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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,482 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

October 15, 2024

They customer service was superior to the rest! Keep up the great work! See you next time! More

by Gone Fishing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham, Jeff Stacy
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your amazing feedback! We're thrilled to hear that our customer service stood out to you. Keep up the great work! We look forward to seeing you next time!

October 15, 2024

I had a good experience purchasing my automobile at Gilchrist Chevrolet. Mia, my sale person was very helpful. It was because of her that I bought the vehicle. She was informative and answered many of More

by m.sterling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ketcham
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful feedback! We’re so glad to hear that Mia provided you with helpful and informative service during your vehicle purchase. It’s great to know that her assistance made a difference in your experience. We appreciate your kind words and hope you enjoy your new vehicle!

October 15, 2024

Jeff and David made the process easy and painless. Jeff was very helpful in teaching us how to set up the settings on the truck. Also helped us get the window vents with gmc points. Thanks Brian Bayer More

by bbayer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We’re thrilled to hear that Jeff and David made your experience easy and painless. It’s great to know that Jeff was helpful in teaching you how to set up your truck's settings and assisted with the window vents using GMC points. If you need anything else, feel free to reach out. Enjoy your new truck!

October 14, 2024

Long time family owned dealership with good values & customer service. Bought several vehicles from Gilchrist. More

by islandcapt747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Gilchrist , Mason Quinn
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your continued support! We’re proud to be a long-time family-owned dealership that values great customer service. We appreciate your loyalty and look forward to helping you with your next vehicle purchase!

October 12, 2024

Our CSR was not prompt and communicating, the job should've been done correctly from the beginning More

by ssemaia70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Christensen, Chuck White
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback, ssemaia70. We’re sorry to hear about the communication issues you experienced, and we genuinely appreciate you bringing this to our attention. We’re addressing this with our Service Department to ensure we do better in the future. If there’s anything we can do to assist you further, please don’t hesitate to reach out. Thank you for your understanding!

October 12, 2024

Nice staff and are very helpful, knowlegdeable and listen to our wants. Overall a good experience. More

by SDoriott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy, Thomas Tate
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear that our staff was helpful, knowledgeable, and attentive to your needs. We're thrilled you had a good experience, and we hope to assist you again in the future!

October 11, 2024

The service was prompt and efficient . Warranty problem was solved! Everything works great. Thank you! More

by italiannana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Dave Christensen
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful review! We’re thrilled to hear that your service was prompt and efficient, and that we were able to resolve your warranty issue. It’s great to know everything is working well! If you need anything else, feel free to reach out. We look forward to seeing you again!

October 11, 2024

I went in for an oil change and inspection. Everything was completed in a short time and done to my standards. One note though is that you call in to schedule service; online might get an appoi More

by jerooster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall.
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We're glad to hear that your oil change and inspection were completed quickly and met your standards. We appreciate your note about scheduling service; we’re working on improving our online system to ensure parts are ordered correctly. If you have any other suggestions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again!

October 10, 2024

Amazing staff and always a pleasure to work with everyone there, hands down the best dealership I have been too More

by keridartt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for the glowing review! We’re thrilled to hear you’ve had such positive experiences with our amazing staff. Your kind words mean a lot to us, and we’re dedicated to making every visit a pleasure. We look forward to serving you again soon!

October 10, 2024

Mason made sure to help me get my car back on the road. He made follow up calls and ordered parts that were needed for my repair. He was very informative and friendly showing excellent customer service. More

by Cjohnson71_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful feedback! We're glad to hear that Mason provided you with such attentive and friendly service, ensuring your car got back on the road. It’s great to know he kept you informed throughout the process. We appreciate your support and look forward to assisting you again!

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