Gibson Truck World

Best dealership around James made gibson truck world an excellent experience and I couldn’t be happier with the truck thank you for the excellent buying experience James you James made gibson truck world an excellent experience and I couldn’t be happier with the truck thank you for the excellent buying experience James your the man More

James was a great sales person who listened James was a great salesperson who listened to our requests. He was extremely knowledgeable in every make and model that was shown to us. He made our e James was a great salesperson who listened to our requests. He was extremely knowledgeable in every make and model that was shown to us. He made our experience the most enjoyable we’ve ever had when buying a vehicle. More

Our awesome experience! I heard about Gibson truck world from my dad who had purchased a truck a few years prior. I went online to look at the inventory and requested a call. I heard about Gibson truck world from my dad who had purchased a truck a few years prior. I went online to look at the inventory and requested a call. Troy contracted me within an hour! I talked about what I was looking for and what was in stock. Troy was very knowledgeable about the company and the inventory. We made an appointment to come out and look at just Chevy 2500s, I was set that's what I wanted. We walked around the lot and he showed me all the Chevy trucks I was looking for as wells as some rams. With his knowledge and my many questions I actually stepped away from my Chevy and went with a ram 3500. I'm super excited to keep this truck as long as I kept my Chevy! I came to Gibson truck world looking and not planning to buy. Troy made it so easy we decided to buy. I will definitely recommend Gibson truck world to anyone looking for a vehicle! More

10/10 recommend Gibson! My fiancé and I came here right after we sold his truck in hopes of purchasing a diesel. We weren’t sure which truck we wanted to go with, and Jacob M My fiancé and I came here right after we sold his truck in hopes of purchasing a diesel. We weren’t sure which truck we wanted to go with, and Jacob Markle helped us decide what we wanted! He was very personable and made our truck shopping experience super enjoyable and easy. We’re very happy with the customer service and we’re even given a tour and detailed explanation of how they do things! Financial manager, Ernie walked us through the paperwork with ease and answered all of our questions. We walked off with a 2017 Dodge Cummins, extremely pleased with the overall experience. We would certainly recommend them to everyone! Thank you Gibson Truck World! - Lyndsey and Jacob More

Great truck for an awesome price! We travelled over an hour away to get our dream truck. We contacted them the day before and they stayed in communication until we got there the next d We travelled over an hour away to get our dream truck. We contacted them the day before and they stayed in communication until we got there the next day. Great online viewing and even better in person! More

Be cautious with management!!!! I have been looking around for trucks and kept finding myself on the Gibson Truck World website. I drove a little over an hour to Gibson and was greet I have been looking around for trucks and kept finding myself on the Gibson Truck World website. I drove a little over an hour to Gibson and was greeted by a salesman by the name of Andy. It was a nasty day as it was raining off and on and I had my wife and three young kids so the shopping part wasn't exactly easy but not once did i get the feeling that Andy was frustrated. We looked at several trucks and walked around the lot several times and still Andy was amazing to deal with. We found the truck we liked so I sat down to see what the numbers looked like. That's when Chris came over and things went south fast. I wanted to know what the interest rates were and all he was worried about was running my credit. He told me multiple times that he could not tell me a ballpark interest rate until he ran my credit. Chris was very very rude so i went to get up and walk out and that's when Michael came and saved the sale. And what do you know, he came with a paper with the term lengths and the interest rates to go with them. After going back and forth we found that my bank had the best interest rate so we did the deal. Before the deal i found a few small scratches that they agreed to fix the following Monday as this was Saturday and the detail guy wasn't there. They also said they would put gas in the truck due to me having to drive back and inconveniencing me. Took the truck back that Monday to fix the scratches, the tires were rubbing and it did not have a receiver for a hitch. A 40k dollar truck and it doesn't have a hitch. So i was sent to Blaine to talk about getting a hitch. He informed me that he couldn't put a hitch on my truck as they didn't make enough money to be able to. xx but anyways we went back and forth and it got to the point to me having to threaten to trade it in for a truck that has a hitch. Due to their 15 day exchange policy they have to honor this. Blaine still did not agree to put a hitch on the truck i had purchased and said lets start the exchange paperwork. So i stormed out and started looking at trucks and about 5 seconds later here comes Blaine running out the door saying that he will put a hitch on the truck. I got a hitch put on and the scratches fixed and they also fixed the tire rub. Bottom line is Andy was great but once you get to management that's when my problems started. But i will say that Blaine did make it right when i had to go back for a third time to get the truck detailed because they never did it as they promised. Andy, and Michael were great. Blaine was great after we got passed the hitch situation. He filled my truck up with gas for all the problems I've had to this point. The only rude guy that i dealt with was Chris and if I go back i will not deal with him. If i ever need another truck i will give Gibson another chance. Just be cautious with management. More

AWESOME, Stress free, comfortable This has been a great experience. Our salesman, Troy was very knowledgeable and made me feel very comfortable. He made the experience stress free and This has been a great experience. Our salesman, Troy was very knowledgeable and made me feel very comfortable. He made the experience stress free and worked so well with our family. He even made it fun for the kiddos! More

Phenomenal Troy was very accommodating in all of our needs. We were unsure of which 1 ton we wanted only knew we needed a 1 ton. Troy was very accommodating in all of our needs. We were unsure of which 1 ton we wanted only knew we needed a 1 ton. More

Quick,easy,you had exactly what I was looking for Rick was a very attentive truck expert. He listened to what I wanted in a truck and lead me right to it within five minutes.i had one minor concern a Rick was a very attentive truck expert. He listened to what I wanted in a truck and lead me right to it within five minutes.i had one minor concern about the truck and Rick immediately addressed it and sold us the truck that morning. We were and are very happy with our truck buying experience More

2017 Silverado 2500 Traded 2016 Silverado 2500 towards 2017 Silverado, Sales associate Leo Hooks was Great to deal with and very down to earth. The truck I purchased se Traded 2016 Silverado 2500 towards 2017 Silverado, Sales associate Leo Hooks was Great to deal with and very down to earth. The truck I purchased seemed to have some issues and Gibson completely stood by the 15 day 500 mile return policy. The second Silverado I purchased is doing great only downside not exact color I wanted . I would buy from them again, I'm not overly impressed with car fax report as it seemed to lack dealer [GM] repairs which were quite extensive on the first truck purchased. Again Leo was a complete gentleman and Blaine Major was very helpful. I'm very happy with this truck. Thankyou More