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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,475 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,475 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

July 30, 2024

Excellent! !!.We have a great time with Tim he is a wonderful salesperson including all the staff that help all the way. More

by raizviv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Dominick Martinez, Sean-Karim Miller, Jeff Stacy, Miya Scott, Chloe Wongwui, Tim Wells, Izzie Martinez, Tre Tatum, Juan Aguilar
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for the wonderful review! We're delighted to hear you had a great experience with Tim and our entire team. Your feedback truly makes our day, and we’re grateful for your kind words. If there's anything else we can do for you, please let us know!

July 30, 2024

Tim was a great help to my husband and I in finding our new car. Tim was personable and not pushy. We appreciated his ability to listen to our needs and his patience with us as we made the big decision to More

by tmessing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience with Tim! We're delighted to hear that he was able to help you and your husband find the perfect new car. It’s wonderful to know that his personable approach and patience made a difference during your decision-making process. We truly appreciate your kind words and are thrilled that you felt well-supported. If you need anything else or have any more questions, don’t hesitate to reach out!

July 28, 2024

My girlfriend recently got into a car crash, and had a pretty low budget for finding a new car. However he was able to make it really awesome deal on our car and help us stay within our budget! On top of More

by letschat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells
Aug 21, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your wonderful review! I’m sorry to hear about the car crash, but I’m thrilled that Tim could help you and your girlfriend find a great deal while staying within your budget. It’s fantastic to hear that his warm and upbeat personality made your experience enjoyable, especially after visiting so many dealerships. We’re glad he could provide a refreshing and genuine experience without any pressure. And thank you for the fun shoutout to Tim’s Discord—he’ll love that! If you need anything else or have any more questions, feel free to reach out.

July 09, 2024

Having to pay for a software update to correct a Bolt manufacturing/design problem, ridiculous. More

by eoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ev technician is great., Dave Christensen
Jul 11, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to share your feedback. We genuinely understand your frustration regarding the need to pay for a software update to address a manufacturing or design issue with your Bolt. In some cases, these updates are crucial for improving the overall performance, safety, and reliability of the vehicle. Our goal is to provide the best possible service and support for our customers, and we truly value your concerns. Please reach out to us directly so we can discuss this matter further and find a solution that ensures your satisfaction.

July 06, 2024

Chloe and will went above and beyond, they made the entire process easy. When I did have to wait Chloe talked with me about our families and was very personable More

by sahrarajic8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talitha Davis, Mitch Tramm, Shade Clark, Will Ketcham, Dominick Martinez, Richard Mathews, Sean-Karim Miller, David Shubladze, Steve Smith, Chloe Wongwui
Jul 11, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We are thrilled to hear that Chloe and Will made your experience enjoyable and smooth. At Gilchrist Auto Center, we strive to provide exceptional service, and it’s wonderful to know that Chloe’s personable approach made your wait time more pleasant. We truly appreciate your feedback and look forward to serving you again in the future!

July 04, 2024

Helpful staff. Techs know their stuff. It’s a long drive from home.. but worth it More

by EZWILLIS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
Jul 05, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We're thrilled to hear that our staff and techs have been able to assist you effectively. We truly appreciate you making the long drive to see us. Your support means a lot!

June 30, 2024

Took truck in to have warning lights checked out. Told a brake caliper was loose. Said everything was fine. However, there is a lot of brake fluid on the garage floor. The brand new truck is going ba More

by DONBUSIACCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christensen, Debbie Cudini
Jul 05, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing your experience with us. We're sorry to hear about the continued issue with your truck. Please bring it back to our service department as soon as possible so we can thoroughly inspect and resolve the brake fluid leak. Your safety is our top priority, and we apologize for any inconvenience this may have caused.

June 24, 2024

Make sure every detail is covered before you sign anything. It’s all about money and dealer. More

by sblankenship51
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dominick Martinez
June 23, 2024

Sean was Great to keep us informed on when our New 2024 Chevy Traverse was & when it would arrive at Dealership More

by brelynnb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-Karim Miller
Jul 05, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your review, Brelynn! We're delighted to hear that Sean kept you well-informed about your new 2024 Chevy Traverse. Enjoy your new vehicle!

June 22, 2024

Very good people they are very nice and very professional and they have good customer service the parts department the service department and they have great people in their office definitely I recommend t More

by Antonio Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All departments are good , Ryan Tramm, Dave Christensen, Chuck White, Michael Smith, Debbie Cudini
Jul 05, 2024 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful review! We're thrilled to hear that you found our team to be nice, professional, and that you appreciated our customer service in both the parts and service departments, as well as our office staff. Your recommendation means the world to us. We look forward to continuing to serve you!

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