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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews
Call Dealership (253) 620-1900
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6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

October 08, 2024

Staff are very interested in you and your service needs, they support your concerns and scheduling desires. More

by icrittendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Debbie Cudini
Report | Print
October 07, 2024

Really fair and reasonable negotiations with my trade in and wanting to have a certain payment. More

by divespotwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Scott, Zach Davis
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind review! We’re glad to hear you had a fair and reasonable negotiation experience with your trade-in and payment. Your satisfaction is important to us, and we look forward to assisting you again in the future. If you have any questions or need anything else, feel free to reach out!

October 06, 2024

Prompt and timely service. Great customer service at the checkin and checkout. Maybe take out the paper on the floor of the vehicle when you give it back. More

by gallagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Cudini
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your review! We're glad to hear that you experienced prompt and timely service, along with great customer service during check-in and check-out. We appreciate your feedback about the paper in the vehicle and will make sure to address it with our team. We look forward to serving you again!

October 06, 2024

Great service. Answered all questions customer service was great. Great company thank you thank you 😊 More

by ACHRISTIANGIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you received great service and that all your questions were answered. Our team is dedicated to providing excellent customer service, and your appreciation means a lot to us. We look forward to seeing you again!

October 05, 2024

Oil change. Told everything was fine. Discovered next day stabilizer bar broken. Service never mentioned. More

by heardjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzi Cronin
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for bringing this to our attention. We’re sorry to hear about the stabilizer bar issue. Please give us a call at (253) 284-4471 so we can discuss your experience and work towards a resolution. Your feedback is important to us, and we want to ensure you're taken care of.

October 05, 2024

Service writer was lethargic and lacked positive professionalism and or concern regarding the repair on my new vehicle. More

by Chris6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Christensen
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We're sorry to hear that your experience did not meet our standards. Your satisfaction is important to us, and we would like to learn more about your visit. Please give us a call at (253) 284-4471 so we can address your concerns and improve our service.

October 04, 2024

Great experience I would purchase another car from them the staff were very friendly and helpful More

by RDPLATZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with us and found our staff friendly and helpful. We look forward to assisting you with your next car purchase!

October 04, 2024

Service center representative very helpful and took care of my car in a timely manner. More

by Roberto D. Cambia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Roberto, for your feedback! We're thrilled to hear that our service center representative was helpful and took care of your car promptly. We appreciate your trust in us and look forward to serving you again!

October 04, 2024

Attentive, very detailed inspection, good waiting accommodations, on time, personnel informative , detailed report in vehicle More

by george.pih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback, George! We're glad to hear you had a positive experience with our attentive service and detailed inspection. It's great to know our accommodations and informative staff made your visit comfortable and efficient. We look forward to seeing you again soon!

October 04, 2024

Customer Service Oriented! Very knowledgeable and informative. Assured I understood each step of the process. Attention to detail. Would definitely do business with again. More

by Shelia D (Tacoma,WA)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Gibson (5 Stars), Brian Wright, Thomas Tate
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Shelia! We’re delighted to hear that you had a positive experience with our team. Your kind words about our customer service and attention to detail mean a lot to us. We look forward to serving you again in the future!

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