Gilchrist Chevrolet Buick GMC Dealership Tacoma

I went in for an oil change and inspection. Everything was completed in a short time and done to my standards. One note though is that you call in to schedule service; online might get an appoi Everything was completed in a short time and done to my standards. One note though is that you call in to schedule service; online might get an appointment set, but may neglect to order parts. More

Great long time local dealership with great personal including sales service and parts along with a covient location including sales service and parts along with a covient location More

I took it in for a problem I knew what the problem was I told them what it was they gave it back told me what I told them and they didn’t fix the problem and I still got charged two hundred dollars it was a told them what it was they gave it back told me what I told them and they didn’t fix the problem and I still got charged two hundred dollars it was a waste of time and money. More

Took my car into dealership for oil change & tire rotation. I asked them to please let me know the wear on my tires. Upon completion when I received the paperwork I saw that they didn't rotate the ti rotation. I asked them to please let me know the wear on my tires. Upon completion when I received the paperwork I saw that they didn't rotate the tires because of wear (I only had 25,000 mi) so was surprised but would have appreciated being told instead of having to read it in the summary; however, the customer service rep had gone to lunch! BTW, I had a coupon from GMC for a complimentary oil change & rotation. I get monthly recaps on my car maintenance & the dealership submitted the reimbursement to GMC for both oil change & rotation. I felt like I wasn't being treated the same as a 'paying' customer & not an honest business, so won't be back. More

Amazing staff and always a pleasure to work with everyone there, hands down the best dealership I have been too there, hands down the best dealership I have been too More

Mason made sure to help me get my car back on the road. He made follow up calls and ordered parts that were needed for my repair. He was very informative and friendly showing excellent customer service. He made follow up calls and ordered parts that were needed for my repair. He was very informative and friendly showing excellent customer service. More

Quick service but lacking in efficiency. Diagnostic was ineffective and lacked attention. Some elements of a diagnosis were missed or incomplete. Not worth the 200 dollar fee or time that Diagnostic was ineffective and lacked attention. Some elements of a diagnosis were missed or incomplete. Not worth the 200 dollar fee or time that we took out of our day. We'll be finding a new service center. More

excellent service and performed all service requirements . Chuck White is an outstanding service provider . Made recommendations that would extend the life of my vehicle . Chuck White is an outstanding service provider . Made recommendations that would extend the life of my vehicle More

Little slow on oil change. Noticed last two times the paperwork said nothing about tire rotation? Could be why my front tires are measuring different? Noticed last two times the paperwork said nothing about tire rotation? Could be why my front tires are measuring different? More

Quick efficient don't have to wait for an appointment for any time always take my car there knowing that I'll get the best maintenance on it at a reasonable price any time always take my car there knowing that I'll get the best maintenance on it at a reasonable price More