Giant Recreation World RV of Palm Bay
Palm Bay, FL
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171 Reviews of Giant Recreation World RV of Palm Bay
I’d actually give them zero stars. Javitz the salesman was AWESOME!! However, the Service Department is beyond horrible!! I’ve taken our new RV to them multiple times for service only to be basically was AWESOME!! However, the Service Department is beyond horrible!! I’ve taken our new RV to them multiple times for service only to be basically told I don’t know what I’m talking about; being told they fixed the problem when the didn’t; and I’m still waiting on them to replace the flooring in my RV and it’s been 14 months and it’s still not fixed property. We continue to have multiple problems with the same issues. We loved our RV when we bought it but now we’re disgusted with it and Giant Recreation World. The main phone receptionist is rude. I’ve emailed the big boss Joe and never received any reply back. Customer Service at this dealership is non-existent. We regret buying from GRW. More
Bought our new camper from here...dealing with Cris Smith was the smoothest transactions I've ever experienced...no problem..no issues...from the time we walked in the door...a great buying experience...no p was the smoothest transactions I've ever experienced...no problem..no issues...from the time we walked in the door...a great buying experience...no pressure...100% professional..highly recommended..☺☺☺☺☺ More
This is the 3rd trailer we've bought through this dealership. Stephen Wright was thoughtful and worked with us to get exactly what we wanted. Thank you Stephen! dealership. Stephen Wright was thoughtful and worked with us to get exactly what we wanted. Thank you Stephen! More
We went in the store looking for an RV for our dad. The place is nice and clean with a huge selection. What stood out the most was the salesperson, Will. We are somewhat new to the RV market Will was very place is nice and clean with a huge selection. What stood out the most was the salesperson, Will. We are somewhat new to the RV market Will was very patient and professional towards us. He calmly explained everything to us and made us feel very comfortable. He got us a great deal on a trailer! It was one of the best days our dad has ever had! I highly recommend this place. More
Virgil Willie did a great job in helping us purchase a Class A Tiffin Red. He was very patient with us and believe me we had lots of questions. He answered them all and took care to make sure our delivery Class A Tiffin Red. He was very patient with us and believe me we had lots of questions. He answered them all and took care to make sure our delivery today went smooth. Even came in on his day off. Be sure to ask for him when you go in. Bill in finance was very informative and helpful with our paperwork. All in all I would highly recommend them I’ve been a customer for 4 years now and bought 2 RV’s from them. More
Javitz has been our salesman for about 4 years. He has been the most honest person we have come across in the entire dealership!!!! Hes also the sweetest and had the best personality. We have bought 3 RV' been the most honest person we have come across in the entire dealership!!!! Hes also the sweetest and had the best personality. We have bought 3 RV's from him and will continue to buy from him. The ONLY other person we adore and trust is Kim Smith in service. We have known her just as long and we know she gets it done!!! Thank you to both Javitz and Kim for such amazing service. More
My husband and I boughtout first Toy Hauler there. Will our salesman was super helpful. Answered all our questions and gave us a great deal. I will always use them for any future purchases. our salesman was super helpful. Answered all our questions and gave us a great deal. I will always use them for any future purchases. More
My husband and I bought a RV back in May. We were from out of state and Rianna (Sales Person) did a great job of showing us the unit online and answering our many questions. We did fly down to Florida to out of state and Rianna (Sales Person) did a great job of showing us the unit online and answering our many questions. We did fly down to Florida to make the final purchase and the staff was great. Rianna, Forrest, Elizabeth, etc. were wonderful to work with. We had our RV delivered to us in another state. During delivery there was a mishap (things happen right). We were very pleased by the way the needed repair was handled. It was a distance away from Palm Bay so Scott M. was kind enough to work with a local repair guy to get the work done. This showed us that that they do stand behind their word. Thanks GRW! More