Back

Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,487 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

Directions

By Type

2,487 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

June 05, 2020

Clean. Expensive. Time consuming. Only go if you need too. I went so that I can have the record of service. I like that they point out what needs to be done or recommend service but then they ask on the More

by NTatMM
Recommend Dealer
No
Employees Worked With
Juliana Celis, Dave Christensen
Jun 13, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry that you felt embarrassed during your last visit and feel that we are ripping you off. We do our best to be as timely and cost effective as possible. Please note that with the new COVID-19 operating procedures, we have been a little slower than normal as we are taking extra precautionary safety measures. We do our best to address any current concerns, as well as try to predict and recommend any upcoming services you might need in advance to prepare you for any additional expenses. We do our best to shop other local shops and dealerships to ensure that we are competitive and affordable. If you find a better price and can show us, while we cannot guarantee it, we are happy to consider matching a reasonable competitors quote. If you would like to further discuss your recent visit please feel free to contact our Service Manager, Ryan, via email to ryan@gilchristauto.com. Please note that we also use all Genuine General Motors parts so there might be cheaper aftermarket options but are not the factory recommended parts or installed by certified General Motors technicians. If there is services that might not be in the budget at this moment, General Motors also offers the "GM Buypower Card" which allows you to expense service now and pay later while also earning points to be redeemed for discounts in service or on vehicle purchases. To see if you qualify please contact our Service Department to learn more or lookup online the "GM Buypower Card" to apply! We hope to see you again soon!

June 04, 2020

No hassle easy to deal with no pressure. First time experience got out from the dealer ship quick. Same day got my car home. Thanks to service department , shop for cleaning my car and all the people w More

by John field
Recommend Dealer
Yes
Employees Worked With
Tom McDonald , Tom MacDonald
June 04, 2020

Nice place to do business. The people there are friendly and helpful. I’m very happy with my new truck. I would go there again for a new vehicle and parts. More

by LordMobley
Recommend Dealer
Yes
Employees Worked With
Ibraheem Abe Almasslawi, Robin Wilson
May 26, 2020

The schedule worked out great, fit our day of the week and the time. We were keep up dated on how the work was going and when it would be done. More

by wild2fire
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
May 26, 2020

Great buying experience. Shade was a great salesman. No pressure to buy, would come back to buy another vehicle again. Thank you again for great service. More

by byrdhuntin
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Dennis O'Connor
May 25, 2020

The service dept is fast and efficient.Booked service on The service dept is fast and efficient. Booked service on line, showed up at appointment time, out in an hour. Good to go for another 3 months. More

by MRBILL7853
Recommend Dealer
Yes
Employees Worked With
Bob Cornett
May 24, 2020

Great experience! Great price! Great vehicle!No pressure Great experience! Great price! Great vehicle! No pressure to make the sale, willing to negotiate the price, and very accommodating with how crazy thi More

by kahmymillz
Recommend Dealer
Yes
Employees Worked With
Tom MacDonald, Dominick Martinez
May 24, 2020

great service great customer service Great customer service. My family has been coming here for several years now and we do not have anything but good things to say about the service depa More

by SKIPIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cornett, David Shubladze, Jeff Stacy, Dave Christensen, Michael Smith, Kristy Graham
May 21, 2020

Service department was friendly and informative . They got my truck back to quickly and promptly after my oil change. Looking forward to working with them in the future! More

by alexstacy16
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
May 20, 2020

I went in for an oil change. I was told it would be 1 hour. At 2 hours I went back into the service center and asked about my car. Per the tech someone put the paperwork on the techs desk while she was a More

by Sdchidester
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
...
224
...