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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews
Call Dealership (253) 620-1900
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6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

October 04, 2024

I found everything good,so far I have nothing more than to say that I was happy about everything and I think I can recommend you to others More

by beadjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Quinn
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We're delighted to hear that you were happy with everything and appreciate your willingness to recommend us to others. We look forward to serving you and your referrals in the future!

October 04, 2024

They were very communicative, having Debbi drive me to and from for both my appointments made it day way more convenient. More

by JAMES_CHADWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi, Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful feedback! We're thrilled to hear that our team, especially Debbi, made your experience more convenient by providing transportation. Your satisfaction is our priority, and we look forward to serving you again!

October 03, 2024

Customer service was exceptional from beginning to end! This is my third transaction with the dealership and it is better every time! More

by Johnnyalexander31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Wongwui, Izzie Martinez
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your continued trust in us, Johnny! We're thrilled to hear that your experience was exceptional from start to finish and that each visit gets better. It’s always our goal to provide top-notch service, and your kind words motivate us to keep raising the bar. We look forward to seeing you again for your next vehicle adventure!

October 03, 2024

I have had an excellent experience every time I have brought my truck in for service at Gilchrist Chevrolet Buick. More

by nliten01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson, Mason Quinn
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your kind words! We're thrilled to hear you've had an excellent experience each time you've brought your truck in for service. Your satisfaction is our top priority, and we look forward to continuing to provide you with the best service in the future!

October 03, 2024

Amazing experience leasing a new vehicle and a new/used vehicle! Outstanding customer service! Gilchrist exceeded our expectations! Thank you! More

by jodyleverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Jody, for your wonderful feedback! We're thrilled to hear that you had an amazing experience leasing both a new and used vehicle. Exceeding our customers' expectations is our goal, and we appreciate your recognition of our outstanding customer service. We look forward to serving you again in the future!

October 03, 2024

We get Peace of mind whenever we bring our vehicle in, knowing we’ll get everything taken cared of. Service is exceptional. Just minor issues that’s out of everyone’s control. More

by voriteelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! It truly warms our hearts to know you feel at ease bringing your vehicle to us. We always strive to provide exceptional service, and we appreciate your patience with those minor issues. Your trust in us means everything, and we're here to take care of your vehicle as if it were our own. We can’t wait to see you again!

October 03, 2024

Everyone was most helpful in getting this done. Thanks to all your employees and procedures. More

by lrburton_99
Recommend Dealer
Yes
Employees Worked With
Dave Christensen, Debbie Cudini, Suzi Cronin
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind feedback! We’re glad to hear that our team was helpful in getting everything done for you. We appreciate your recognition of our employees and procedures, and we look forward to serving you again in the future!

October 03, 2024

They did not try and upsell me like other dealers have in the past. I would recommend More

by SMITHJERALDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear that you had a straightforward experience. Our goal is to prioritize your needs and ensure you find the right vehicle for you. We appreciate your recommendation and look forward to assisting you again in the future!

October 02, 2024

Overall, I am pleased with the service they provide. However the scheduling could be better. It shouldn't take 2.5 hours for a software update. More

by cosmictwin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only spoke with someone at check in.
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear you’re pleased with the overall service we provide. We understand that scheduling can sometimes be improved, and we appreciate your patience during the software update. Your insights are invaluable as we strive to enhance our processes, and we look forward to serving you again!

October 02, 2024

At times there seems to be a problem with fallow up service orders. When you make a appointment for all four breaks and are told the parts are there and you come in for the appointment and are told tha More

by MEYER1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson, Dave Christensen, Chuck White, Michael Smith, Brenda Sharpe
Report | Print
Oct 16, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We appreciate your insights and are glad to hear you’re satisfied with our oil change service. We’re committed to improving our services and will look into the issue you experienced with your brake parts to ensure a smoother experience in the future. We value your trust in us and look forward to serving you again!

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