledgeable, personable, and more importantly professional. We were in and out of the dealer with a new vehicle in under 2 hours with a g They were knowledgeable, personable, and more importantly professional. We were in and out of the dealer with a new vehicle in under 2 hours with a great deal! I could not say enough nice things about this dealership and their personnel. More

They are always prompt and professional. Mike does a great job. Service is always done correctly. Mike does a great job. Service is always done correctly. More

Ernesto was very knowledgeable and really easy to work with. I’ll definitely use him again in the future! with. I’ll definitely use him again in the future! More

Arrived with no appointment was able to get my oil changed and tires rotated. Brittany told me it might take an hour and a half. It was LESS than that!!! changed and tires rotated. Brittany told me it might take an hour and a half. It was LESS than that!!! More

I had looked EVERYWHERE for the Pathfinder I wanted. No one had everything I wanted inside and out. Kelsey and Gettel Nissan found what I wanted in one day. The car was in Orlando and the next day No one had everything I wanted inside and out. Kelsey and Gettel Nissan found what I wanted in one day. The car was in Orlando and the next day it was on their lot in Sarasota for me to pick up! Kelsey didn’t pressure us to buy another one. She was determined we get exactly what we wanted. Pete, the manager and Corey in financing were also great to work with. They gave us the best deal on our trade in - beat all the competition! Very pleased with everything from start to finish ! More

Great service from Jacob Cahill and Corey Cooper Finance Manager. Jacob was authentic, straight to the point, and gave me a good deal from the start. No haggling. Corey Cooper was phenomenal as the Fina Manager. Jacob was authentic, straight to the point, and gave me a good deal from the start. No haggling. Corey Cooper was phenomenal as the Finance contact. I am a finance guy and have been burned before with add os I don't need. Corey explained every advantage. However did not make me feel uncomfortable or suspicious at all. Nothing better than an honest employee dealing with the money! Highly recommend these guys More

Ernesto was fantastic to work with. He is very knowledgeable and worked for me and is very honest. He is very knowledgeable and worked for me and is very honest. More

I have been going to Nissan‘s for years and enjoy the amazing service. Hector is both professional, friendly, and polite, and takes very good care of me! Thank you! amazing service. Hector is both professional, friendly, and polite, and takes very good care of me! Thank you! More

After an already hectic day, (someone backed into my front end of my car), I contacted Gettel Nissan for assistance with a key lock for my wheels. Why these are necessary, I don't know. My car was at front end of my car), I contacted Gettel Nissan for assistance with a key lock for my wheels. Why these are necessary, I don't know. My car was at a mechanic for brake work and no key lock. It was missing. Called Gettel and was told by a gal that I could come in and pick one up that they had extra laying around in Service. Sent my son up since I work from home and he was told we had to order one from parts and that I was misinformed. I phoned Gettel and spoke with Rachel who advised me she is an assistance service manager. She was impatient and rude. When asking to speak with a different manager on duty, I was told no one was available. She put me on hold to try and find someone, but then dumped my call on another person, Laura. I was advised by Laura, that Rachel had a customer in front of her that she was dealing with. Basically, Rachel "dumped" my call on Laura. As an assistant manager, she lacked the ability to troubleshoot the issue and satisfy the customer! Very disappointing and infuriating. Laura turned out to be my blessing of the day! She not only resolved my issue, but she went above and beyond to take care of it. Laura presented the skills required for anyone in dealing with a frustrated, aggravated, and put out customer as I was. We don't always know what has happened in that customer's morning, but Laura took the lead and made sure to rectify the problem without being upset, rude, or impatient with me! Kudos to her!! More