Giant Recreation World RV of Palm Bay

Will was very helpful and knowledgeable, Zyn went above and beyond to hook up our fifth wheel. He came in on his day off since we came from out of state. and beyond to hook up our fifth wheel. He came in on his day off since we came from out of state. More

Our salesman Virgil was excellent so far everything is good everyone been honest not only to what was written in the agreement but also what was said good everyone been honest not only to what was written in the agreement but also what was said More

I recently purchased a 2021 Forest River Cruise Lite. We saw the unit on the lot 7/5...bought it 7/14 and brought it home. 7/22 we experienced a torrential rain. Once the rain had stopped the pooling in We saw the unit on the lot 7/5...bought it 7/14 and brought it home. 7/22 we experienced a torrential rain. Once the rain had stopped the pooling in the main window was discovered. Then we pulled down the shade to show water damage. 7/23 I contacted Will Campbell to let him know that this unit had been sold to us damaged. I immediately documented the issue and emailed Will with photos of the damage. I was informed this would qualify under the warranty and spike with Rhett to schedule a drop off time for 7/31. The ding above the wheel well was covered by an extraneous warning sticker, that made no sense. So while detailing, my husband removed the sticker. When we looked at the exterior of the window, the buckle was discovered and lines up with the covered ding. It appears the factory had an incident that was not viewed as "damage." Water inside of an RV, countertop ripped and the other windows also leaking was due to an event prior to it arriving on your lot. 7/26 called and spoke to the service department to report this camper as damaged and need to get to the bottom of this. 7/31 was still the earliest time to drop the unit off for inspection and warranty work. 7/31 dropped off to Kim. Only the windows were in the computer. I explained that there is much more to this unit. She told me an investigation and photos would be taken and I should expect a phone call. 8/9 I still had not heard from Kim, nor anyone at Giant Recreation World. It has now been 8 months and 11 days and nothing is done. Again, I signed the contract under the premise I was buying a new unit. Now I have given you the money to fix a unit that should have been looked at closer, not left to the customer to discover after getting it home and just having to bring it back to sit and wait. This needs an immediate resolution. More

Called in to see how much they would give me for my 2018 Pioneer Rd 210 and was told 14 thousand by Ryan Called back to make arrangements for the sale and was told by Ryan he didn't say 14 thousand he said Pioneer Rd 210 and was told 14 thousand by Ryan Called back to make arrangements for the sale and was told by Ryan he didn't say 14 thousand he said 13 thousand I'm not deaf or stupid I know what I was told I have done many upgrades to it and want to be treated fairly when I asked to speak to the man that makes the prices was told he won't speak to customer's wow really do not trust them More

Ed, Chris and everyone were fantastic. They took care of everything promptly and got us on the road to camp. We will definitely go back when we are ready to trade or get service. They took care of everything promptly and got us on the road to camp. We will definitely go back when we are ready to trade or get service. More

Carolyn and I have been looking for for a Class C or a small Class A for sometime now, We decided to go back and look again at Great Recreation World Palm Bay. Our salesperson was Christoper Smith when we small Class A for sometime now, We decided to go back and look again at Great Recreation World Palm Bay. Our salesperson was Christoper Smith when we were introduced he was professional and polite. We sat down and talk about each others family and got to know each other, not being pressured off the bat. We did in which look at a small Class A and Chris did an excellent job walking us through giving us more information on the Class A. We did go back and talk about the normal cost , trade etc. Chris was never pushing he would listen to what we wanted and our concerns. We did in which leave for the day and go back to look at a Class C from another dealer. I did stay in contact with Chris over the phone for two days again he was polite, and not pushy and patient listening to our needs. We did decide to go with the Class A Pursuit 31 BHF because the professionalism of Chris. We had a great experience from the start till the end driving off into the sunset smiles. Please ask for Chris when you arrive. Thanks More

It was a pleasure working with Chris he was very helpful with all our needs especially at closing and getting everything transferred from our motorhome to our new 5th wheel. with all our needs especially at closing and getting everything transferred from our motorhome to our new 5th wheel. More

Our buying experience was magnificent from purchasing to financing our travel travel was flawless. Chris Smith is very helpful not only as a salesman but easy to get in touch with, Elizabeth in finance was financing our travel travel was flawless. Chris Smith is very helpful not only as a salesman but easy to get in touch with, Elizabeth in finance was great and we did not waste time trying to get the travel trailer financed. More

We purchased our first RV from Eloy at Giant RV. We had a wonderful experience. Eloy listened to what our needs were, made some excellent suggestions, and led us to our ideal Coach. We would highly recommend wonderful experience. Eloy listened to what our needs were, made some excellent suggestions, and led us to our ideal Coach. We would highly recommend using Giant RV and working with Eloy. More