Girard Ford

I had a geeat experiance, from scheduleing the appointment online, to the friendly greeting as I entered, to the relitively short time for servicing, and the service managers giving me the options appointment online, to the friendly greeting as I entered, to the relitively short time for servicing, and the service managers giving me the options for some additional items that needed attention while giving me maximum discounts available to me. More

I swore to my husband I was just looking. We loved dealing with Girard, we walked off the lot with a car we really didn't need. Now that's going above and beyond. Highly recommended dealing with Girard, we walked off the lot with a car we really didn't need. Now that's going above and beyond. Highly recommended More

Brought my Acura Mdx in after Allstate recommended them due to a tailgate accident.Explained all problems with my car.After 11 days picked my car up was told everything was fixed.On the way home realized t due to a tailgate accident.Explained all problems with my car.After 11 days picked my car up was told everything was fixed.On the way home realized there was still scraping in the back of my car and when I got home realized there was a drip on my tailgate.I made an appt. to take my car back in.They fixed the drip but informed me I needed all shocks and brakes done on my car.This scraping noise was not happening before I got rear-ended so I knew it had to do with the accident and I just had my brakes checked a few weeks ago and did not need brakes so decided to take my car to Acura.They ripped my car apart and found I did not need brakes or shocks.It was the rear brake shield rubbing against the rotor.So I was stuck with the $109 diagnostic fee.Ford said they talked to Allstate and they would not pay because they feel it was not part of the accident.If Ford would have found the problem in the fist place they would have realized it was part of the accident.As for the brakes and shocks..not quite sure why they told me they were needed.I have contacted Allstate and they told me to fax the invoice to them and they would take care of it.Still waiting for a response.Definitely would not recommend this service shop to anybody! More

Salesman had good knowledge of the trucks I was looking at.Minor details with the truck were addressed and fixed quickly with no hassles.would recommend dealership to others. at.Minor details with the truck were addressed and fixed quickly with no hassles.would recommend dealership to others. More

Went in for routine service that was done both expediently and professionally. A secondary problem was diagnosed that revealed my passenger side mirror needed replaced which again was done quickly expediently and professionally. A secondary problem was diagnosed that revealed my passenger side mirror needed replaced which again was done quickly with perfect mechanical functioning after completion. This staff maintains a high degree of friendly service while accomplishing required service needs. I go to Girard to get my service needs done because they do the best work with professional Ford trained people that did it right the first time. This visit was a classic example of getting first rate service in a short wait period. I will contine to go to Girard for my service needs because I know they do it right the first time. More

Had an awesome experience. I was very nervous about working with a New Salesperson, but Keith Wood was AWESOME!! He was very thorough, very knowledgeable and I trusted him. I also had positive experi working with a New Salesperson, but Keith Wood was AWESOME!! He was very thorough, very knowledgeable and I trusted him. I also had positive experience with George, Keith Nye and Josh (the detailer). LOVE GIRARD!!! Thank you!!! Heidi More

The friendliness of the salesman was above par. The The friendliness of the salesman was above par. The wait for the finance person should not have taken as long as it did since there was nobody else The friendliness of the salesman was above par. The wait for the finance person should not have taken as long as it did since there was nobody else (customers) in the dealership at the time. The delivery of the vehicle should not take 2+ hours. More

After an oil change, I ALWAYS have to request for a service person to reset the message center oil reminder. This should be automatic. It should be part of an automatic check off list that includes top service person to reset the message center oil reminder. This should be automatic. It should be part of an automatic check off list that includes topping off fluids and checking the battery.It is inexcusable to miss resetting this EVERY time I have had an oil change at Girard. More

As always I am very satisfied with the service I have gotten at Girard Ford. If was not satisfied I would not have the 4 cars there over the past 20 years or so. Thank you gotten at Girard Ford. If was not satisfied I would not have the 4 cars there over the past 20 years or so. Thank you More

Our sales guy Chris was awesome. He took his time with us and when we where ready to pick up our car, he spend the time with us going through all the gadget. Also very pleased with the finance dept. They rea and when we where ready to pick up our car, he spend the time with us going through all the gadget. Also very pleased with the finance dept. They really helped us get the best rate. Will definitely go back for all our service and my husband will be trading his car in soon and will be going back to see Chris! More